Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers online, guiding them through their car buying journey without cold calling.
- Company: Join one of the UK's fastest growing motor groups, Stoneacre Motor Group.
- Benefits: Enjoy competitive salary, commission, training, discounts, wellness programme, and free onsite parking.
- Why this job: Be yourself in a supportive environment while making a real impact on customer experiences.
- Qualifications: GCSE English A-C, basic IT skills, and experience in customer service or target-driven roles.
- Other info: Flexible shifts covering 40 hours per week; we celebrate diversity and inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
About the role…
Head Office – Thorne (DN8) ¦ Full-time
Be the front line of our OEM performance. As an OEM Digital Sales Coordinator, you\’ll manage and qualify inbound digital enquiries while protecting brand standards and driving key manufacturer KPIs — from lead response times to appointment conversion and mystery shop results.
This is a head-office role supporting our dealer network and OEM partners, ensuring every enquiry is handled compliantly, consistently, and professionally.
What you\’ll deliver…
- Fast, compliant lead response aligned to OEM SLA requirements
- High-quality enquiry qualification to maximise appointment show rates
- A smooth, professional, and engaging experience from first click to showroom visit.
- Accurate data capture across OEM and internal systems to support audits and reporting
- Strong collaboration with dealerships and digital teams
What we\’re looking for…
- Automotive, sales, or dealership experience (preferred, not essential)
- Confidence in using CRM systems and Microsoft Office
- Strong attention to detail with a customer-first mindset
- A professional communicator who understands brand representation
- Someone who is comfortable working to targets, SLAs, and performance metrics
- A Customer-focused, commercially aware, and proactive agent
What you\’ll get…
- Competitive salary + commission
- 30 days annual leave (incl. bank holidays)
- Career progression — many managers started in coordinator roles
- Free parking
- On-site canteen & facilities
- Company & product discounts
- Pension scheme & employee discount card
- A people-first culture where performance is recognised
Hours…
40 hours per week across opening hours
Mon–Fri 8am–6pm ¦ Sat 9am–5pm ¦ Sun 10:30am–5pm
(Weekend working on a rota basis)
“Stoneacre Motor Group is an Equal Opportunity employer committed to diversity and inclusion. We\’re proud to create a workplace where everyone feels welcome, valued, and empowered to succeed as their true selves.\”
Digital Sales Coordinator employer: Stoneacre Motor Group
Contact Detail:
Stoneacre Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Sales Coordinator
✨Tip Number 1
Familiarise yourself with the automotive industry and current trends. Understanding the market will help you engage more effectively with customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and via SMS. Since you'll be interacting with customers through these channels, being articulate and personable can set you apart from other candidates.
✨Tip Number 3
Get comfortable with CRM systems. If you have experience with any customer relationship management tools, highlight that in conversations or during interviews, as it shows you're ready to hit the ground running.
✨Tip Number 4
Showcase your passion for customer service. Be prepared to share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the values of a Digital Sales Coordinator.
We think you need these skills to ace Digital Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any achievements that demonstrate your ability to exceed targets and deliver excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the motor industry. Mention specific skills that align with the job description, such as communication skills and your ability to build rapport with customers.
Showcase Your IT Skills: Since basic IT skills are required, mention any relevant software or CRM systems you have experience with. This will show that you can manage the customer journey effectively.
Highlight Your Results-Driven Approach: In your application, provide examples of how you've achieved sales targets or improved customer satisfaction in previous roles. This will demonstrate your results-driven mindset, which is crucial for this position.
How to prepare for a job interview at Stoneacre Motor Group
✨Showcase Your Customer Service Skills
As a Digital Sales Coordinator, your ability to deliver exceptional customer service is crucial. Prepare examples from your past experiences where you went above and beyond for a customer, demonstrating your commitment to excellence.
✨Familiarise Yourself with the Company
Research Stoneacre Motor Group and understand their values, mission, and the services they offer. This will help you align your answers with what they are looking for and show that you are genuinely interested in the role.
✨Practice Your Communication Skills
Since the role involves communicating via various methods, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your conversational skills.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle customer interactions. Think of scenarios where you successfully resolved issues or met targets, and be ready to discuss these in detail.
