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- Tasks: Join our vibrant team to create unforgettable dining experiences for guests.
- Company: The Queen at Chester Hotel is a historic venue offering luxury and exceptional hospitality.
- Benefits: Enjoy employee discounts, free meals, wellbeing support, and more!
- Why this job: Be part of a passionate team in a renowned hotel with a rich heritage.
- Qualifications: Enthusiasm for hospitality and some experience in a similar role are essential.
- Other info: Work in a stunning location with opportunities for personal growth.
The predicted salary is between 20000 - 30000 £ per year.
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The Queen at Chester Hotel, Premier Collection By Best Western
Location:
Chester, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
8299df82dd96
Job Views:
4
Posted:
30.06.2025
Expiry Date:
14.08.2025
col-wide
Job Description:
F&B Team Member
The Queen at Chester Hotel, Premier Collection By Best Western
Food & Beverage Team Member
The Opportunity
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Look no further! Our hotel food and beverage team is dedicated to providing exceptional service, and we\’re on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You\’ll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
- Our enviable employee discounts on bedroom rates across our Best Western hotel portfolio.
- Shopping discounts – ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
The Ideal Candidate
- Contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- The ability to remain calm and composed in high-pressure situations.
- A self-starter with the capability to work independently without supervision.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Hotel
Welcome to the original railway hotel. Since 1860, we’ve been creating wonderful experiences for discerning travellers. Situated at the gateway to Chester, we offer a stylish escape, a place to rest from your journey, and a luxurious, well-connected base to explore Chester and beyond.
Our hotel is renowned for its rich heritage and stunning public areas, where you can enjoy great food, afternoon teas, and signature cocktails. Don’t miss our hidden gem, the terrace, a tranquil oasis in the heart of the city.
Built opposite Chester station to serve first-class rail passengers, this hotel has an illustrious past. This magnificent brick and stucco Italianate building was considered the first skyscraper of its time. Since opening in 1860, it has hosted notable guests such as Charles Dickens, Cecil Rhodes, and Lillie Langtry.
All 218 bedrooms feature superfast Wi-Fi, a TV, and 24-hour room service. The hotel also offers 8 conference rooms, ideal for any event, meeting, or wedding.
About us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 30/06/2025 by TN United Kingdom
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F&B Team Member employer: The Queen at Chester Hotel, Premier Collection By Best Western
Contact Detail:
The Queen at Chester Hotel, Premier Collection By Best Western Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Team Member
✨Tip Number 1
Familiarise yourself with the hotel and its offerings. Knowing the menu, special events, and the hotel's history can help you engage with guests more effectively and show your enthusiasm for the role.
✨Tip Number 2
Practice your communication skills. As a Food & Beverage Team Member, you'll be interacting with guests regularly. Being able to convey warmth and professionalism will set you apart from other candidates.
✨Tip Number 3
Demonstrate your ability to work under pressure. Think of examples from your past experiences where you successfully managed busy periods or difficult situations, as this will highlight your composure and capability.
✨Tip Number 4
Show your willingness to learn and grow. Expressing a desire to develop within the role can make a strong impression, as it aligns with the hotel's commitment to nurturing its staff.
We think you need these skills to ace F&B Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, particularly in food and beverage roles. Use keywords from the job description to demonstrate that you understand what the hotel is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your enthusiasm for creating memorable guest experiences. Mention specific skills or experiences that align with the responsibilities outlined in the job description.
Showcase Your Personality: In your application, let your personality shine through. The role requires a warm and approachable demeanor, so use a friendly tone and share anecdotes that reflect your ability to engage with guests.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at The Queen at Chester Hotel, Premier Collection By Best Western
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences where you created memorable guest interactions, as this will demonstrate your genuine interest in the role.
✨Prepare for Situational Questions
Expect questions that assess how you handle high-pressure situations. Think of examples from your past experience where you remained calm and composed while providing excellent service, as this is crucial for a Food & Beverage Team Member.
✨Demonstrate Your Communication Skills
As a face of the hotel, effective communication is key. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you engage with guests and enhance their dining experience.
✨Research the Hotel's Heritage
Familiarise yourself with the hotel's history and unique features. Being knowledgeable about The Queen at Chester Hotel will not only impress the interviewers but also show your commitment to being an ambassador for their brand.
