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For Companies At a Glance
- Tasks: Assist guests with luggage, check-ins, and serving food and beverages.
- Company: Join a leading hotel group with 37 locations across the UK.
- Benefits: Enjoy exclusive discounts, free meals, and wellness activities.
- Why this job: Perfect for night owls seeking flexible hours and career growth opportunities.
- Qualifications: No specific qualifications required; just a positive attitude and willingness to learn.
- Other info: Apprenticeships available for career training and development.
The predicted salary is between 15862 - 22304 £ per year.
£15,862.08 Per Annum/ £12.71 Per Hour, 24 Hours Per Week (3 days)
Are you a night owl?
We are looking for a Night Receptionist to join our team.
Primarily you will be helping guests with their luggage and travel arrangements. You will also will support the night operation to meet guest requests which includes additional room amenities and serving Food and beverages as well as daily operations like check ins and check outs.
The variety of this role need someone who can work calmly under pressure and be always vigilant to keep the hotel safe.
This role requires flexibility to adapt on shift and use initiative to prepare the hotel for the day ahead.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
- Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
- Discounted stays for friends and family.
- 50% discount when dining in our restaurants and bars.
- Free meals while on duty, keeping you well-fuelled.
- Access to high-street discounts on a range of shops, experiences and more.
- Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
- Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
- A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
- Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
- Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
- Fully funded apprenticeship programmes.
- Internal development programmes, designed to support you as you grow within your role.
- Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Across the UK, we currently operate 37 hotels across leading brands such as Crowne Plaza, Holiday Inn, voco, DoubleTree by Hilton, Hilton Garden Inn, Hotel Indigo, AC by Marriott and Courtyard by Marriott. We continue to have ambitious development and growth plans for 2025 and beyond. #J-18808-Ljbffr
Night Receptionist employer: Valor Hospitality Careers UK
Contact Detail:
Valor Hospitality Careers UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Familiarise yourself with the hotel industry, especially the specific operations of night reception. Understanding the unique challenges and responsibilities of a Night Receptionist will help you stand out during discussions.
✨Tip Number 2
Highlight your ability to work under pressure and remain calm in stressful situations. Share examples from past experiences where you've successfully managed guest requests or handled emergencies.
✨Tip Number 3
Demonstrate your flexibility and willingness to adapt to various shift patterns. Be prepared to discuss your availability and how you can contribute to the hotel's operations during busy evenings and weekends.
✨Tip Number 4
Show enthusiasm for career growth opportunities within the company. Mention any interest in apprenticeships or internal development programmes, as this reflects your commitment to long-term success in the hospitality industry.
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in hospitality or customer service roles. Emphasise skills like working under pressure, flexibility, and initiative, as these are crucial for a Night Receptionist.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your ability to handle guest requests and your commitment to maintaining safety and comfort during night shifts.
Highlight Relevant Skills: In your application, specifically mention skills such as communication, problem-solving, and teamwork. These are essential for supporting guests and managing nightly operations effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in a reception role.
How to prepare for a job interview at Valor Hospitality Careers UK
✨Show Your Night Owl Side
Since the role is for a Night Receptionist, it's important to express your enthusiasm for working during the night. Share any previous experiences that highlight your ability to stay alert and productive during late hours.
✨Demonstrate Flexibility
The job requires flexibility in shifts and adapting to various situations. Be prepared to discuss how you've successfully managed changing schedules or unexpected challenges in past roles.
✨Highlight Customer Service Skills
As you'll be assisting guests with their needs, emphasise your customer service experience. Provide examples of how you've gone above and beyond to ensure guest satisfaction, especially in high-pressure situations.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the Night Receptionist position. Inquire about the team dynamics, typical challenges faced during night shifts, and opportunities for career growth within the company.
