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- Tasks: Welcome visitors and manage the front desk with a friendly attitude.
- Company: Join Gelder Group, known for exceptional service and a welcoming environment.
- Benefits: Enjoy a structured 8-5 schedule with a supportive team atmosphere.
- Why this job: Be part of a professional team that values customer service and teamwork.
- Qualifications: Good Excel skills and a knack for multitasking are essential.
- Other info: We celebrate diversity and are committed to equal opportunities for all.
The predicted salary is between 24000 - 36000 £ per year.
Location: Lincoln
Department: Administration & Reception
8-5 Monday to Friday, with 30 minutes lunch
At Gelder Group, we pride ourselves on providing exceptional service and creating a welcoming environment for our clients and guests. Our team is dedicated to excellence, and we are looking for a receptionist who shares our commitment to professionalism and outstanding customer service.
Key Responsibilities:
- Greet and assist visitors upon arrival, ensuring a positive and welcoming experience.
- Answer and direct phone calls in a professional manner
- Manage the front desk area, ensuring it is always tidy and presentable
- Coordinate and prioritise multiple tasks efficiently, maintaining a calm and organised workflow
- Good Excel knowledge for various administrative tasks, including data entry, scheduling, and reporting
- Handle incoming and outgoing mail, stationery and deliveries
- Assist with various administrative duties as needed to support other departments
The Gelder Group is an Equal Opportunity Employer. The Company\’s established policy is to ensure that no unlawful discrimination occurs, either directly or indirectly, against any person on the grounds of colour, race, nationality, ethnic or national origin, age, sex or marital status, religion or religious belief, sexual orientation or disability, or be disadvantaged by any other condition or requirement that is not essential for carrying out the job.
If you have any questions about our equal opportunities policy, please get in touch .
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Receptionist employer: Gelder Group
Contact Detail:
Gelder Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Gelder Group's values and mission. Understanding their commitment to exceptional service will help you align your responses during any interviews, showcasing that you share their dedication to professionalism.
✨Tip Number 2
Practice your phone etiquette. Since answering and directing calls is a key responsibility, rehearsing how to handle various scenarios can boost your confidence and demonstrate your communication skills during the interview.
✨Tip Number 3
Brush up on your Excel skills. Since good Excel knowledge is required for administrative tasks, consider taking a quick online course or tutorial to ensure you're comfortable with data entry, scheduling, and reporting before your interview.
✨Tip Number 4
Prepare examples of how you've managed multiple tasks efficiently in previous roles. Being able to discuss specific instances where you maintained a calm and organised workflow will highlight your suitability for the receptionist position.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the receptionist position. Tailor your application to highlight your relevant experience in customer service and administration.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those involving customer interaction and administrative tasks. Emphasise your proficiency in Excel and any other relevant software.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the Gelder Group. Mention specific examples of how you have provided excellent customer service in the past and how you can contribute to creating a welcoming environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at Gelder Group
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide exceptional customer service is crucial. Prepare examples of how you've handled difficult situations or gone above and beyond for clients in previous roles.
✨Demonstrate Organisational Skills
The role requires managing multiple tasks efficiently. Be ready to discuss how you prioritise tasks and maintain an organised workflow, perhaps by sharing specific strategies or tools you use.
✨Familiarise Yourself with Excel
Since good Excel knowledge is essential, brush up on your skills before the interview. Be prepared to discuss your experience with data entry, scheduling, and reporting, and consider mentioning any relevant projects.
✨Prepare Questions About the Company
Show your interest in Gelder Group by preparing thoughtful questions about their values and work culture. This demonstrates your enthusiasm for the role and helps you assess if it's the right fit for you.
