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For Companies At a Glance
- Tasks: Provide hands-on IT support for hardware, software, and networking issues.
- Company: Join Randstad Technologies, a leader in tech recruitment.
- Benefits: Enjoy a scenic coastal location with potential contract extension.
- Why this job: Perfect for tech enthusiasts wanting to make an impact in IT support.
- Qualifications: Strong experience with Microsoft Office 365 and networking essentials required.
- Other info: UK Driving Licence needed for site visits; flexibility on work hours.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
IT Support Technician – 6-Month Contract | Onsite – Cullen, Moray
Start Date: ASAP
Location: Cullen, Moray and Need own vehicle and DL
Duration: Permanent Role
Work Type: Mix of Office and Site Visits
Are you a hands-on IT Support professional looking for your next contract role in a scenic coastal location? We are currently seeking a proactive and technically skilled IT Support Technician to join our team in Cullen, Moray for a 6-month contract. You'll be supporting users onsite across hardware, software, cloud, and networking – ensuring smooth IT operations and exceptional service.
Key Responsibilities:
- Deliver telephone, remote, and onsite IT support within agreed SLAs.
- Diagnose and resolve hardware, software, cloud, and networking issues.
- Perform root cause analysis via system and event logs.
- Install and configure Servers, network hardware, and software systems.
- Liaise with third-party providers for escalated technical issues.
Essential Skills:
- Strong experience with Microsoft Office 365, Windows Server & desktop environments.
- Good grasp of networking: TCP/IP, DNS, DHCP, VPN, routing, Switches, Firewalls.
- Experience with Exchange, POP/IMAP, and Office 365 email platforms.
- Hands-on with printers, antivirus setup, and basic cybersecurity awareness.
- Excellent diagnostic, troubleshooting, and communication skills.
- UK Driving Licence is essential (site visits required).
Desirable (but not essential):
- Familiarity with VOIP systems, Azure, virtualisation (VMware/Hyper-V).
- Experience with Microsoft SQL Server and accounting software like Sage, Xero, Pegasus Opera.
Randstad Technologies Ltd is a leading specialist recruitment business for the IT & Engineering industries. Please note that due to a high level of applications, we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
IT Systems Engineer employer: Randstad Technologies
Contact Detail:
Randstad Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Office 365 and Windows Server. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Prepare to showcase your troubleshooting skills by thinking of examples where you've successfully resolved IT issues. This could involve discussing how you diagnosed a problem or improved a process, which will highlight your practical experience.
✨Tip Number 3
Since the role requires onsite support, ensure you have a reliable means of transport and be ready to discuss your driving experience. Mentioning your UK Driving Licence upfront can help reassure employers about your ability to meet the job's logistical requirements.
✨Tip Number 4
Network with current or former employees of the company or similar roles. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which you can leverage during your interview.
We think you need these skills to ace IT Systems Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Microsoft Office 365, Windows Server, and networking. Use specific examples to demonstrate your skills in diagnosing and resolving technical issues.
Craft a Compelling Cover Letter: Write a cover letter that showcases your hands-on experience and technical skills. Mention your familiarity with the essential tools and technologies listed in the job description, and express your enthusiasm for working in Cullen, Moray.
Highlight Relevant Certifications: If you have any certifications related to IT support, networking, or specific software (like Microsoft certifications), be sure to include them in your application. This can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Randstad Technologies
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft Office 365, Windows Server, and networking concepts like TCP/IP and DNS. Highlight specific examples where you've successfully diagnosed and resolved IT issues.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about your approach to troubleshooting. Prepare to share a detailed example of a challenging technical problem you faced, how you diagnosed it, and the steps you took to resolve it.
✨Communicate Clearly
Since excellent communication skills are essential for this role, practice explaining complex technical concepts in simple terms. This will show that you can effectively support users who may not have a technical background.
✨Research the Company and Location
Familiarise yourself with Cullen, Moray, and the company’s operations. Showing genuine interest in the location and the team can set you apart and demonstrate your enthusiasm for the role.
