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For Companies At a Glance
- Tasks: Coordinate international shipments and manage logistics processes for smooth operations.
- Company: CEVA Logistics is a leading global supply chain solutions provider in over 170 countries.
- Benefits: Enjoy competitive leave, holiday buy scheme, pension, life assurance, and employee discounts.
- Why this job: Join a dynamic team that values innovation, personal growth, and excellence in logistics.
- Qualifications: Experience in multimodal operations, strong communication skills, and IT literacy required.
- Other info: Flexible working hours and a commitment to employee development await you!
The predicted salary is between 28800 - 43200 £ per year.
YOUR ROLE
Our amazing Project Logistics team based in Altens, Aberdeenshire have an exciting opportunity for a dynamic and customer-focused Freight Forwarding Coordinator where you will support our customers with their specialist import and export transportation needs via air and ocean freight.
This pivotal role will be Monday to Friday, based in our Altens office where you will work alongside an experienced team of freight forwarding professionals.
Reporting on our Project Logistics Operations Manager you will manage end-to-end multi-modal transport coordination ensuring seamless operational and customer service excellence.
Working within a diverse team you will prepare shipping documentation, track shipment progress and ensure clients are updated on service delivery and unexpected delays. You will liaise regularly with suppliers and vendors to ensure the timely delivery of goods and services, building strong working relationships to enable better ways of working.
Acting as the first point of contact for customer queries and handling complaints you will have a natural problem-solving and customer service mindset capable of recommending appropriate solutions in a professional manner. You will also ensure accurate and detailed data entry into our systems, to enable appropriate invoices and billing to clients.
WHAT ARE WE LOOKING FOR?
Our ideal candidate will have proven air or ocean freight experience already working in a multi-modal or freight forwarding environment. You will be a strong communicator with the ability to form relationships internally and externally, possess excellent customer service skills, be a logical thinker and natural problem solver who can prioritise their own workload with efficiency and accuracy.
You will also have excellent IT skills capable of utilising specialist freight systems (CargoWise) and MS packages such as Outlook and Excel.
This unique team provides support to our clients who have out-of-gauge transportation requests within the oil and gas industry. Therefore, if you have experience of working in an out-of-gauge, heavy haulage or within the oil and gas industry in a freight forwarding role then this could be the perfect position for you.
WHAT DO WE HAVE TO OFFER?
With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package that includes competitive annual leave entitlement with a fantastic holiday buy scheme, pension and life assurance along with access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands. There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.
ABOUT TOMORROW
We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.
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Freight Coordinator employer: CEVA Logistics
Contact Detail:
CEVA Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Coordinator
✨Tip Number 1
Familiarise yourself with the logistics industry, especially multimodal transport operations. Understanding the nuances of sea, air, and road transport will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who work at CEVA Logistics or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 3
Brush up on your customer service skills, as this role requires excellent communication and relationship-building abilities. Consider role-playing scenarios to practice handling customer queries and complaints effectively.
✨Tip Number 4
Gain proficiency in Microsoft Excel and Word, as these tools are essential for data entry and documentation in logistics. Online tutorials can help you enhance your skills and demonstrate your IT literacy during the application process.
We think you need these skills to ace Freight Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and freight coordination. Emphasise your skills in managing international shipments, data entry, and customer service, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your understanding of CEVA Logistics' mission. Mention specific experiences that demonstrate your problem-solving abilities and your capacity to build strong client relationships.
Highlight Technical Skills: Since the role requires IT literacy, particularly with Microsoft Excel and Word, be sure to mention your proficiency with these tools. If you have experience with CargoWise, include that as well, even if it's not essential.
Showcase Your Communication Skills: In both your CV and cover letter, provide examples of how you've effectively communicated with clients and resolved issues. This will demonstrate your ability to handle customer queries professionally, which is crucial for the Freight Coordinator position.
How to prepare for a job interview at CEVA Logistics
✨Know Your Logistics
Brush up on your knowledge of multimodal transport and logistics processes. Be prepared to discuss your previous experiences in coordinating shipments and how you handled challenges in a fast-paced environment.
✨Showcase Your Communication Skills
As a Freight Coordinator, strong communication is key. Prepare examples of how you've effectively liaised with clients, suppliers, and team members to resolve issues and build relationships.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've successfully solved logistical problems. Highlight your logical thinking and ability to prioritise tasks under pressure, as these are crucial for the role.
✨Familiarise Yourself with Relevant Software
While experience with CargoWise is desirable, being IT literate and comfortable with Microsoft Excel and Word is essential. Be ready to discuss how you've used technology to streamline processes in your previous roles.
