Product Manager - Seamless Travel

Job Description

Carnival UK is seeking a Senior Product Manager to lead a portfolio of technology products—driving innovation and operational excellence across our guest and colleague experiences. You’ll own end‑to‑end outcomes across multiple products (e.g., Seamless Travel, Finance Systems, Hotel Management System), shaping strategy, aligning delivery, and ensuring every iteration delivers measurable value for the business and our guests.

Key Responsibilities

• Multi‑Product Ownership: Oversee several products simultaneously, managing roadmaps, interdependencies and clear value‑based priorities (revenue, compliance, user experience including guest, crew and shoreside colleagues).
• Strategy to Delivery Bridge: Align business objectives with delivery teams; translate strategy into pragmatic, outcome‑focused plans to drive the e2e product lifecycles.
• Value & KPIs: Define and track KPIs that evidence impact and return on investment (e.g., time saved, revenue uplift) and continuously refine based on insights.
• Stakeholder Updates: Present succinct, high‑impact updates to senior stakeholders (e.g., VPs), enabling fast, informed decisions.
• Collaboration: Work with multiple business and partners including commercial, operations, privacy, legal and technology teams to ensure products integrate cleanly and deliver tangible benefits.
• Team Structure: Lead through influence with Product Owners reporting to you, and report into a Director for alignment and support.

Positioned within our internal structure from CUK15 (entry level) to CUK1 (Brand President), this role is classified as a CUK06, offered as a full‑time position, on a permanent basis. We offer hybrid work including up to two days from home.

What We’re Looking For

• Proven experience as a Product Manager (beyond a pure Product Owner remit)
• Strong product management craft (roadmapping, prioritisation, product discovery/delivery), with confidence presenting to senior leaders.
• Familiarity with operational/financial reporting systems and digital/CRM integrations (digital backgrounds are welcome with strong product experience).
• Comfortable adapting as products move from build to BAU.

About You: A Catalyst for Change

You bring fresh ideas, a customer centric mindset, and the resilience to navigate a dynamic environment. You’re collaborative, commercially astute and able to influence and engage senior stakeholders while keeping teams focused on outcomes.

Why Join Us?

Working with us is about more than a job. It\’s about creating unforgettable holiday happiness for our guests and a fulfilling career for you. Our benefits package reflects our commitment to your wellbeing:

• Hybrid working arrangements.
• Regular office events and charity fundraisers.
• Extensive learning and development opportunities.
• Annual bonus.
• Minimum 25 days leave, bank holiday allowance, and holiday trading scheme.
• Employee‑led networks and wellbeing programs.
• Recognition scheme with prizes and awards.
• Employee discounted cruising plus friends and family offers.
• Contributory pension scheme.
• Private medical and dental insurance.
• Life assurance.
• Parental and adoption leave.
• Employee shares plan.
• Electric car and cycle to work schemes.
• Onsite restaurant with healthy meal options.
• Discounted retail and leisure via discounts portal.

Ready to Lead?

If guiding a technology team to new heights excites you, we\’re eager to hear from you. Apply now to start your journey with us, where your performance‑led leadership will make a difference in our shared success.

About Us

Holidays are one of life’s greatest pleasures. Having the chance to relax, escape and explore is a magical thing. And there is no better holiday than a cruise.

No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. Collectively they have been delivering unbridled joy, boundless adventure and lifelong memories to millions of people for over 350 years.

And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.

Our diverse yet tight knit teams share high standards, heartfelt values and passion for our purpose. Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.

It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.