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For Companies At a Glance
- Tasks: Lead a dynamic team, manage daily operations, and create amazing coffee experiences.
- Company: Join a fun and friendly restaurant known for its vibrant atmosphere and quality service.
- Benefits: Enjoy 5 working days a week, free food, and a supportive work environment.
- Why this job: Perfect for coffee lovers who want to grow their skills in a creative and engaging setting.
- Qualifications: 6 years in F&B, a passion for service, and a recognised food hygiene certification required.
- Other info: Flexible shifts with no split shifts; ideal for those seeking a balanced work-life.
The predicted salary is between 24000 - 36000 £ per year.
*5 working days per week / 6 days off in a month
*No split shift
*Fun and friendly working environment
*Food will be provided
Job Responsibilities
1. Operational Management:
- Supervising Daily Operations : Ensuring smooth workflow, managing staff schedules, and overseeing the overall cleanliness and organization of the restaurant.
- Quality Control : Maintaining consistent standards for coffee preparation, beverage quality, and customer service.
- Inventory Management : Ordering supplies, managing stock levels, and ensuring efficient use of resources.
- Equipment Maintenance : Monitoring equipment performance, scheduling maintenance, and troubleshooting issues to ensure smooth operations.
2. Staff Development and Training:
- Training : Conducting barista training sessions, providing guidance, and fostering a positive and knowledgeable team.
- Mentorship : Offering support and guidance to baristas, helping them improve their skills and performance.
- Performance Management : Providing feedback, addressing performance issues, and contributing to the overall development of the team.
3. Customer Service and Relations:
- Customer Engagement : Ensuring positive customer interactions, handling complaints effectively, and promoting a welcoming atmosphere.
- Product Knowledge : Staying updated on menu items, coffee trends, and brewing techniques to assist customers and educate them about coffee.
- Problem Solving : Resolving customer issues and complaints related to quality, service, or other concerns.
4. Creativity and Innovation:
- Menu Development : Contributing to the development of new coffee drinks, seasonal specials, or other menu items.
- Process Improvement : Identifying opportunities to enhance efficiency, improve quality, and streamline operations.
5. Leadership and Communication:
- Setting the Tone : Leading by example, demonstrating passion for coffee and customer service, and fostering a positive work environment.
- Effective Communication : Communicating clearly with staff, management, and customers.
6. Perform any other ad-hoc duties assigned by the Company
Job Requirements:
- With at least 6 years of F&B working experience in restaurant
- Passionate about providing efficient and friendly service standards
- Outgoing personality and highly motivated and takes initiative
- Positive and motivated to work in a fast-pace work environment
- Prefers to hold a recognised Basic food hygiene certification
- Clean and hygienic in food and beverage handling
- Able to work as a team with fellow colleagues
- Able to work weekends and public holidays
Interested pls call 80563130 for more information.
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Head Barista employer: ALICE BOULANGERIE (RCS) PTE. LTD.
Contact Detail:
ALICE BOULANGERIE (RCS) PTE. LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Barista
✨Tip Number 1
Showcase your passion for coffee and customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your enthusiasm shine through to demonstrate that you're the right fit for our fun and friendly environment.
✨Tip Number 2
Familiarise yourself with current coffee trends and brewing techniques. Being knowledgeable about the latest in the coffee world will not only impress us but also show that you're committed to providing exceptional service and quality.
✨Tip Number 3
Prepare to discuss your previous experience in operational management and staff training. We value leadership skills, so be ready to share specific examples of how you've successfully managed teams and improved service standards in your past roles.
✨Tip Number 4
Think about creative ideas for new coffee drinks or menu items that you could bring to our team. Showing initiative and innovation can set you apart from other candidates and demonstrate your commitment to enhancing our offerings.
We think you need these skills to ace Head Barista
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry, especially any roles that involved operational management or staff training. Use specific examples to demonstrate your skills in quality control and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention your experience in leading teams and how you can contribute to a positive working environment. Be sure to address why you're excited about this specific role.
Showcase Your Creativity: If you have ideas for new coffee drinks or menu items, mention them in your application. This shows your potential employer that you are innovative and eager to contribute to the menu development aspect of the role.
Highlight Your Leadership Skills: Emphasise your experience in mentoring and training staff. Provide examples of how you've successfully developed team members in previous roles, as this is a key responsibility of the Head Barista position.
How to prepare for a job interview at ALICE BOULANGERIE (RCS) PTE. LTD.
✨Show Your Passion for Coffee
Make sure to express your love for coffee and the art of brewing during the interview. Share any personal experiences or stories that highlight your enthusiasm, as this role requires a genuine passion for the product.
✨Demonstrate Leadership Skills
Since the position involves supervising staff and fostering a positive work environment, be prepared to discuss your leadership style. Provide examples of how you've successfully managed teams in the past and how you handle conflicts or performance issues.
✨Highlight Customer Service Experience
Customer engagement is key in this role. Be ready to share specific instances where you've gone above and beyond to ensure customer satisfaction. This will show that you understand the importance of creating a welcoming atmosphere.
✨Discuss Creativity in Menu Development
The job involves contributing to menu development, so think of innovative ideas or trends you've noticed in the coffee industry. Discuss how you can bring fresh concepts to the table, which will demonstrate your forward-thinking approach.
