At a Glance
- Tasks: Lead and inspire a housekeeping team to maintain exceptional cleanliness and service standards.
- Company: Join a leading provider of outsourced housekeeping services for hotels across the UK.
- Benefits: Enjoy a £33,000 salary, private medical insurance, early wage access, and 5.6 weeks holiday.
- Why this job: Be part of a motivated team, develop your leadership skills, and enhance guest experiences.
- Qualifications: Experience in a supervisory role within hospitality and strong leadership and communication skills required.
- Other info: Opportunities for career progression and access to mental health support available.
The predicted salary is between 19800 - 46200 £ per year.
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£33,000 per annum
Delivering Exceptional Housekeeping Standards
A leading provider of outsourced housekeeping services to hotels across the UK is seeking an experienced Head Housekeeper to manage operations at a busy site in East Kilbride. The successful candidate will take ownership of the housekeeping function, ensuring exceptional cleanliness, team performance, and compliance with operational standards.
This is an exciting opportunity to lead a motivated team, develop people, and contribute to a high-quality guest experience in a fast-paced, professional environment.
Role Overview:
The Head Housekeeper is responsible for the smooth and efficient running of the housekeeping department. This includes managing a team, ensuring quality and safety standards, delivering training, and achieving performance and budget targets.
Key Responsibilities:
- Lead, manage, and inspire the housekeeping team to meet high service standards.
- Build and maintain strong working relationships with hotel management and staff.
- Conduct regular room and floor inspections to ensure consistent quality.
- Monitor site budgets and contribute to cost efficiency.
- Report weekly performance updates to the Operations Manager.
- Oversee recruitment, training, and development of the on-site team.
- Ensure team members are trained, productive, and supported through coaching and mentoring.
- Maintain full compliance with health, safety, and company policies.
- Promote professionalism, reliability, and a positive team culture.
Candidate Profile:
- Proven experience as a Head Housekeeper or similar supervisory role in hospitality.
- Strong leadership skills with a track record of developing and motivating teams.
- Excellent communication abilities, both written and verbal.
- Confident using IT systems for scheduling, reporting, and team management.
- Skilled in delivering training and maintaining health and safety standards.
- Flexible, proactive, and approachable, with a professional attitude and a sense of humour.
Salary & Benefits:
- £33,000 salary per annum
- Private medical insurance, including cover for pre-existing conditions
- Early wage access available
- 5.6 weeks holiday (pro-rata based on hours worked)
- Comprehensive training and ongoing development
- Career progression opportunities
- Discounts with major retailers
- Access to confidential mental health and wellbeing support
- Workplace pension scheme (eligibility applies)
- Life insurance after qualifying period
Apply Now
This is a fantastic opportunity for a skilled housekeeping professional to step into a leadership role and drive standards at a well-established hospitality site in East Kilbride. Applicants should be passionate about service quality, team success, and operational excellence.
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Head Housekeeper employer: LJ Recruitment
Contact Detail:
LJ Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Housekeeper
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and practices used in the hospitality industry. Understanding these will help you demonstrate your knowledge during any interviews and show that you're ready to lead a team effectively.
✨Tip Number 2
Network with professionals in the hospitality sector, especially those who have experience in housekeeping management. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've motivated staff and improved performance, as this is crucial for the Head Housekeeper role.
✨Tip Number 4
Research the company and its values thoroughly. Understanding their approach to guest experience and team culture will allow you to tailor your conversation during interviews, showing that you're aligned with their mission and ready to contribute positively.
We think you need these skills to ace Head Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housekeeping and leadership roles. Emphasise any previous positions where you managed a team or improved service standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've motivated staff or improved operational efficiency in past roles.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as communication, training, and IT proficiency. Use concrete examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a housekeeping role.
How to prepare for a job interview at LJ Recruitment
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully managed and motivated teams in the past, highlighting any specific challenges you overcame.
✨Know the Company and Its Standards
Research the company’s housekeeping standards and values. Be ready to discuss how your experience aligns with their expectations and how you can contribute to maintaining high service quality.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you had to handle difficult situations, such as managing team conflicts or ensuring compliance with health and safety regulations.
✨Emphasise Communication Skills
Effective communication is key in this role. Be prepared to discuss how you’ve effectively communicated with both your team and hotel management, and how you ensure everyone is on the same page.