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For Companies At a Glance
- Tasks: Lead the store, maximise productivity, and develop your team.
- Company: Join Kate Spade New York, a vibrant global lifestyle brand celebrating optimism and femininity.
- Benefits: Enjoy career advancement opportunities, a dynamic work environment, and a chance to inspire others.
- Why this job: Be part of a modern luxury brand that values creativity, teamwork, and customer satisfaction.
- Qualifications: Retail management experience and proficiency in Microsoft Office are essential.
- Other info: Flexible hours required, including nights and weekends.
The predicted salary is between 24000 - 36000 £ per year.
Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always stood for optimistic femininity. Today, the brand is a global life and style house with handbags, ready-to-wear, jewelry, footwear, gifts, home décor and more. Polished ease, thoughtful details and a modern, sophisticated use of color—Kate Spade New York’s founding principles define a unique style synonymous with joy. Under the vision of creative director Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands powered by optimism, innovation, and inclusivity.
ASSISTANT STORE LEADER
Primary Purpose
The Assistant Store Leader leads the store with their Store Leader by maximizing store productivity and profitability through teambuilding and staff development, goal attainment, and by ensuring compliance with all Kate Spade Standards.
We are looking for an exceptional Assistant Store Leader that leads by example, sets the tone on the sales floor, and provides feedback to the store team that will result in exceeding Kate Spade Service standards. In return you will be given the chance to lead an exceptional team and be part of a rapidly expanding modern luxury brand with the opportunity to advance your career.
PROFILE
The successful individual will leverage their proficiency to:
- Take ownership and accountability for store and support the Store Leader;
- Show leadership through role modeling Kate Spade Service behaviors and Kate Spade selling standards;
- Demonstrate empowerment to solve customer problems and meet customers’ needs;
- Inspire team to meet and exceed performance standards;
- Acts as advocate for the team, able to motivate others to achieve results;
- Communicates effectively with store leader, peers, supervisors, and corporate partners;
- Assists in developing plans to address key business issues, and utilizes plans to impact business and achieve desired results;
- Able to influence others to gain support to achieve goals and complete projects;
- Demonstrates effective time management skills.
The accomplished individual will possess:
- Experience in a retail service environment in a position of management;
- Knowledge of, and ability to use Microsoft Excel, Word, PowerPoint, and Outlook;
- Ability to communicate effectively with customers and staff and manoeuvre the sales;
- Ability to work flexible schedule to meet the needs of the business, including nights, weekends and Public holidays.
Our Competencies for All Employees
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity : Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy : Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance : Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity : Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Our Competencies for All People Managers
- Strategic Agility : Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
- Building Effective Teams : Blends people into teams when needed; creates strong moraleand spirit in theirteam; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
- Managerial Courage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Kate Spade is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant\’s or employee\’s qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. Visit Kate Spade at www.katespade.com.
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Assistant Store Leader I - KS UK Braintree (37.5 Hours) employer: Tapestry
Contact Detail:
Tapestry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader I - KS UK Braintree (37.5 Hours)
✨Tip Number 1
Familiarise yourself with Kate Spade's brand values and product offerings. Understanding their unique style and customer service standards will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated others or resolved conflicts effectively.
✨Tip Number 3
Network with current or former employees of Kate Spade. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Demonstrate your customer focus by preparing to discuss how you've gone above and beyond to meet customer needs in previous roles. Highlighting your commitment to exceptional service will resonate well with the hiring team.
We think you need these skills to ace Assistant Store Leader I - KS UK Braintree (37.5 Hours)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kate Spade New York's ethos and values. Highlight your understanding of their commitment to optimism, femininity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail management and showcases your leadership skills. Use specific examples that demonstrate your ability to meet performance standards and inspire a team.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for the brand. Mention how your personal values align with Kate Spade's mission and how you can contribute to their success.
Showcase Relevant Skills: In your application, emphasise your proficiency in Microsoft Office and your ability to communicate effectively. Provide examples of how you've used these skills to solve problems or improve team performance in previous roles.
How to prepare for a job interview at Tapestry
✨Show Your Leadership Skills
As an Assistant Store Leader, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've successfully led a team in the past, highlighting your role in motivating others and achieving results.
✨Understand the Brand
Familiarise yourself with Kate Spade's values and product offerings. Show your passion for the brand and how you can embody its principles of optimism and femininity in your role, which will resonate well with the interviewers.
✨Prepare for Customer Scenarios
Expect questions about customer service situations. Think of specific instances where you resolved customer issues or exceeded their expectations, as this aligns with the company's focus on customer satisfaction.
✨Demonstrate Effective Communication
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you would communicate with both your team and customers to foster a positive store environment.
