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- Tasks: Lead a team, ensure smooth store operations, and deliver exceptional customer service.
- Company: Join Heron Foods, a growing company with over 340 stores across the UK.
- Benefits: Enjoy 10% discounts, career development programs, and 24/7 wellbeing support.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in retail management and strong leadership skills are essential.
- Other info: Diversity is valued; apply early as positions may close quickly!
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Duty Manager (Part Time – 27 hours contract), Wirral
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Client:
Location:
Wirral, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a1c105ade8e5
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
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Job Description:
Discover Your Next Opportunity: Duty Manager at Heron Foods
Location: Leasowe, Wirral, CH46 2QE
Salary: £12.50 per hour
Hours: 27hours per week
Why Heron Foods?
Join a thriving company with over 340 stores and counting! As a Duty Manager, you’ll be at the heart of our operations, leading the team and ensuring everything runs smoothly. At Heron Foods, every day is an opportunity to make a difference in a fast-paced, rewarding environment.
Enjoy a range of perks, including:
- Discounts: 10% off at both Heron Foods and B&M stores.
- Personal Growth: Access to career development programs like ‘Future Flyers.’
- Wellbeing Support: 24/7 GP access for you and your family, and free confidential support.
- Recognition & More: From long-service rewards to exclusive discounts and a host of extras.
What You\’ll Do:
As a Duty Manager, you’ll take on a key leadership role to ensure the store operates seamlessly. Your responsibilities will include:
- Leading and motivating the team to deliver exceptional results.
- Ensuring high standards of customer service and resolving queries effectively.
- Maintaining a clean, well-presented, and fully stocked store.
- Driving sales and profitability by managing performance and efficiency.
- Being a keyholder and taking responsibility for the store in the absence of the Store Manager (including store openings and closes).
Fast-Paced and Rewarding:
Every shift will be dynamic and purposeful, whether you’re inspiring the team or rolling up your sleeves to get the job done. You’ll thrive in a lively environment where your leadership makes a real impact.
What We’re Looking For:
We’re seeking individuals who bring:
- Proven success as a Retail Supervisor, Duty Manager, Assistant Manager, Team Manager, or Shift Manager in a fast-paced retail setting.
- Strong leadership skills with the ability to motivate and inspire a team.
- Exceptional organisational abilities and a passion for customer service.
- A proactive, energetic approach to managing a dynamic retail environment.
Apply Today:
Don’t wait—apply early, as this opportunity may close sooner than expected!
At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.
Take the next step in your career and join a team where your leadership truly matters. Apply now!
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Duty Manager (Part Time - 27 hours contract) employer: Heron Food
Contact Detail:
Heron Food Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager (Part Time - 27 hours contract)
✨Tip Number 1
Familiarise yourself with Heron Foods' values and mission. Understanding their commitment to customer service and team leadership will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your previous experience in fast-paced retail environments. Be ready to share specific examples of how you've successfully led a team or improved store performance, as this will resonate well with the hiring managers.
✨Tip Number 3
Prepare to discuss your leadership style and how you motivate teams. Think of instances where you've inspired others or resolved conflicts, as these stories can showcase your suitability for the Duty Manager role.
✨Tip Number 4
Research common challenges faced by Duty Managers in retail. Being able to discuss potential solutions or strategies during your interview will demonstrate your proactive mindset and readiness for the role.
We think you need these skills to ace Duty Manager (Part Time - 27 hours contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or supervisory roles. Emphasise your leadership skills and any achievements that demonstrate your ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proactive approach to managing a retail environment. Mention specific examples of how you've successfully led teams in the past.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as organisational abilities and customer service excellence. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heron Food
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or motivated staff to achieve targets.
✨Understand the Company Culture
Research Heron Foods and understand their values and mission. Be ready to discuss how your personal values align with theirs and how you can contribute to their thriving environment.
✨Prepare for Customer Service Scenarios
Expect questions about handling customer complaints or ensuring high standards of service. Think of specific instances where you provided excellent customer service and be prepared to share those stories.
✨Demonstrate Your Organisational Skills
The role requires exceptional organisational abilities. Be ready to discuss how you manage tasks, prioritise responsibilities, and maintain a well-presented store, especially in a fast-paced setting.
