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- Tasks: Join our EUC Team in Coventry to tackle tech challenges and support users daily.
- Company: We're a forward-thinking company focused on innovative IT solutions and exceptional service.
- Benefits: Enjoy flexible work options, training opportunities, and a collaborative team environment.
- Why this job: Make a real impact by improving processes and helping users with cutting-edge technology.
- Qualifications: No specific experience required; just bring your passion for tech and problem-solving skills!
- Other info: Be part of a dynamic team that values your growth and development.
The predicted salary is between 28800 - 43200 £ per year.
EUC Engineer
Responsibilities:
- Working in the EUC Team based from Coventry.
- To contribute to business wide projects and service tickets using specialist knowledge as instructed by company processes.
- Respond to user requests for service; troubleshoot incidents and problems, develop solutions; make break fix repairs to equipment and arrange for other service needs as appropriate
- Management of Hardware Stock for specific contracts including internal assets
- Manage and maintain internal asset register
- Complete hardware assessments of customer equipment
- Complete pre-deployment setup activities on variety of end user devices
- Utilize Microsoft 365 Services and other 3rd party tools including Autopilot and InTune to automate customer and internal device deployments
- Manage logistics through courier partners for the sending and receiving of equipment throughout the organisation
- Complete and maintain accurate timesheets with a commercial awareness of billable works
- Continual assessment and improvement of team processes and procedures
General:
- Contributing to continuous functional development and work planning
- Planning and improving own performance against objectives set in the 121 and PDR schemes
- Attending and fully participating in internal and external meetings and events as required
- Undertaking a proactive role in own development and undertaking an active role in training and development as required of you by the organisation
- At all times, maintain confidentiality and adhere to the Data Protection Act 2018
- Undertaking all duties and acting at all times, in accordance with the organisation’s Policies and Procedures and Colleague Handbook.
EUC Technician employer: Zenzero
Contact Detail:
Zenzero Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EUC Technician
✨Tip Number 1
Familiarize yourself with Microsoft 365 Services, Autopilot, and InTune. These tools are essential for the role, and demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 2
Showcase your troubleshooting skills by preparing examples of past incidents you've resolved. Be ready to discuss your approach to problem-solving during the interview.
✨Tip Number 3
Highlight any experience you have with hardware management and logistics. Understanding how to manage stock and coordinate equipment delivery will be crucial in this role.
✨Tip Number 4
Demonstrate your commitment to continuous improvement. Be prepared to discuss how you've contributed to process enhancements in previous roles, as this aligns with our focus on functional development.
We think you need these skills to ace EUC Technician
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the EUC Technician position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to reflect relevant experience in troubleshooting, hardware management, and using Microsoft 365 Services. Use specific examples that demonstrate your ability to contribute to business-wide projects.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your proactive approach to development and how you can improve team processes, as highlighted in the job description.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at Zenzero
✨Show Your Technical Skills
Be prepared to discuss your experience with Microsoft 365 Services, Autopilot, and InTune. Highlight specific projects where you utilized these tools to automate deployments or troubleshoot issues.
✨Demonstrate Problem-Solving Abilities
Expect questions that assess your troubleshooting skills. Prepare examples of past incidents you've resolved, focusing on your thought process and the solutions you implemented.
✨Understand Hardware Management
Familiarize yourself with hardware stock management and asset registers. Be ready to explain how you would manage logistics and maintain accurate records for internal assets.
✨Emphasize Continuous Improvement
Discuss your approach to assessing and improving team processes. Share any experiences where you contributed to functional development or enhanced operational efficiency.
