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- Tasks: Support the Digital Forensic team with data management, IT assistance, and asset tracking.
- Company: Join SYTECH, a leader in digital forensic services dedicated to justice and data integrity.
- Benefits: Enjoy 28 days holiday, flexible working, online GP access, and a casual dress code.
- Why this job: Be part of a vibrant team, enhance your skills, and contribute to impactful forensic investigations.
- Qualifications: Strong communication skills and an interest in IT are essential; driving licence is a plus.
- Other info: Internal training provided; inclusive environment welcoming diverse applicants.
The predicted salary is between 18400 - 25200 £ per year.
SYTECH Stoke-On-Trent, England, United Kingdom
SYTECH Stoke-On-Trent, England, United Kingdom
3 weeks ago Be among the first 25 applicants
Join the vibrant team at SYTECH – we are looking for a Laboratory Support Technician!
SYTECH is a leading provider of digital forensic services, committed to delivering high-quality forensic analysis and expertise to our clients across various sectors. We strive to maintain excellence and innovation, supporting justice and data integrity.
The Laboratory Support Technician plays a pivotal role in ensuring the overall success and efficiency of the Digital Forensic team. This position is fundamental, as it involves executing essential supplementary tasks within the lab environment that directly contribute to the team\’s operational capacity. In this capacity, the Laboratory Support Technician will actively assist the team in adeptly managing their diverse caseloads, which encompasses a variety of responsibilities including, but not limited to, meticulous data handling, comprehensive asset management, and responsive IT assistance.
By providing this critical support, the technician not only enhances the workflow of the team but also helps maintain the highest standards of accuracy and reliability in the forensic investigations being conducted.
Requirements
Key Responsibilities for the role include:
- Data Archiving: Manage and organise data, including transferring, merging, sanitising, and recording, as well as quality checks and returning drives
- Asset Management: Label assets, update records, and maintain asset management logs
- Data Handling and Storage: Wipe and verify eligible storage devices to maintain data security and integrity
- IT and Technical Support: Re-build computer exhibits and provide essential IT support as needed
- Stock Monitoring: Track forensic consumables to ensure resources are always available
- Quality Compliance: Follow all QMS and ISO procedures, ensuring compliance with ISO27001 and ISO/IEC 17025:2017 standards
- Process Improvement: Stay commercially aware and suggest improvements to enhance operational efficiency
Internal training will be provided to facilitate your growth in this role, enabling you to become an expert in the field.
Qualifications and Experience:
- Strong verbal and written communication skills
- Sound academic background
- Interest in or experience with IT
- Full UK driving licence (desirable)
Benefits
What We Offer:
Annual Leave: 28 days of holiday, inclusive of bank holidays.
Birthday Leave: Enjoy an additional day off on your birthday.
Pension Plan: Secure your future with our retirement benefits.
???? Online GP Access: 24/7 access to online GP services for you and your family.
️ Life Assurance Benefit: £30,000 payout to your nominated beneficiary, plus concierge support for wills and funeral planning.
Company Sick Pay: Receive a proportion of your wages from the first day of sickness.
️ Optional Income Protection Scheme: Up to 75% of your salary for long-term illness beyond 28 weeks.
Free Eyecare: Complimentary eye tests and vouchers towards glasses and frames.
Flexible Working Arrangements: Tailored to fit your lifestyle and personal needs.
Employee Assistance Programme: 24/7 confidential counselling, plus support for financial, legal, social, physical, and mental well-being.
Health & Wellbeing Programme: Access a Health Hub app, onsite Mental Health First Aiders, and continuous support.
️ BrightExchange: Exclusive deals and discounts on a wide range of products and services.
Engaging Social Events: Build connections through team activities with our SYTECH Social Club.
Free On-Site Parking: Convenient and accessible parking.
Casual Dress Code: Enjoy a comfortable work environment.
Starting salary: £23,000 – depending on your experience, skills, and qualifications, plus the opportunity for growth based on your performance and contributions to the role.
Join Us
At SYTECH, we are dedicated to creating a welcoming and inclusive environment where everyone is valued and empowered to contribute to our collective success. We actively encourage applications from individuals with diverse experiences, recognizing that varied perspectives strengthen our team and is key to innovation and growth.
We proudly embrace diversity as an equal opportunity employer, where every hiring decision revolves around qualifications, merit, and business needs—without exception. We are committed to ensuring an inclusive, supportive recruitment process for all applicants. If you have any access needs or require any adjustments — whether related to a disability, neurodiversity, or any other reason — please let us know. We\’re happy to discuss how we can make the process work for you, from interview arrangements to any other support that may be helpful.
Accessibility Notice:
Please note that our offices are located on the first floor of a building without lift access, which may present challenges for individuals who are unable to use stairs. We recognise the importance of accessibility and are committed to making reasonable adjustments wherever possible. If this may affect your ability to attend an interview or carry out the role, please let us know — we will be happy to discuss potential accommodations.
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Digital Forensics Lab Support Technician employer: SYTECH
Contact Detail:
SYTECH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Forensics Lab Support Technician
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in digital forensics. This will not only help you understand the role better but also show your genuine interest during any discussions or interviews.
✨Tip Number 2
Network with professionals in the digital forensics field. Attend relevant workshops, webinars, or local meetups to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Prepare to discuss how you can contribute to process improvements within the lab. Think of examples from your past experiences where you suggested or implemented changes that enhanced efficiency.
✨Tip Number 4
Showcase your IT skills by being ready to discuss any relevant software or tools you’ve used. Highlighting your technical support experience can set you apart as a candidate who can hit the ground running.
We think you need these skills to ace Digital Forensics Lab Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Laboratory Support Technician. Emphasise any experience in data handling, IT support, or asset management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of SYTECH's commitment to quality and innovation that resonate with you, and explain how your background makes you a great fit.
Highlight Communication Skills: Since strong verbal and written communication skills are essential for this role, provide examples in your application that demonstrate your ability to communicate effectively, whether through previous job experiences or academic projects.
Showcase Your Interest in IT: If you have any experience or interest in IT, make sure to highlight it in your application. Discuss any relevant coursework, certifications, or personal projects that demonstrate your technical skills and willingness to learn.
How to prepare for a job interview at SYTECH
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Laboratory Support Technician. Familiarise yourself with tasks like data handling, asset management, and IT support, as these will likely come up during your discussion.
✨Showcase Your Communication Skills
Strong verbal and written communication skills are essential for this role. Be prepared to demonstrate how you've effectively communicated in past experiences, especially in technical contexts or team settings.
✨Prepare for Technical Questions
Since the position involves IT and technical support, brush up on relevant technical knowledge. Be ready to answer questions about data security, asset management, and any specific software or tools you might have used.
✨Express Your Interest in Continuous Learning
SYTECH values growth and development. Highlight your eagerness to learn and adapt, especially regarding the internal training they offer. Discuss any previous experiences where you sought out learning opportunities.
