Security Control Room Operator
Security Control Room Operator

Security Control Room Operator

Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor security systems and support the team in incident management.
  • Company: Join abrdn, a trusted investment firm focused on empowering clients worldwide.
  • Benefits: Enjoy a 16% pension contribution, private healthcare, and flexible perks like gym discounts.
  • Why this job: Be part of a dynamic team ensuring safety while developing your skills in a supportive environment.
  • Qualifications: Proven security experience, strong decision-making skills, and proficiency in Microsoft Office required.
  • Other info: Embrace a blended working approach with an inclusive culture that values diversity.

The predicted salary is between 30000 - 42000 £ per year.

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Security Control Room Operator, Edinburgh

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Client:

abrdn plc

Location:

Edinburgh, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

ecaa7eaa7cb9

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

Security Control Room OperatorJob Description

At abrdn, our purpose is to enable our clients to be better investors.

Clients worldwide trust us to find future-fit investment opportunities to deliver the oues they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

About the department

As part of the Security and Resilience Control Centre (SaRCC) at abrdn, we provide a coordinated technical security capability, oversee global operations and travellers, and handle customer concerns. Our dedicated team of Controller, Operator, and Specialist ensures the safety of the abrdn estate through the use of Coordinated Technical Security Systems.

About the role

As a Security Control Room Operator, you will support and direct Security Officer personnel, promote effectivemunication and collaboration, and maintain technical security and building management systems within the SaRCC. Your responsibilities include supporting the training and development of staff, reporting inappropriate conduct, and ensuring adherence to operational processes and procedures. You will play a key role in incident management, prioritising alarms and phone calls, and ensuring a swift and effective response to maintain building security and staff safety.

About the candidate requirements

The successful candidate will bring proven security experience and will be able to demonstrate:

  • Knowledge of Incident Management processes, CCTV, and Intruder Detection Systems.
  • Strong decision-making skills under pressure and the ability to prioritise tasks.
  • Proficiency in Microsoft Word, Excel, and Email.
  • Excellent interpersonal skills, particularly in telephone and writtenmunications.
  • Great teammate who is dependable, accountable, and keeps a cool head during challenging situations.
  • Self-motivated with corporate security sector experience.
  • We are proud to be a Disability Confidentmitted employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us bypleting the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.

    Our benefits

    There\’s more to working life thaning home with a good salary. We have an environment where you can learn, get involved and be supported.

    When you join us, your reward will be one of the best around. This includes a 16% employer pension contribution, private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

    Our business

    Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas – our vectors of growth – focused on our clients\’ changing needs. You can find out more about what we do here.

    An inclusive way of working

    Whatever way you like to work, if you have the talent andmitment to join our team, we\’d like to hear from you.

    At abrdn we\’ve adopted a \’blended working\’ approach. This approachbines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business.

    An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know and we\’ll be happy to help.

    We\’remitted to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and wees enquiries from everyone.

    If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist. Job ID R0072353

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    Security Control Room Operator employer: abrdn plc

    At abrdn, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in the heart of Edinburgh. As a Security Control Room Operator, you will benefit from a comprehensive benefits package, including a generous pension contribution and private healthcare, while also having access to professional development opportunities that foster your growth within the security sector. Our blended working approach ensures flexibility, allowing you to balance collaboration with remote work, all while contributing to our mission of enabling clients to be better investors.
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    Contact Detail:

    abrdn plc Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Security Control Room Operator

    ✨Tip Number 1

    Familiarise yourself with the latest security technologies and systems, especially CCTV and intruder detection systems. Being knowledgeable about these tools will not only boost your confidence but also demonstrate your commitment to the role during any discussions.

    ✨Tip Number 2

    Practice your decision-making skills under pressure. You might want to simulate scenarios where you have to prioritise tasks or respond to alarms quickly. This will help you feel more prepared for the fast-paced environment of a control room.

    ✨Tip Number 3

    Brush up on your communication skills, particularly over the phone. Since you'll be directing personnel and handling incidents, being clear and concise in your communication is crucial. Consider role-playing with a friend to enhance your verbal skills.

    ✨Tip Number 4

    Network with professionals in the security industry. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals when applying for the position.

    We think you need these skills to ace Security Control Room Operator

    Incident Management
    CCTV Operation
    Intruder Detection Systems
    Decision-Making Under Pressure
    Task Prioritisation
    Microsoft Word Proficiency
    Microsoft Excel Proficiency
    Email Communication Skills
    Interpersonal Skills
    Effective Communication
    Team Collaboration
    Self-Motivation
    Security Sector Experience
    Attention to Detail
    Problem-Solving Skills

    Some tips for your application 🫡

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Security Control Room Operator. Highlight key skills such as incident management, CCTV knowledge, and decision-making abilities in your application.

    Tailor Your CV: Customise your CV to reflect relevant experience in security roles. Emphasise your proficiency in technical security systems and any previous roles that required strong communication and teamwork skills.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for security and your understanding of the company's mission. Mention specific experiences that demonstrate your ability to handle pressure and prioritise tasks effectively.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial in a security role.

    How to prepare for a job interview at abrdn plc

    ✨Know Your Security Systems

    Familiarise yourself with the specific security systems mentioned in the job description, such as CCTV and Intruder Detection Systems. Being able to discuss these technologies confidently will demonstrate your relevant knowledge and experience.

    ✨Showcase Decision-Making Skills

    Prepare examples from your past experiences where you had to make quick decisions under pressure. Highlight how you prioritised tasks effectively, especially in incident management scenarios, as this is crucial for the role.

    ✨Communicate Clearly

    Since excellent interpersonal skills are essential, practice articulating your thoughts clearly and concisely. Be ready to showcase your telephone and written communication skills during the interview.

    ✨Emphasise Teamwork

    As a Security Control Room Operator, being a dependable teammate is key. Prepare to discuss instances where you collaborated with others to achieve a common goal, demonstrating your ability to work well within a team.

    Security Control Room Operator
    abrdn plc
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    • Security Control Room Operator

      Full-Time
      30000 - 42000 £ / year (est.)

      Application deadline: 2027-07-17

    • A

      abrdn plc

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