Sales Support Executive
Sales Support Executive

Sales Support Executive

Sunbury-on-Thames Full-Time 28800 - 43200 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the sales team with admin tasks, customer communication, and tender management.
  • Company: Join Orona, a leading European company in lift and escalator technology.
  • Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
  • Why this job: Be part of a global team making a real impact in the mobility industry.
  • Qualifications: Previous experience in sales support or administration is preferred; strong communication skills are essential.
  • Other info: This role requires a proactive attitude and a willingness to learn.

The predicted salary is between 28800 - 43200 Β£ per year.

Job description

Sales Support Executive

ORONA’s activities are focused on the design, manufacture, installation, maintenance, and modernisation of lifts, escalators, moving ramps and walkways. Operating in 100 countries , we have 330,000 lifts worldwide using our technology. With 2 manufacturing plants Orona is Number 1 in Europe in terms of complete lift production capacity.

Summary

We are seeking a detail-oriented and proactive individual to assist our national sales team in proactively contacting potential and existing customers, preparing tender paperwork, administrative support, and providing outstanding customer service. In this role, you will play a key part in ensuring seamless sales operations by handling administrative tasks, coordinating with internal departments, and supporting the sales team with documentation and client communication.

Key Responsibilities:

  • To identify and target new business opportunities
  • To actively engage with new potential customers, establish early relationships developing market opportunities to tender stage.
  • To provide administrative support to the existing business sales team
  • Assist the sales team with tender management, including drafting, reviewing, PQQs and tracking supplier forms
  • Provide support in preparing sales reports, presentations, and proposals.
  • Maintain and update CRM systems with sales data, customer interactions, and contract details.
  • Process orders onto our internal system, ensuring accuracy in pricing, terms, and customer details.
  • Respond to customer inquiries and coordinate with the appropriate teams for resolution.
  • Assist in coordinating logistics for sales meetings, demos, and client visits.
  • Identify process improvements to enhance the efficiency of sales operations.
  • Key Requirements:

  • Previous experience in sales, sales support, contract administration, or a similar role.
  • Excellent verbal and written communication skills
  • Strong attention to detail and organizational skills.
  • Proficiency Microsoft Office Suite.
  • Ability to multitask and prioritise tasks in a fast-paced environment.
  • Prepared to challenge, willingness to learn, using initiative
  • A team player
  • Benefits include:

  • Competitive salary
  • Company vehicle
  • 25 days holiday + bank holidays
  • GP24 service- unlimited access with qualified GP\’s 24 hours all year round
  • Orona Rewards scheme giving discounts with over 800 retailors
  • Access to Eye Test vouchers
  • Excellent opportunities for overtime
  • Awards given for long term company service
  • Competitive company sick pay scheme
  • Access to company recruitment referral scheme
  • Life assurance
  • If you meet the above requirements, please click apply.

    Requirements

  • Experience: Previous experience in sales, sales support, contract administration, or a similar role
  • Skills:
  • Excellent verbal and written communication skills
  • Strong attention to detail and organizational skills.
  • Proficiency Microsoft Office Suite.
  • Ability to multitask and prioritise tasks in a fast-paced environment.
  • Prepared to challenge, willingness to learn, using initiative
  • A team player
  • Sales Support Executive employer: Orona

    Orona is an exceptional employer located in Sunbury-on-Thames, offering a dynamic work environment that fosters collaboration and innovation. With a strong focus on employee development, we provide ample opportunities for growth and advancement within the company, alongside a supportive culture that values teamwork and customer satisfaction. Join us to be part of a leading European company in the lift industry, where your contributions will directly impact our success and the satisfaction of our clients.
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    Contact Detail:

    Orona Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Sales Support Executive

    ✨Tip Number 1

    Familiarise yourself with Orona's products and services. Understanding the specifics of lifts, escalators, and other technologies they offer will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.

    ✨Tip Number 2

    Network within the industry by attending relevant events or joining online forums. Building connections with professionals in sales support or related fields can provide valuable insights and potentially lead to referrals for the position.

    ✨Tip Number 3

    Brush up on your CRM software skills, as maintaining and updating these systems is a key responsibility. Being proficient in popular CRM tools will not only make you more efficient but also show your readiness to contribute from day one.

    ✨Tip Number 4

    Prepare to discuss your previous experiences in sales support or contract administration. Be ready to share specific examples of how you've successfully managed administrative tasks or improved processes in past roles, as this will highlight your suitability for the job.

    We think you need these skills to ace Sales Support Executive

    Excellent Verbal and Written Communication Skills
    Strong Attention to Detail
    Organisational Skills
    Multitasking Ability
    Prioritisation Skills
    Proactive Approach
    Initiative
    Customer Service Skills
    Experience with CRM Systems
    Tender Management
    Administrative Support
    Sales Reporting
    Presentation Skills
    Problem-Solving Skills

    Some tips for your application 🫑

    Tailor Your CV: Make sure your CV highlights relevant experience in sales support or contract administration. Use keywords from the job description to demonstrate that you meet the requirements.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your attention to detail and proactive approach. Mention specific examples of how you've successfully supported sales teams in the past.

    Highlight Communication Skills: Since excellent verbal and written communication skills are crucial for this role, provide examples in your application that demonstrate your ability to communicate effectively with customers and internal teams.

    Showcase Organisational Skills: Emphasise your organisational skills by detailing how you manage multiple tasks and prioritise effectively in a fast-paced environment. This will show that you're well-suited for the demands of the role.

    How to prepare for a job interview at Orona

    ✨Research the Company

    Before your interview, take some time to learn about Orona and its operations. Understand their products, services, and market position. This knowledge will help you tailor your responses and show genuine interest in the role.

    ✨Highlight Relevant Experience

    Be prepared to discuss your previous experience in sales support or similar roles. Use specific examples to demonstrate how your skills align with the responsibilities outlined in the job description, such as managing tender paperwork or maintaining CRM systems.

    ✨Showcase Communication Skills

    Since excellent verbal and written communication skills are crucial for this role, practice articulating your thoughts clearly. You might be asked to explain complex ideas or respond to customer inquiries, so being concise and confident is key.

    ✨Demonstrate Problem-Solving Abilities

    Prepare to discuss how you've identified process improvements in past roles. Think of examples where you took the initiative to enhance efficiency or resolve issues, as this aligns with the expectations for supporting the sales team effectively.

    Sales Support Executive
    Orona
    Location: Sunbury-on-Thames
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    • Sales Support Executive

      Sunbury-on-Thames
      Full-Time
      28800 - 43200 Β£ / year (est.)
    • O

      Orona

      50-100
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