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- Tasks: Join us as a Retail Trainee Manager and learn the ropes of retail management.
- Company: Majestic Wine is the UK's largest specialist wine retailer, transforming the industry.
- Benefits: Enjoy competitive pay, staff discounts, and exciting vineyard tours.
- Why this job: Grow your career in a dynamic environment with a focus on customer experience and product knowledge.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a passion for wine are essential.
- Other info: This role includes a structured 12-month development programme to prepare you for management.
The predicted salary is between 20000 - 30000 £ per year.
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Retail Trainee Manager – Hertford, Hertford
Client:
Location: Hertford, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference:
ab321ba96943
Job Views:
5
Posted:
10.08.2025
Expiry Date:
24.09.2025
Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine are looking for a dynamic, ambitious and driven individual who wants to grow and develop in a company that\’s revolutionising retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores – with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels.
The Role
As a Majestic Trainee Manager you will embark on a 12 month development programme that will give you a detailed understanding and experience of all operational, service & leadership standards expected to become a future Majestic Store Manager. As a Majestic Trainee Manager you will work through the career pathway training programme with the support of your Store Manager setting you up for future success.
Key Responsibilities
At Majestic Wine our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for the store in which you work, supporting the team to deliver an outstanding shopping experience for every one of our customers.
Drive store performance by maximising sales opportunities. Optimise KPI performance in store by identifying focus KPIs and building plans to improve them and exceed targets.
Deliver exceptional market leading customer service to drive business growth through customer loyalty & repeat purchases
Demonstrate that you make your own luck by offering your customers a VIP concierge service, actively contacting them with updates on products and tastings.
Sell the story not the Discount. Demonstrate and share your passion for product with customers through an in depth knowledge of our range, managing a tasting events programme and executing an enticing and commercially savvy tasting counter.
Take ownership for your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
Take accountability and pride for the physical appearance and maintenance of your store both internally & externally
Involvement in all operational tasks to establish a thorough understanding of the day-day operations of running a Majestic Wine store – from delivering wine to our customers, merchandising stock deliveries and calling our valued customers to drive sales opportunities.
Continuously identify opportunities to make improvements which will optimise the operational running of the store.
Ensure you remain fully compliant, safe & legal by following internal policies, processes and completing mandatory training.
Take ownership of your own development, utilising the support and resources available.
Be an example of Majestic’s Ways of Working and source of support for more junior team members, feeding back to your Store Manager as appropriate.
Knowledge & Skills Required
Experience of working as part of a team in a fast-paced, target-driven retail or hospitality environment
Be able to demonstrate your ability to deliver exceptional customer experience & service to every single customer
You can prioritise and strategically problem solve in high pressure environments
Self-motivated, able to thrive when working alone and as part of a team
A can-do attitude with a passion for seeing problems through to solutions
Adaptable and resilient to meet the ever-changing demands of our business
Excellent communication and time management skills
Wine knowledge is beneficial but passion to learn more is essential to pass level 2 & 3 WSET wine qualifications
Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points
What is in it for you:
Competitive Salary & Performance Bonus
Up to 20% staff discount
Career development opportunities – we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes!
Fantastic incentives that take you around the world to explore our different vineyards.
A contributory Company Pension Plan
Life Assurance (Worth 3 times your annual salary)
Uniform provided
29 days holiday, including public and bank holidays.
PLUS invites to wine tasting events
Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%, Access to free counselling and support phone line
Company maternity, paternity and adoption leave after 26 weeks.
Long service rewards
Full training provided for your first 3 months with us, continued support throughout your career with Majestic Wine.
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Retail Trainee Manager - Hertford employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Trainee Manager - Hertford
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being knowledgeable about their wines, spirits, and beers will not only impress during interviews but also show your genuine interest in the role.
✨Tip Number 2
Engage with current employees on platforms like LinkedIn or even in-store if possible. This can provide you with insider insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your previous retail or hospitality experiences in detail. Highlight specific examples where you delivered exceptional customer service or improved sales, as these are key aspects of the Trainee Manager role.
✨Tip Number 4
Show your enthusiasm for personal development and learning about wine. Mention any relevant courses or certifications you’re interested in, such as WSET qualifications, to demonstrate your commitment to growing within the company.
We think you need these skills to ace Retail Trainee Manager - Hertford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Trainee Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in retail or hospitality. Emphasise any achievements that demonstrate your ability to drive sales and deliver exceptional customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for wine and your eagerness to learn. Mention specific examples of how you've excelled in previous roles and how you can contribute to Majestic Wine's success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Make sure to express your enthusiasm for wine and the industry during the interview. Share any personal experiences or knowledge you have about different wines, as this will demonstrate your genuine interest in the role and align with the company's focus on product knowledge.
✨Highlight Customer Service Skills
Since the role involves delivering exceptional customer service, prepare examples from your past experiences where you successfully handled customer interactions. Emphasise your ability to engage with customers and create memorable experiences, which is crucial for a Trainee Manager.
✨Demonstrate Leadership Potential
Even though you're applying for a trainee position, it's important to showcase your leadership qualities. Discuss any instances where you've taken initiative or led a team, even in informal settings, to show that you're ready to grow into a managerial role.
✨Prepare Questions About Development Opportunities
Show your eagerness to learn by preparing thoughtful questions about the training programme and career progression within the company. This not only reflects your ambition but also helps you understand how Majestic Wine supports its employees' growth.
