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- Tasks: Support healthcare professionals with medical inquiries and process safety data in a dynamic call centre.
- Company: Join IQVIA, a global leader in clinical research and healthcare intelligence.
- Benefits: Enjoy opportunities for development, a collaborative team environment, and a focus on diversity and inclusion.
- Why this job: Make a real impact on patient safety while growing your skills in a supportive culture.
- Qualifications: Must be a Pharmacist with fluency in English and German; excellent attention to detail required.
- Other info: This role is not available for UK visa sponsorship.
The predicted salary is between 36000 - 60000 £ per year.
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Medical Information and Adverse Event Intake Specialist with German and English language (m/w/d), Brighton and Hove
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Client:
IQVIA
Location:
Brighton and Hove, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a5df9f70608a
Job Views:
6
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Use your scientific and foreign language expertise to join the world’s leading comprehensive pharmaceutical safety services organization at on a fast-growing team performing medical information call center services. Apply your knowledge and expertise, including complex decision making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams.
RESPONSIBILITIES
Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.
Receive, triage, review and process Lifecycle safety operational data. Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.
Receive and document incoming telephone calls or emails from investigative sites or other sources reporting safety data.
Build a positive, collaborative team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff.
Establish and maintain effective team project service operations communications
Liaise with Project Manager by proactively identifying issues and proposing solutions
Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Must be a Pharmacist.
Excellent written and verbal skills in English (min. C1) and German language (min. C2 or native).
Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.
Excellent attention to detail and accuracy maintaining consistently high-quality standards.
Excellent organizational skills and time management skills.
Ability to establish and maintain effective working relationships with coworkers, managers and clients.
Ability to work effectively on multiple projects simultaneously, organize own workload and effectively manage competing priorities.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
Bachelor’s Degree in Pharmacy
Fluency in English (min. C1 level) and native level of German language.
This role is not available for UK visa sponsorship
IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes.
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Medical Information and Adverse Event Intake Specialist with German and English language (m/w/d) employer: IQVIA
Contact Detail:
IQVIA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Information and Adverse Event Intake Specialist with German and English language (m/w/d)
✨Tip Number 1
Familiarise yourself with the specific medical terminology and safety protocols relevant to the pharmaceutical industry. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Practice your communication skills in both English and German, as you'll need to provide support to healthcare professionals in both languages. Consider role-playing scenarios to enhance your confidence and fluency.
✨Tip Number 3
Network with current or former employees of IQVIA or similar companies on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Stay updated on the latest trends and regulations in the pharmaceutical industry. Being knowledgeable about current events can help you stand out in interviews and show that you're proactive about your professional development.
We think you need these skills to ace Medical Information and Adverse Event Intake Specialist with German and English language (m/w/d)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your pharmacy degree and relevant experience in medical information or adverse event reporting. Emphasise your language skills in both English and German, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for pharmaceutical safety services. Mention specific experiences where you've demonstrated attention to detail and effective communication, particularly in a multilingual environment.
Highlight Relevant Skills: In your application, clearly outline your organisational skills, ability to manage multiple projects, and any experience with data entry or quality control processes. These skills are essential for the role and should be front and centre.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. Given the importance of clear communication in this role, a polished application will reflect your attention to detail.
How to prepare for a job interview at IQVIA
✨Showcase Your Language Skills
Since the role requires fluency in both English and German, be prepared to demonstrate your language proficiency during the interview. You might be asked to answer questions or discuss scenarios in both languages, so practice switching between them smoothly.
✨Highlight Your Pharmacy Knowledge
As a Pharmacist, your scientific expertise is crucial. Be ready to discuss your educational background and any relevant experiences that showcase your understanding of medical terminology and safety protocols. This will help you stand out as a knowledgeable candidate.
✨Emphasise Attention to Detail
This position demands high accuracy and attention to detail. Prepare examples from your past work where you successfully managed complex data or ensured quality control. This will illustrate your ability to maintain high standards in your work.
✨Demonstrate Team Collaboration Skills
The role involves working closely with a team, so be ready to share experiences where you contributed to a positive team environment. Discuss how you’ve mentored others or resolved conflicts, as this shows your ability to foster collaboration and support your colleagues.
