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For Companies At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: Join KFC, a global brand known for its delicious chicken and vibrant culture.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Be part of a fun, energetic team that values originality and personal growth.
- Qualifications: No specific experience required; just bring your passion and leadership skills.
- Other info: KFC celebrates diversity and supports neurodiverse applicants.
The predicted salary is between 24000 - 36000 £ per year.
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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:
- Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
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Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your leadership skills during the interview by sharing specific examples of how you've successfully led a team in the past. Highlight any experiences where you empowered others and created a positive work environment.
✨Tip Number 2
Familiarise yourself with KFC's values and culture. During your conversation, mention how your personal values align with theirs, especially around teamwork and customer service, to demonstrate that you're a good fit for their team.
✨Tip Number 3
Prepare to discuss how you handle challenges and feedback. KFC values continuous learning, so be ready to share instances where you've taken constructive criticism and used it to improve your performance or that of your team.
✨Tip Number 4
Research common operational challenges in the fast-food industry and think about how you would address them as a Team Leader. This will show your proactive approach and readiness to tackle the responsibilities of the role.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in managing teams, as well as your ability to provide exceptional customer service.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job description. Emphasise any previous roles where you led a team or managed operations, and include specific examples of how you improved team performance or customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at KFC and how your values align with theirs. Use this opportunity to demonstrate your personality and originality, which are key traits they value.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in a leadership role.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and empower others. Share examples from your past experiences where you successfully motivated a team or resolved conflicts, showcasing your leadership style.
✨Emphasise Customer Service
KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any specific instances where you went above and beyond to ensure customer satisfaction.
✨Be Original and Authentic
KFC encourages originality, so don't be afraid to let your personality shine through during the interview. Share your unique experiences and perspectives that make you a great fit for their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle day-to-day operations. Think about how you would manage challenges like staffing issues or customer complaints, and be ready to articulate your thought process.
