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- Tasks: Supervise a team handling reactive repairs and ensure high customer satisfaction.
- Company: Join a dynamic team focused on social housing maintenance in Brent.
- Benefits: Enjoy a company van, fuel card, and potential for permanent employment.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in repairs supervision and strong communication skills are essential.
- Other info: This role involves both office coordination and site inspections.
Job Title: Repairs Supervisor – Reactive Maintenance
Location: Brent (Office-Based with Site Visits)
Rate: £27 per hour
Type: Temporary to Permanent
Benefits: Company Van + Fuel Card
About the Role:
We are currently seeking a Repairs Supervisor to join a busy reactive maintenance team working on social housing properties in the Brent area. This is a hands-on supervisory role involving a mix of office-based coordination, site inspections, and tenant liaison. You\’ll be responsible for ensuring the smooth delivery of reactive repairs, managing operatives, and helping maintain high levels of customer satisfaction.
Key Responsibilities:
- Supervise a team of operatives carrying out day-to-day reactive repairs
- Carry out pre- and post-inspections to ensure works are completed to standard
- Allocate and schedule works in coordination with the operations team
- Handle tenant enquiries and complaints, providing prompt resolutions
- Communicate with residents by phone and in person regarding ongoing issues
- Liaise with subcontractors and suppliers as required
- Monitor productivity, quality, and H&S compliance on jobs
- Use internal systems to manage and update job progress
Requirements:
- Previous experience as a Repairs or Maintenance Supervisor
- Strong knowledge of reactive repairs and social housing environments
- Excellent communication and organisational skills
- Confident using phones and IT systems in a busy office setting
- Ability to manage operatives and resolve on-site issues quickly
- Full UK driving licence (van and fuel card provided)
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Repairs Supervisor - Reactive Maintenance employer: Regen Solutions
Contact Detail:
Regen Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Supervisor - Reactive Maintenance
✨Tip Number 1
Familiarise yourself with the specific challenges and regulations of social housing in Brent. Understanding local issues can help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with professionals in the reactive maintenance field. Attend local industry events or join relevant online forums to connect with others who might provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your previous supervisory experiences in detail. Be ready to share specific examples of how you've managed teams, resolved tenant complaints, and ensured quality in repairs, as these are key aspects of the role.
✨Tip Number 4
Showcase your IT skills by being familiar with common management software used in maintenance operations. If you know any specific systems mentioned in the job description, mention your experience with them to highlight your readiness for the role.
We think you need these skills to ace Repairs Supervisor - Reactive Maintenance
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in repairs and maintenance supervision. Emphasise your knowledge of reactive repairs and social housing environments, as well as any previous roles that involved managing teams.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Discuss your hands-on supervisory experience, your ability to handle tenant enquiries, and how you ensure high levels of customer satisfaction.
Showcase Communication Skills: Since excellent communication is crucial for this role, provide examples in your application of how you've effectively communicated with tenants, operatives, and subcontractors in past positions.
Highlight IT Proficiency: Mention your confidence in using IT systems, especially if you have experience with job management software. This will demonstrate your ability to manage and update job progress efficiently.
How to prepare for a job interview at Regen Solutions
✨Showcase Your Supervisory Experience
Make sure to highlight your previous experience as a Repairs or Maintenance Supervisor. Discuss specific examples where you successfully managed a team, resolved issues, and ensured high-quality work in reactive repairs.
✨Demonstrate Communication Skills
Since the role involves liaising with tenants and subcontractors, be prepared to discuss how you handle tenant enquiries and complaints. Share examples of how you've effectively communicated with residents and resolved their concerns.
✨Familiarise Yourself with Reactive Repairs
Brush up on your knowledge of reactive repairs and social housing environments. Be ready to discuss common issues faced in these settings and how you would approach them, showcasing your problem-solving skills.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to manage operatives and resolve on-site issues quickly. Think of past experiences where you had to make quick decisions and how those decisions impacted the outcome of a project.
