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- Tasks: Manage customer accounts and ensure timely payments while collaborating with internal teams.
- Company: Join Wesco, a leading company in the finance and supply chain sector.
- Benefits: Enjoy flexible working hours and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values accuracy and communication, making a real impact.
- Qualifications: 1 year of finance or business experience; strong skills in Microsoft Office and ERP systems required.
- Other info: Opportunity for customer visits and involvement in process improvements.
The predicted salary is between 30000 - 42000 £ per year.
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Analyst – Credit and Collections, Chesterfield
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Client:
Wesco
Location:
Chesterfield, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
20d3697343d0
Job Views:
19
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
As a Credit & Collections Analyst, you will contact customers to discuss and manage status and payments and collaborate with internal stakeholders.
Responsibilities:
- Managing an Accounts Receivable (AR) portfolio of a cross-section of accounts across our CSS, EES & legacy Wesco businesses with ownership of several geographical ledgers, carrying out day-to-day credit control & collections functions to ensure the smooth transition of the order to cash cycle
- Communicate with customers primarily via telephone (also via email) to collect in due debt & discuss account status and actions.
- Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason.
- Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts to include within month AR Review with Sales, with potential customer & site visits
- Streamline processes and support change management opportunities for wider Credit Team
Qualifications:
- 1 year required, of experience with finance, supply chain or general business
- 1 year required, of knowledge of computer system applications:Microsoft Office, including Outlook, Excel, Access and Word, and familiarity with an ERP platform (., Oracle, DAX, AS400 required. Ability to learn house systems
- 1 year required, 3 years preferred, of commercial, business to business, credit and collection experience in a high-volume environment required
- High level of Exce and Access l knowledge preferred
- Strong written, oral communication and interpersonal skills with a positive disposition
- Strong organizational skills and solution-oriented philosophy preferred
- Ability to work independently as well as in a team environment
- Strong attention to detail with a passion for accuracy
- Willingness to accommodate temporary working hour changes as required by workflow is preferred
- Ability to prioritize tasks and demonstrate a willingness to accept new challenges is preferred
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Analyst - Credit and Collections employer: WESCO
Contact Detail:
WESCO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analyst - Credit and Collections
✨Tip Number 1
Familiarise yourself with the specific ERP systems mentioned in the job description, such as Oracle or DAX. Having a solid understanding of these platforms will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since the role involves contacting customers to discuss payments, practice clear and concise communication to ensure you can effectively manage conversations and resolve disputes.
✨Tip Number 3
Showcase your problem-solving abilities by preparing examples of how you've handled disputes or reconciliations in the past. Being able to articulate your thought process and solutions will set you apart during interviews.
✨Tip Number 4
Network with professionals in the finance and credit collections field. Engaging with others in the industry can provide insights into best practices and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Analyst - Credit and Collections
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in finance, credit, and collections. Emphasise any specific achievements or responsibilities that align with the job description, such as managing accounts receivable or handling customer disputes.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and problem-solving abilities. Mention your familiarity with Microsoft Office and ERP systems, and explain how your previous experience makes you a great fit for the role.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and ability to work both independently and as part of a team. These are key attributes for the Analyst position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at WESCO
✨Know Your Numbers
As an Analyst in Credit and Collections, you'll be dealing with financial data regularly. Brush up on your knowledge of accounts receivable, credit control processes, and how to interpret financial statements. Being able to discuss these confidently will impress your interviewers.
✨Demonstrate Communication Skills
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with customers or resolved disputes in the past. This will showcase your strong interpersonal skills.
✨Familiarise Yourself with ERP Systems
The job requires familiarity with ERP platforms like Oracle or DAX. If you have experience with these systems, be ready to discuss it. If not, do some research on how they work and be prepared to explain how you would quickly learn to use them.
✨Showcase Your Problem-Solving Skills
In this role, you'll need to identify root causes of payment disputes. Think of specific instances where you've successfully resolved issues or streamlined processes in previous roles. Sharing these experiences will highlight your solution-oriented approach.
