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For Companies At a Glance
- Tasks: Lead a dynamic team, drive sales, and ensure exceptional client experiences.
- Company: Thérapie Clinic is Europe's fastest-growing Aesthetic Medical Clinic with 75 locations.
- Benefits: Enjoy uncapped earnings, free treatments, discounts, and career progression opportunities.
- Why this job: Shape the future of the clinic while fostering a vibrant team culture.
- Qualifications: Management experience, strong organisation skills, and a passion for customer service.
- Other info: Receive extensive training and enjoy extra leave on landmark birthdays.
The predicted salary is between 36000 - 60000 £ per year.
Thérapie Clinic is the fastest-growing Aesthetic Medical Clinic in Europe, with 75 locations across Ireland, Northern Ireland, Great Britain, and New York City. We are seeking a talented Clinic Manager for our Carrickmines Clinic to lead and inspire a team, drive sales, and ensure top-tier client experiences. This role offers the opportunity to shape the clinic’s future while maintaining the highest standards of treatments and customer service.
We want people to ‘Do their best work at Thérapie’ and as part of the Clinic Team, you will be integral to creating that environment and culture.
Key Responsibilities
- Proven experience in operations with a focus on driving sales.
- Customers are at the forefront of everything we do, ensuring all team members deliver a 5-star service and all times.
- Ensuring all Procedures and Policies are followed as set by Thérapie Clinic.
- Weekly 1-2-1\’s meetings with team members.
- Completing weekly reporting across operations and commercial targets.
- Employee relations including probation management, disciplinary and grievance management.
- Staff Rostering/ Annual Leave management.
- Ad Hoc duties as required.
Qualifications and Skills
- Management or Supervision Experience.
- Organisation and attention to detail skills.
- Customer Service experience.
INDHP
Over to the best part, the Perks!
Uncapped Earnings
With our uncapped commission structure, the sky\’s the limit!
Uncapped Earnings
With our uncapped commission structure, the sky\’s the limit!
Treat Yourself
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Treat Yourself
Enjoy free laser hair removal, Free EmSella and generous discounts on our skin, AWI and body treatments – because our skin maestros deserve the best.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Share the Love
Avail spouse and family discounts, spreading the joy of Thérapie.
Sisterly Love
10% off Thérapie Fertility & Optilase treatments – because family helps family.
Thérapie Fertility
We offer one free treatment cycle of IVF/ICSI/RIVF to all team members after they have been with us for 2 years.
Optilase Eye Clinic
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Optilase Eye Clinic
We offer free laser eye surgery to all team members after they have been with us for 2 years.
Skin Royalty
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Skin Royalty
Discounts on leading skin brands & treatments (Murad, Skin Theory).
Career Pathways
Embark on a journey of career progression & management training – we believe in promoting from within!
Knowledge Oasis
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Knowledge Oasis
Immerse yourself in a full week of paid training in our academy, where knowledge is power.
Big Birthday Bash Leave
Enjoy an extra day off on your landmark birthdays to celebrate in style!
Longevity Bonus
Earn extra annual leave days after 2 years of dedicated service.
Longevity Bonus
Earn extra annual leave days after 2 years of dedicated service.
Employee Assistance Scheme
Access confidential support services for personal and professional well-being.
Employee Assistance Scheme
Access confidential support services for personal and professional well-being.
Application Process
STEP 1
Explore Opportunities: Start by finding the role that excites you.
STEP 2
Submit Your Application: Apply by uploading your CV.
STEP 3
Application Review: Our Talent Acquisition Partners will carefully review your application.
STEP 4
Initial Contact: If shortlisted, our Talent Acquisition Team will reach out to schedule an interview.
STEP 5
Interview Stage: Complete the interview process with our team.
STEP 6
Offer & Onboarding: If successful, you\’ll receive your offer along with onboarding details.
STEP 7
Begin Your Journey: Attend our state-of-the-art training facility to kickstart your career with us.
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Clinic Manager employer: Thérapie Clinic
Contact Detail:
Thérapie Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Manager
✨Tip Number 1
Familiarise yourself with Thérapie Clinic's values and mission. Understanding their commitment to customer service and team culture will help you align your responses during the interview, showcasing that you're a perfect fit for their environment.
✨Tip Number 2
Prepare specific examples from your past experience that demonstrate your ability to drive sales and manage a team effectively. Highlighting your successes in these areas will show that you can contribute to the clinic's growth.
✨Tip Number 3
Research the latest trends in aesthetic treatments and customer service within the industry. Being knowledgeable about current practices will not only impress your interviewers but also show your passion for the role.
✨Tip Number 4
Network with current or former employees of Thérapie Clinic if possible. Gaining insights into the company culture and expectations can provide you with valuable information to discuss during your interview.
We think you need these skills to ace Clinic Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management and customer service experience. Emphasise any previous roles where you drove sales or led a team, as these are key aspects of the Clinic Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the aesthetic medical field and your understanding of Thérapie Clinic's values. Mention specific examples of how you've delivered exceptional customer service and driven results in past roles.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, attention to detail, and experience in employee relations. These are crucial for managing a clinic effectively and ensuring a high standard of service.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to shape the future of the Carrickmines Clinic. Discuss how you can contribute to creating a positive work environment and culture, aligning with Thérapie's mission to help their team 'do their best work'.
How to prepare for a job interview at Thérapie Clinic
✨Showcase Your Leadership Skills
As a Clinic Manager, you'll be leading a team. Be prepared to discuss your previous management experiences and how you've inspired and motivated your team to achieve sales targets and deliver exceptional customer service.
✨Understand the Company Culture
Thérapie Clinic values a strong team culture. Familiarise yourself with their mission and values, and be ready to explain how you can contribute to creating an environment where everyone can do their best work.
✨Prepare for Operational Questions
Expect questions about your experience in operations management. Be ready to discuss how you've driven sales, managed staff rosters, and ensured compliance with policies and procedures in your previous roles.
✨Emphasise Customer Service Excellence
Since customer satisfaction is paramount, prepare examples of how you've delivered 5-star service in the past. Highlight any strategies you've implemented to enhance client experiences and resolve issues effectively.
