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For Companies At a Glance
- Tasks: Manage employee relations cases and provide expert HR advice.
- Company: Join Lodge Service, a trusted name in security solutions for over 100 years.
- Benefits: Enjoy competitive salary, professional development, and a supportive team environment.
- Why this job: Be part of a dynamic team that values trust and action in a fast-paced setting.
- Qualifications: CIPD Level 5 qualified with experience in high-volume ER advisory roles.
- Other info: Work from our Cirencester office in the beautiful Cotswolds.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
HR/ER Advisor
📍 Location: Cirencester
🕒 Contract Type: Full-time, Permanent
💼 Department: Human Resources
📅 Start Date: ASAP
Join Lodge Service – Securing your tomorrow, today.
With over 100 years of experience, Lodge Service is a trusted name in protecting people, property, and places. We deliver a wide range of security solutions — from on-site guarding to electronic systems and investigations — supporting clients across fast-paced sectors like retail, logistics, corporate, and public services.
While we’re proud of our long history, it’s our people and partnerships that truly set us apart. We work closely with our clients to understand their challenges and deliver practical, high-impact solutions that help them feel safe, supported, and ready for what’s next.
We’re a commercially focused, people-driven business where no two days are the same. If you thrive in a fast-moving environment and want to be part of a team that values trust, action, and doing the right thing — we’d love to hear from you.
About the Role
We’re looking for a confident and experienced HR/ER Advisor to join our team, basedin our Head Office in Cirencester, supporting a high volume of employee relations (ER) cases across the UK.
Potential travel to different locations around the country may be required.
Key Responsibilities
- Manage a high caseload of ER issues including disciplinaries, grievances, absence management, and performance concerns.
- Act as the first point of contact for ER queries for assigned regions from Area Managers and employees across the UK.
- Ensure accurate documentation and tracking of ER cases using our case management system.
- Provide expert advice in line with employment law, company policy, and best practice.
- Support organisational change initiatives such as restructures and TUPE.
- Coach and upskill managers to handle ER matters confidently and effectively.
- Collaborate with the wider HR team and contribute to HR projects and strategy.
- Assist with recruitment and onboarding activities as needed.
What We’re Looking For
- Proven experience in a high-volume ER advisory role, ideally across multiple locations.
- Comfortable working independently with remote support.
- CIPD Level 5 qualified (or equivalent experience).
- Strong knowledge of UK employment law and HR best practices.
- Excellent communication and relationship-building skills.
- Highly organised with strong attention to detail.
- Experience using HR case management systems is a plus.
Why Join Us?
- Take ownership of a key HR role with national impact.
- Work independently while being supported by a collaborative HR team.
- Gain exposure to a wide range of ER cases and HR projects.
- Enjoy our Cirencester Head Office in the heart of the Cotswolds.
- Competitive salary and benefits package.
- Opportunities for professional development and progression.
HR/ ER Advisor employer: Lodge Service
Contact Detail:
Lodge Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR/ ER Advisor
✨Tip Number 1
Familiarise yourself with UK employment law and best practices, as this role requires a strong understanding of these areas. Consider brushing up on recent changes or trends in employment legislation to demonstrate your knowledge during discussions.
✨Tip Number 2
Highlight your experience in managing high volumes of employee relations cases. Be prepared to discuss specific examples where you've successfully resolved issues, as this will showcase your capability to handle the demands of the role.
✨Tip Number 3
Emphasise your communication and relationship-building skills. Think of instances where you've effectively coached managers or collaborated with teams, as these experiences will resonate well with the company's people-driven culture.
✨Tip Number 4
Research Lodge Service and their approach to employee relations. Understanding their values and how they support their employees will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
We think you need these skills to ace HR/ ER Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations and HR advisory roles. Use specific examples that demonstrate your ability to manage high caseloads and provide expert advice in line with employment law.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of the role. Mention your CIPD Level 5 qualification and how your skills align with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise your strong communication and relationship-building skills. Provide examples of how you've coached managers or handled complex ER cases effectively in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an HR role.
How to prepare for a job interview at Lodge Service
✨Know Your Employment Law
Brush up on UK employment law and best practices before the interview. Being able to discuss relevant legislation confidently will demonstrate your expertise and show that you are well-prepared for the HR/ER Advisor role.
✨Prepare Real-Life Examples
Think of specific cases from your past experience where you successfully managed employee relations issues. Be ready to share these examples, as they will illustrate your problem-solving skills and ability to handle high caseloads effectively.
✨Showcase Your Communication Skills
As an HR/ER Advisor, strong communication is key. Practice articulating your thoughts clearly and concisely. You might be asked how you would coach managers or handle difficult conversations, so be prepared to demonstrate your approach.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges they face in employee relations. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
