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For Companies At a Glance
- Tasks: Manage building operations, maintenance, and team across two UK sites.
- Company: Join QVC, a global leader in retail, connecting shoppers with engaging products and stories.
- Benefits: Enjoy a hybrid work model, diverse culture, and opportunities for personal growth.
- Why this job: Be part of a dynamic team that values creativity, safety, and employee experience.
- Qualifications: Experience in facilities management and strong communication skills are essential.
- Other info: Work in a fast-paced environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
The Opportunity
We are looking for a Facilities (CREWS) Manager for the UK team who would manage the CREWS responsibilities including building operations and maintenance, security, dining services, office services and health and safety compliance.
Reporting to the senior manager, you will oversee a team based over two UK sites.
Who We Are
QVC empowers shoppers with knowledge and shares insights in a lively, engaging way. We offer an ever-changing collection of familiar brands and fresh new products – from home and fashion to beauty, electronics and jewellery – and we connect shoppers to interesting personalities, engaging stories and award‑winning customer service. Worldwide, QVC reaches more than 200 million homes via our 12 broadcast networks and reaches millions more via multiple streaming services, websites, mobile apps and social pages. In 2021, QVC International served 4.7 million customers and has more than 7,000 team members in the UK, Germany, Japan, Italy, Poland and China.
Your Impact
- You will develop and maintain sites including building and capital expenditure projects
- You will be responsive to employee concerns and responsible for maintaining a safe work environment for the CREWS team and employees and guests in general.
- You\’ll deliver an exceptional employee experience while managing cost and vendor strategies.
- You\’ll oversee the management of the outsource relationship with vendors for dining services, housekeeping and security.
- You will maintain relationships with property management liaisons. Plan and communicate major building services / projects.
- Lead, develop and motivate the CREWS teams, communicate performance goals and priorities.
- You will be responsible for financial budgets leveraging forecasting tools.
- You will ensure that all systems (electrical, mechanical and plumbing) perform at optimal levels observing the statutory and regulatory law.
- Maintain statutory records, certificates and test certificates in an up‑to‑date and available fashion.
What You Bring
- Demonstrate customer service, focus on safety, responsiveness, verbal and written communications.
- You’ll develop working knowledge of all areas of the organisation and the ability to develop a clear understanding of our important functional processes and resources.
- You will have experience of working in a matrixed organisation.
- You will develop teams of employees and strategic outsource vendors.
- You will be accomplished in leading change within dynamic work environments.
- Experience leading building operations and services.
- Build strategies aligned to business and site projects.
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Curated Experiences. Infinite Possibilities.
Qurate Retail Group is a family of six leading retail brands –QVC, HSN, Ballard Designs, Frontgate, Garnet Hill and Grandin Road– all dedicated to providing a more human way to shop. We’re an inspired and diverse team that comes together to combine shopping and entertainment to curate products, experiences, conversations and communities for millions of highly discerning shoppers. It’s a fun, fast‑paced world, and what really sets us apart is our culture and talent experience.
When you’re part of Qurate Retail Group, you’ll be working for one or with many of our consumer brands and joining a global team (UK, Germany, Japan, Italy, Poland & China), committed to diversity, equity and inclusion, where you can be authentic, bring fun and energy to your workday, and make an impact. Join us as we embrace the future, drive progress, and work together to enrich life’s everyday moments –’s our path forward!
2024 QVC, Inc. & HSN, Inc.
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Facilities Manager UK employer: Qvc
Contact Detail:
Qvc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager UK
✨Tip Number 1
Familiarise yourself with the specific building operations and maintenance practices relevant to the UK. Understanding local regulations and compliance standards will show your commitment to safety and operational excellence.
✨Tip Number 2
Network with professionals in facilities management, especially those who have experience in matrixed organisations. Engaging with industry peers can provide insights into best practices and may even lead to referrals.
✨Tip Number 3
Demonstrate your leadership skills by sharing examples of how you've successfully managed teams and vendor relationships in previous roles. Highlighting your ability to motivate and develop teams will resonate well with the hiring managers.
✨Tip Number 4
Research QVC's culture and values thoroughly. Tailoring your approach to align with their emphasis on customer service and employee experience will help you stand out as a candidate who fits well within their team.
We think you need these skills to ace Facilities Manager UK
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Facilities Manager position. Tailor your application to highlight relevant experience in building operations, team management, and vendor relationships.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in facilities management, particularly in areas like health and safety compliance, budget management, and leading teams. Use specific examples to demonstrate your achievements in similar roles.
Showcase Communication Skills: Since the role requires strong verbal and written communication skills, ensure your application reflects this. Write clearly and concisely, and consider including examples of how you've effectively communicated with teams or stakeholders in the past.
Tailor Your Cover Letter: Craft a personalised cover letter that connects your skills and experiences to the specific needs of QVC. Mention your understanding of their values and how you can contribute to creating an exceptional employee experience while managing costs.
How to prepare for a job interview at Qvc
✨Showcase Your Leadership Skills
As a Facilities Manager, you'll be leading teams across multiple sites. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past.
✨Demonstrate Your Problem-Solving Abilities
The role involves managing building operations and responding to employee concerns. Share specific instances where you've successfully resolved issues or improved processes, highlighting your ability to think on your feet.
✨Understand the Importance of Compliance
Health and safety compliance is crucial in this role. Familiarise yourself with relevant regulations and be ready to discuss how you've ensured compliance in previous positions, as well as your approach to maintaining a safe work environment.
✨Prepare for Financial Discussions
You'll be managing budgets and vendor strategies, so brush up on your financial acumen. Be ready to talk about your experience with budgeting, forecasting, and managing costs effectively in a facilities management context.
