At a Glance
- Tasks: Join our team to serve customers, prepare food, and maintain a clean environment.
- Company: McDonald's is a globally recognised brand committed to values like inclusion and community.
- Benefits: Enjoy holiday pay, meal allowances, employee discounts, and more perks!
- Why this job: Be part of a dynamic team delivering great customer experiences in a fun atmosphere.
- Qualifications: No prior experience needed; just bring your enthusiasm and teamwork spirit!
- Other info: This role requires working overnight shifts in a fast-paced environment.
Social network you want to login/join with:
Crew Member (Night; Overnight Shift), London
col-narrow-left
Client:
Location:
London, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
col-narrow-right
Job Reference:
421fb7c6a943
Job Views:
6
Posted:
29.06.2025
Expiry Date:
13.08.2025
col-wide
Job Description:
Overview
McDonald\’s are one of the most recognised brands in the world, and the backbone of our brand is commitment to a set of core values: Serve, Inclusion, Integrity, Community and Family. We live by our values every day and are committed to fostering a safe, respectful and inclusive workplace, providing quality jobs, and making opportunity open to all.
Join us and you\’ll become part of a team, that works together to provide the best customer experience. If you\’ve visited one of our restaurants before, you’ve probably got some idea of what\’s involved in working here. But you might not realise the variety and scope of the role. We want every McDonald\’s customer to have a brilliant experience, every time they visit. That means hot food in a clean and friendly restaurant. As a Crew Member, you\’ll make it happen, whether you\’re preparing food, serving on the till or being out in the dining areas looking after our customers\’ needs. You will consistently deliver the highest standards of quality, service and cleanliness in the restaurant. Provide friendly, fast and accurate service. Complete tasks and activities in line with training, company guidelines and management direction. Follow all workplace safety, security and food hygiene procedures. Treat all customers and colleagues with courtesy and respect working as a supportive team member.
Friendly, welcoming, courteous and helpful behaviour will come naturally to you and you’ll work well as part of a team. Effective communication skills such as attentive listening, face-to-face verbal communication and eye contact are a must. The ability to maintain high energy levels whilst working both efficiently and productively is essential.
Quite simply, you\’ll be working in our fast-moving, high-energy environment and we’re looking for a genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued.
Benefits package includes Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands and much more….
#J-18808-Ljbffr
Crew Member (Night; Overnight Shift) employer: McDonald's
Contact Detail:
McDonald's Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Crew Member (Night; Overnight Shift)
✨Tip Number 1
Familiarise yourself with McDonald's core values: Serve, Inclusion, Integrity, Community, and Family. Demonstrating an understanding of these values during your interactions can set you apart as a candidate who truly aligns with the brand.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Whether it's in previous jobs or volunteer work, highlight moments where you thrived under pressure and maintained high energy levels.
✨Tip Number 3
Practice your communication skills before the interview. Being able to engage in friendly, face-to-face conversations is crucial for this role, so consider role-playing with a friend to enhance your verbal communication and listening skills.
✨Tip Number 4
Research common customer service scenarios that might occur in a restaurant setting. Being prepared to discuss how you would handle specific situations can demonstrate your proactive approach and readiness for the role.
We think you need these skills to ace Crew Member (Night; Overnight Shift)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Crew Member at McDonald's. Familiarise yourself with their core values and how they relate to customer service.
Tailor Your CV: Highlight relevant experience in your CV that showcases your ability to work in a fast-paced environment. Emphasise any previous roles in customer service or teamwork, as these are crucial for this position.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific examples of how you embody the values of Serve, Inclusion, Integrity, Community, and Family.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.
How to prepare for a job interview at McDonald's
✨Show Your Enthusiasm
McDonald's values a friendly and energetic atmosphere, so make sure to express your enthusiasm for the role. A genuine smile and positive attitude can go a long way in making a great first impression.
✨Demonstrate Teamwork Skills
As a Crew Member, you'll be part of a team. Be prepared to discuss your previous experiences working in teams, highlighting how you contributed to group success and supported your colleagues.
✨Emphasise Customer Service Experience
Customer service is at the heart of McDonald's operations. Share specific examples of how you've provided excellent service in the past, focusing on your ability to connect with customers and meet their needs.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various situations, such as dealing with difficult customers or managing busy periods. Think through your responses in advance to demonstrate your problem-solving skills and ability to stay calm under pressure.