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For Companies At a Glance
- Tasks: Lead user research to shape strategies and guide design decisions.
- Company: Join Pixelated People, a company committed to inclusion and diversity in digital public services.
- Benefits: Enjoy a hybrid work model, competitive pay, and the chance to influence national security projects.
- Why this job: Make a real impact by solving complex problems and mentoring others in a supportive culture.
- Qualifications: 8+ years of UX research experience with a strong portfolio and knowledge of human-centred design.
- Other info: Must be eligible for SC clearance; bonus points for public sector experience.
Job Description
Lead User Researcher (Contract – 6 Months)
📍HYDRID LONDON 1-2 DAYS PER WEEK
💰 £500-550pd INSIDE
🏁 START IN 2 WEEKS
Our banking client is looking for an experienced and proactive Lead User Researcher. This is a mid–senior level role for someone who thrives in a design-led environment and knows how to use research to shape meaningful, evidence-based decisions.
You’ll play a key role in embedding user-centred thinking across multiple initiatives, working closely with designers and senior stakeholders to influence both design and business outcomes.
What you’ll be doing
- Lead and deliver end-to-end user research across multiple initiatives, balancing priorities efficiently.
- Plan, conduct and analyse usability testing (moderated and unmoderated), alongside a range of qualitative and quantitative research methods.
- Partner closely with designers and cross-functional teams to ensure research directly informs and shapes the design process.
- Clearly communicate insights and recommendations to influence business and design decisions.
- Champion and apply user research best practices across the organisation, ensuring decisions are underpinned by strong evidence.
- Confidently challenge assumptions and the status quo, embedding user-centred thinking in strategy and delivery.
- Engage in strategic conversations with business and design leadership to help shape direction and product outcomes.
- Operate independently from scoping through to delivery, with accountability for research quality, impact and outcomes.
What we’re looking for
- Proven experience as a User Researcher in a design-led environment.
- Strong understanding of design processes, ways of working, and how research supports effective decision-making.
- Confidence working with senior stakeholders and influencing at a strategic level.
- Comfortable managing multiple streams of work while maintaining high research standards.
- A collaborative mindset, paired with the ability to work autonomously.
Why?
At the bank, you’ll work on complex, meaningful problems at scale, with the opportunity to influence products and services used by millions of customers worldwide.
👉 Apply now if you’re a strategic, impact-driven User Researcher ready to lead and shape outcomes.
At Pixelated People, we don’t just do inclusion and diversity. We embrace people that have different opinions, perspectives and personalities. Because we believe that by seeing the world from all sorts of angles, we can make life better for all the people who live in it. So we want you to know that the things that make you, you — like your age, ability, background and identity — are things that we celebrate and support.
Senior UX Researcher employer: Pixelated People
Contact Detail:
Pixelated People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior UX Researcher
✨Tip Number 1
Familiarise yourself with the latest trends in UX research and design thinking. This will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the UX community, especially those who have experience in public sector projects. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss specific case studies from your portfolio that highlight your impact on user-centred design. Be ready to explain your thought process and how you influenced stakeholders.
✨Tip Number 4
Brush up on your workshop facilitation skills. Being able to effectively lead discussions and gather insights from diverse groups will be crucial in this role, so practice makes perfect!
We think you need these skills to ace Senior UX Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in UX research, particularly focusing on your ability to lead end-to-end research and your knowledge of user-centred design. Use specific examples from your portfolio that demonstrate impact.
Craft a Compelling Cover Letter: In your cover letter, express your passion for user research and how your skills align with the role. Mention your experience in agile teams and your ability to communicate insights effectively to senior stakeholders.
Showcase Your Portfolio: Include a link to your portfolio that showcases your best work. Highlight projects where you synthesised complex data into actionable insights and demonstrate your understanding of inclusive research practices.
Prepare for Potential Questions: Anticipate questions related to your experience with different research methods and your approach to mentoring others. Be ready to discuss how you've influenced design decisions and contributed to team culture in previous roles.
How to prepare for a job interview at Pixelated People
✨Showcase Your Portfolio
Make sure to bring a well-organised portfolio that highlights your impactful projects. Focus on the outcomes of your research and how they influenced design decisions, as this will demonstrate your ability to connect user needs with business goals.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve complex problems or describe how you would approach specific research scenarios. Practise articulating your thought process and the methods you would choose, as this will showcase your expertise in user research.
✨Demonstrate Your Communication Skills
Be ready to explain your findings clearly and compellingly. Use storytelling techniques to convey how your insights can drive action and influence stakeholders, as strong communication is key for a Senior UX Researcher.
✨Emphasise Inclusion and Accessibility
Discuss your experience with inclusive research practices and familiarity with WCAG guidelines. Highlight how you incorporate accessibility into your research and design processes, as this aligns with the company's values and mission.
