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- Tasks: Engage with customers, assist them in finding products, and create a welcoming store atmosphere.
- Company: Dunelm is a leading homeware retailer known for its friendly service and quality products.
- Benefits: Enjoy flexible hours, a supportive team environment, and opportunities for growth.
- Why this job: Join a vibrant team where your customer service skills shine and make a real impact.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Must be available for at least 20 hours a week, including evenings and weekends.
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Your local store is looking for a minimum of 20 hrs per week Sales Assistant. You will need to be fully flexible over the course of the week. The hours will be spread across the week but will include at least one evening and a Saturday or Sunday shift.
Here at Dunelm, our Sales Assistants are the foundation of our team; a wonderful group of people right at the heart of our stores. With customer focus as our top priority, our Sales Assistants are the first point of contact for helping customers and are always interacting with them to ensure they leave with exactly what they want and a positive lasting impression, encouraging them to return again and again.
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Stores - Sales Assistant employer: Dunelm
Contact Detail:
Dunelm Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Stores - Sales Assistant
✨Tip Number 1
Familiarise yourself with Dunelm's product range and values. Understanding what they offer and their commitment to customer service will help you engage confidently during any conversations with the hiring team.
✨Tip Number 2
Show your flexibility in scheduling. Since the role requires a minimum of 20 hours per week with evening and weekend shifts, be prepared to discuss your availability openly and demonstrate your willingness to adapt.
✨Tip Number 3
Prepare examples of your previous customer service experiences. Think of specific situations where you went above and beyond for a customer, as this will showcase your ability to create positive interactions.
✨Tip Number 4
Research common interview questions for retail positions. Practising your responses to these questions can help you feel more confident and articulate during the interview process, making a great impression on the hiring team.
We think you need these skills to ace Stores - Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Dunelm is looking for in a Sales Assistant. Focus on customer service skills, flexibility, and teamwork as these are key aspects of the role.
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Use specific examples that demonstrate your ability to interact positively with customers and work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your availability and willingness to work flexible hours, including evenings and weekends, as this is crucial for the position.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Dunelm
✨Show Your Customer Service Skills
As a Sales Assistant, you'll be the first point of contact for customers. Be prepared to share examples of how you've provided excellent customer service in the past. Highlight your ability to handle queries and resolve issues effectively.
✨Demonstrate Flexibility
Since the role requires flexibility with hours, be ready to discuss your availability. Mention any previous experiences where you adapted to changing schedules or took on extra shifts to support your team.
✨Know the Brand
Familiarise yourself with Dunelm's products and values before the interview. Showing that you understand the brand and its commitment to customer satisfaction will demonstrate your enthusiasm for the role.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, training opportunities, and what a typical day looks like for a Sales Assistant. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
