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For Companies At a Glance
- Tasks: Be the friendly face of our GP surgery, managing patient interactions and administrative tasks.
- Company: Join a well-established, forward-thinking GP surgery in Banbury with a supportive team.
- Benefits: Enjoy competitive pay, NHS pension, annual leave, and on-the-job training.
- Why this job: Make a real difference in healthcare while working in a dynamic and welcoming environment.
- Qualifications: Previous reception or customer service experience is preferred; healthcare experience is a bonus.
- Other info: Part-time role with flexible hours and opportunities for additional shifts.
Job Description
💼Medical Receptionist – Join a Friendly, Professional GP Surgery in Banbury!
📍 Banbury | Up to £12.21 per hour | Part-Time | NHS Pension | 29 Hours per Week
Are you a warm, organised, and proactive individual looking to make a difference in a patient-facing role? An excellent well-established, forward-thinking GP surgery based in Banbury, are seeking a Medical Receptionist to join their supportive and friendly team. This is an exciting opportunity to work in a dynamic healthcare setting, where no two days are the same, and where your work truly matters.
🩺 Your Role
As the first point of contact for their patients, you’ll play a key role in creating a welcoming, efficient, and professional front-of-house experience. You’ll be responsible for:
- Greeting and checking in patients at reception
- Managing appointments and patient queries using EMIS Web (training provided)
- Answering phone calls and handling general enquiries in a courteous and helpful manner
- Processing prescriptions and administrative requests
- Assisting with post, filing, scanning, and supporting the wider admin team
- Preparing lab samples, giving authorised test results, and more
🧠 What You’ll Bring
- Previous reception, customer service or administrative experience (healthcare experience a bonus!)
- Confidence using Microsoft Word and Office (EMIS Web experience desirable)
- A warm, professional and calm manner – especially under pressure
- Team spirit, flexibility, and a proactive attitude
- A commitment to patient confidentiality and high standards of care
⏰ Working Hours
- 29 hours per week
- Mon–Thu: 13:30–18:30
- Fri: 08:30–12:30 & 13:30–18:30
- Includes Monday evening cover (6:30–8pm) approx. once every 12 weeks
- Additional hours may be available to cover holidays or early mornings (from 7:30am)
💼 What They Offer
- Competitive hourly rate: £12.21+ per hour (DOE)
- NHS Pension Scheme eligibility
- Annual leave (pro-rata, including bank holidays)
- Supportive and welcoming team culture
- On-the-job training and development
- A busy but friendly environment where your contribution is truly valued
📝 Apply Today!
If you’re looking for a meaningful role in a respected GP practice where you can grow and make a difference every day, we’d love to hear from you.
Contact me Roberto Orlandi
📞0203 962 5634
📧 roberto.o@healthiipeople.com
Medical Receptionist - Join a Friendly, Professional GP Surgery in Banbury! employer: Healthii People
Contact Detail:
Healthii People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist - Join a Friendly, Professional GP Surgery in Banbury!
✨Tip Number 1
Familiarise yourself with the EMIS Web system, as it's mentioned in the job description. Even if you haven't used it before, showing that you've done your research and understand its importance in managing patient information can set you apart.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role is patient-facing, demonstrating your ability to handle queries and create a welcoming environment will be crucial in making a positive impression.
✨Tip Number 3
Prepare to discuss how you manage stress and maintain professionalism under pressure. The job requires a calm demeanour, especially when dealing with patients, so having examples ready can showcase your suitability for the role.
✨Tip Number 4
Connect with current or former employees of the GP surgery if possible. They can provide insights into the team culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in joining their friendly team.
We think you need these skills to ace Medical Receptionist - Join a Friendly, Professional GP Surgery in Banbury!
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reception, customer service, or administration. Emphasise any healthcare experience and showcase your skills in using Microsoft Word and Office.
Craft a Compelling Cover Letter: Write a cover letter that reflects your warm and professional manner. Mention your proactive attitude and commitment to patient confidentiality, and explain why you want to work in a GP surgery setting.
Highlight Key Skills: In your application, focus on key skills such as managing appointments, handling patient queries, and your ability to work under pressure. Use specific examples from your past experiences to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in a medical environment.
How to prepare for a job interview at Healthii People
✨Show Your Warmth
As a Medical Receptionist, you'll be the first point of contact for patients. Make sure to convey your warm and friendly nature during the interview. A smile and a positive attitude can go a long way in demonstrating that you are the right fit for this patient-facing role.
✨Highlight Relevant Experience
If you have previous experience in reception, customer service, or administration, be sure to discuss it. Even if your background isn't in healthcare, emphasise how your skills can translate into this role, especially in managing appointments and handling queries.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Prepare examples of how you've successfully managed multiple tasks or prioritised responsibilities in past roles. This will show that you can handle the dynamic environment of a GP surgery.
✨Ask Insightful Questions
Prepare thoughtful questions about the practice and its team culture. Inquire about training opportunities or how they support their staff. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
