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- Tasks: Manage client insurance needs and handle new business, renewals, and queries.
- Company: Join a growing Lloyds Broker in Essex with a focus on commercial insurance.
- Benefits: Enjoy a hybrid work model, competitive salary, and extensive training opportunities.
- Why this job: Be part of an inclusive team that values development and offers a chance to make an impact.
- Qualifications: Experience in commercial insurance and strong customer service skills are essential.
- Other info: Permanent position with a salary up to £35,000 based on experience.
The predicted salary is between 28000 - 42000 £ per year.
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Summary
Our client who is a Lloyds Broker is looking for a Commercial Client Handler to join their expanding Commercial department in the Essex office. The purpose of the role is to handle a mixture of new and existing clients insurance requirements.
Main Duties:
* Managing clients needs across a mix of all SME Commercial risks
* Deal with new business, renewals and mid-term adjustments
* Obtaining quotations for clients and handling all client queries
* Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as needed
* Obtain renewal terms and present to client.
* Issue renewal documentation in line with contract certainty.
Essential Skills Required:
* Previous experience within a similar Commercial Insurance role
* Knowledge of Commercial and/ or SME risks
* Strong attention to detail
* Excellent customer service skills
Desirable:
* Good organisation skills
* Strong IT skills
* Use of Acturis
* Achieved or studying Cert CII
What you need to know:
* Permanent role
* Based in Essex – hybrid
* Salary upto £35,000 – depending on experience
* A great opportunity to join a growing organisation with lots of training and development opportunities.
* A very inclusive and fair opportunities employer
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Commercial Account Handler employer: MW Appointments
Contact Detail:
MW Appointments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with the specific types of SME Commercial risks that the role involves. Understanding these nuances will not only help you in interviews but also demonstrate your genuine interest in the position.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work with Lloyds Brokers. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Brush up on your customer service skills, as this role heavily relies on effective communication with clients. Consider role-playing scenarios with friends or colleagues to enhance your ability to handle client queries confidently.
✨Tip Number 4
If you have experience with Acturis, make sure to highlight it during your discussions. If not, consider taking a short online course to familiarise yourself with the software, as it could give you an edge over other candidates.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in commercial insurance. Emphasise your previous roles, particularly those involving SME risks, and showcase your attention to detail and customer service skills.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements of the Commercial Account Handler role. Mention your experience with new business, renewals, and client management, and explain why you are a great fit for the company.
Highlight Relevant Skills: In your application, clearly outline your strong IT skills and any experience with Acturis. If you have achieved or are studying for Cert CII, make sure to mention this as it is desirable for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at MW Appointments
✨Know Your Insurance Basics
Make sure you brush up on your knowledge of commercial and SME risks. Being able to discuss these topics confidently will show that you understand the industry and can handle client needs effectively.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. This role requires strong interpersonal skills, so showcasing your ability to manage client relationships will be crucial.
✨Familiarise Yourself with Acturis
If you have experience using Acturis, be ready to discuss it. If not, do some research on how it works and its relevance in the insurance sector. This shows initiative and a willingness to learn.
✨Prepare for Scenario Questions
Think about potential scenarios you might face in this role, such as handling a difficult client or managing multiple tasks. Practising your responses will help you feel more confident during the interview.
