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- Tasks: Support store operations and deliver exceptional customer service while driving sales.
- Company: Join Majestic Wine, the UK's largest specialist wine retailer with exciting growth plans.
- Benefits: Enjoy competitive pay, staff discounts, career development, and access to exclusive wine tasting events.
- Why this job: Be part of a dynamic team in a fun retail environment focused on customer experience and wine knowledge.
- Qualifications: Must have a full UK driving licence and a passion for learning about wine.
- Other info: This is a fixed-term role requiring weekend and evening availability.
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Retail Sales Assistant/Driver – Chippenham (12 hours – Fixed Term), Chippenham
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Client:
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
63a2849d1261
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Fancy joining the UK’s number one Wine Specialist?
Majestic Wine Chippenham is looking for a dynamic, ambitious, and driven individual eager to grow within a company revolutionizing retail!
Who are we?
Majestic is the UK’s largest specialist wine retailer, operating numerous stores nationwide. Founded in [year], the company was recently privatized following Fortress Investment Group\’s acquisition and has undergone significant transformation, including record market share growth, a new website, and six new stores, with plans for expansion over the next five years. Our range includes over 1,000 wines, spirits, and beers, available online and in-store. Our team of over 1,000 WSET-trained colleagues provides knowledgeable, passionate, and friendly customer service.
The Role
As a Sales Assistant, you’ll support your store team by driving sales and managing daily store operations. You’ll deliver exceptional customer service to optimize KPI performance.
Key Responsibilities
Our customers are central to everything we do. In this role, you’ll be an ambassador for your store, supporting the team to deliver an outstanding shopping experience.
We are looking for individuals who:
- Drive store performance by maximizing sales opportunities and supporting targets through KPI focus
- Deliver market-leading customer service to foster loyalty and repeat business
- Offer personalized VIP concierge service, keeping customers informed about products and tastings
- Share your passion for products through in-depth knowledge and storytelling
- Own your wine knowledge, supporting your WSET qualification and confidence in selling
- Maintain the store’s appearance and organization internally and externally
- Participate in operational tasks like delivering wine, stock merchandising, and customer outreach
- Identify and suggest improvements to store operations
- Ensure compliance with internal policies and safety regulations
- Support and mentor junior team members, embodying Majestic’s Ways of Working
- As a key holder, manage store opening and closing procedures confidently
Knowledge & Skills Required
- Excellent time management, delegation, and problem-solving skills
- Ability to deliver exceptional customer experience
- Self-motivated with the ability to work independently and within a team
- Positive attitude and problem-solving mindset
- Adaptability and resilience
- Strong communication skills
- Wine knowledge is beneficial; passion to learn more is essential for passing Level 2 WSET
- Full UK/EU/EEA driving license for at least 12 months with no more than 6 penalty points
What is in it for you:
- Competitive salary & performance bonus
- Up to 20% staff discount
- Career development and internal promotion opportunities
- Travel incentives to explore vineyards
- Company pension plan
- Life assurance (2x salary)
- Uniform provided
- 29 days holiday including public/bank holidays
- Invitations to wine tasting events
- Access to Retail Trust benefits
- Company maternity, paternity, and adoption leave after 26 weeks
- Long service rewards
- Comprehensive training and ongoing support
Job Specifics:
- Contract: Fixed term until end of September
- Availability to work weekends and evenings
- Driving is essential; candidates must hold a full UK manual driver’s license for at least 12 months
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Retail Sales Assistant/Driver - Chippenham (12 hours - Fixed Term) employer: Majestic
Contact Detail:
Majestic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant/Driver - Chippenham (12 hours - Fixed Term)
✨Tip Number 1
Familiarise yourself with Majestic Wine's product range and their unique selling points. Being knowledgeable about their wines, spirits, and beers will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've provided exceptional service in previous roles. Highlighting your ability to create a memorable shopping experience will resonate well with the hiring team.
✨Tip Number 3
Showcase your adaptability and problem-solving skills by discussing situations where you've successfully navigated challenges in a retail environment. This will illustrate your readiness to handle the dynamic nature of the role.
✨Tip Number 4
If you have a passion for wine, consider mentioning any relevant experiences, such as attending tastings or studying wine. This enthusiasm can set you apart from other candidates and align with Majestic's focus on wine knowledge.
We think you need these skills to ace Retail Sales Assistant/Driver - Chippenham (12 hours - Fixed Term)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Retail Sales Assistant/Driver position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Customer Service Skills: Since delivering exceptional customer service is crucial for this role, provide specific examples in your application that demonstrate your ability to engage with customers and enhance their shopping experience.
Highlight Relevant Experience: If you have previous experience in retail or sales, make sure to detail it in your CV. Mention any achievements related to sales performance or customer satisfaction that can set you apart from other candidates.
Express Your Passion for Wine: Given that Majestic Wine is a specialist retailer, express your enthusiasm for wine and willingness to learn more about it. Mention any relevant knowledge or experiences that showcase your interest in the product range.
How to prepare for a job interview at Majestic
✨Show Your Passion for Wine
Since this role is with the UK's number one wine specialist, it's crucial to demonstrate your enthusiasm for wine. Be prepared to discuss your favourite wines, any tastings you've attended, and how you can share that passion with customers.
✨Highlight Customer Service Skills
Exceptional customer service is at the heart of this role. Prepare examples from your past experiences where you went above and beyond for a customer, showcasing your ability to foster loyalty and repeat business.
✨Demonstrate Teamwork and Leadership
As a Sales Assistant, you'll be supporting and mentoring junior team members. Share instances where you've successfully worked in a team or taken on leadership roles, even if informal, to show your capability in this area.
✨Prepare for Operational Questions
Be ready to discuss how you would handle daily store operations, including stock management and compliance with safety regulations. Think about how you can contribute to improving store operations and share those ideas during the interview.
