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- Tasks: Manage customer orders, stock allocations, and ensure timely delivery for retailers.
- Company: Join SC Johnson, a family-owned company with over 130 years of iconic brands.
- Benefits: Enjoy flexible hours, 33 days leave, profit sharing, and a free onsite gym.
- Why this job: Be part of a diverse team making a positive impact in supply chain management.
- Qualifications: Fluent in English and German; supply chain experience is a plus.
- Other info: No international relocation offered; must be eligible to work in the application country.
The predicted salary is between 28800 - 43200 £ per year.
Customer Supply Chain Analyst – German Speaker
SC JOHNSON IS A FIFTH-GENERATION FAMILY COMPANY BUILT ON THE SPIRIT OF OUR PEOPLE. We have been leading with purpose for over 130 years, building iconic brands that win the hearts and minds of consumers – such as Raid, Glade, Ziploc and more, in virtually every country around the world. Together, we are creating a better future – for the planet, for future generations and for every SCJ team member. Join our winning team of Wave Makers and Go Getters and help us write the next chapter in the SCJ story.
Customer Supply Chain Analyst – German Speaker
About the role
As part of the EMEA SSC, you\’ll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you\’re responsible for. As well as this you\’ll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey.
We are open on experience but German language is essential so if you want to start your supply chain journey we would be interested in talking to you.
About the Team/Department
The Customer Supply Chain function is made up of 6 multilingual teams who support our commercial businesses across the EMEA region with making sure our products are delivered on time in full to our customers (retailers)
Responsibilities
- To leverage communication and influencing skills in relation to order management, to maximize the customer case fill (and on time delivery if appropriate) in line with departmental and customer targets;
- To maximise collaborative ways of working with trade customers through analysis; to communicate recommendations to benefit the business and to build strong collaborative relationships with our partners in the local business to drive commercial and supply chain initiatives;
- To professionally manage stock allocations in line with local sales & supply chain teams’ expectations in low or out of stock situations;
- To ensure the effective management of new product listings and delists into customers through liaison with the local sales & logistics service providers;
- Supported by promotional grids, to work closely with local sales teams and customers to ensure the professional management of customer promotions/other trade event.
Experience you’ll bring:
- Fluent in English and German both written and verbal
- Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
- Previous experience in customer services and order management experience (desirable)
Behaviors you’ll need:
- Excellent attention to detail with intermediate level Word, Excel and Outlook and strong numerical skills
- Ability to establish collaborative and trusting business relationships, through professional, proactive interactions
- Very good team player
- Mindset to seek continuous improvement
What’s in it for you?
- Competitive pay & benefits incl Profit Share
- Flexible starting and finishing times + 4.5 day working week
- 33 days annual leave including public holidays due to supporting European countries
- Pension, Life cover & Health Insurance
- Shuttle bus service from local train stations, EV Charging Points, Cycle to work scheme
- Free onsite Gym with free classes
You need to be legally eligible to work in country of application. We do not offer international relocation for this role
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Inclusion & Diversity
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age, and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive, and supportive work environment where all people can thrive.
We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion .
Click here to share your information with SCJ\’s Recruiters.
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Customer Supply Chain Analyst - German Speaker employer: SC Johnson
Contact Detail:
SC Johnson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Supply Chain Analyst - German Speaker
✨Tip Number 1
Brush up on your German language skills, especially in a business context. Since fluency in German is essential for this role, practice speaking and writing in German to ensure you can communicate effectively with customers and colleagues.
✨Tip Number 2
Familiarise yourself with supply chain concepts and terminology. Understanding the end-to-end supply chain process will not only help you in interviews but also demonstrate your commitment to the role and your ability to contribute from day one.
✨Tip Number 3
Network with professionals in the supply chain field, particularly those who work in customer service roles. Engaging with others in the industry can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 4
Prepare to discuss your experience with order management and customer service. Think of specific examples where you've successfully managed customer relationships or resolved issues, as these will be key talking points during your interview.
We think you need these skills to ace Customer Supply Chain Analyst - German Speaker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customer Supply Chain Analyst. Familiarise yourself with supply chain processes and how they relate to customer service.
Highlight Language Skills: Since fluency in German is essential, ensure that your application clearly showcases your language proficiency. Mention any relevant experiences where you used German in a professional context.
Tailor Your CV: Customise your CV to reflect your experience in supply chain management and customer service. Use specific examples that demonstrate your attention to detail and ability to work collaboratively.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you want to be part of SC Johnson and how you can contribute to their mission.
How to prepare for a job interview at SC Johnson
✨Brush Up on Your German
Since fluency in German is essential for this role, make sure to practice your language skills before the interview. Be prepared to answer questions in German and demonstrate your ability to communicate effectively in both languages.
✨Understand Supply Chain Basics
Even if you don't have extensive experience, having a solid understanding of supply chain concepts will help you stand out. Familiarise yourself with key terms and processes related to order management and stock allocation.
✨Showcase Your Attention to Detail
This role requires excellent attention to detail, so be ready to provide examples from your past experiences where your meticulousness made a difference. Highlight any relevant projects or tasks that required precision.
✨Demonstrate Collaborative Skills
The ability to build strong relationships is crucial in this position. Prepare to discuss how you've successfully worked in teams or collaborated with others in previous roles, especially in customer service or supply chain contexts.
