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- Tasks: Engage with customers, identify parts, and achieve sales targets in a dynamic environment.
- Company: Join TPS, part of the Volkswagen Group, providing quality parts to independent garages.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a growing team that values customer service and relationship building.
- Qualifications: Proven sales experience, excellent communication skills, and a passion for customer service.
- Other info: Ideal for self-starters looking to thrive in a fast-paced sales environment.
The predicted salary is between 28800 - 43200 £ per year.
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TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
What will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
- Achieve personal KPI‘s and revenue objectives with target customers
- Accurately identify parts to meet the customer sales requirements
- Utilise all product promotions effectively to achieve specific targets set
- Identify and leverage potential sales opportunities within customer base
- Maintain own product knowledge and awareness of competitor activity
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
- Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice
- Provide timely communication to customer on their credit status
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
- Ensure the proper and accurate use of all systems to search and order parts
- Complete all required documentation accurately and promptly
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
- Passion for providing a great customer service experience
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
- Excellent attention to detail and accurate record-keeping
- IT literate, preferably with a good working knowledge of MS Excel
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Parts Sales Executive - Exeter employer: MSX - TPS
Contact Detail:
MSX - TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Exeter
✨Tip Number 1
Familiarise yourself with the Volkswagen Group's products and services. Understanding the specifics of the parts you will be selling can give you an edge in conversations with potential customers, showcasing your expertise and building trust.
✨Tip Number 2
Network within the automotive industry, especially with professionals who have experience in B2B sales. Attend industry events or join relevant online forums to connect with others and gain insights that could help you in your role.
✨Tip Number 3
Practice your communication skills, particularly in a sales context. Role-playing different sales scenarios with a friend or mentor can help you become more confident in handling customer inquiries and closing deals.
✨Tip Number 4
Stay updated on competitor activities and market trends. This knowledge will not only help you identify sales opportunities but also allow you to position TPS's offerings more effectively against competitors.
We think you need these skills to ace Parts Sales Executive - Exeter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in a B2B environment. Emphasise any previous roles where you built strong customer relationships or achieved sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to meet sales objectives. Mention specific examples of how you've successfully identified sales opportunities and provided excellent service in past roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for the Parts Sales Executive role, such as communication, attention to detail, and IT literacy. Provide examples of how you've used these skills effectively in previous positions.
Show Enthusiasm for the Brand: Demonstrate your knowledge of TPS and the Volkswagen Group in your application. Express your enthusiasm for working with their products and your commitment to contributing to their growth and success.
How to prepare for a job interview at MSX - TPS
✨Know Your Products
Familiarise yourself with the range of Genuine Parts and products offered by TPS. Understanding the specifics of Volkswagen Group vehicles will help you answer questions confidently and demonstrate your expertise during the interview.
✨Demonstrate Sales Experience
Be prepared to discuss your previous sales achievements, particularly in a B2B environment. Highlight specific examples where you've met or exceeded sales targets, as this will show your capability to succeed in the role.
✨Showcase Customer Service Skills
Emphasise your passion for providing excellent customer service. Prepare examples of how you've built strong relationships with clients and handled their inquiries effectively, as this is crucial for the Parts Sales Executive position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and sales strategies at TPS. This not only shows your interest in the role but also helps you assess if the company is the right fit for you.
