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- Tasks: Join us as an IT Apprentice, supporting end user services and gaining hands-on IT experience.
- Company: AVEVA is a global leader in industrial software, trusted by top companies worldwide.
- Benefits: Enjoy flexible benefits, 28 days annual leave, private medical insurance, and education assistance.
- Why this job: This role offers a chance to learn in a fast-paced environment while making a real impact.
- Qualifications: No prior experience needed; just bring your problem-solving skills and willingness to learn.
- Other info: We value diversity and are committed to supporting applicants with disabilities.
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AVEVA: Creating Trusted Software for Industry
AVEVA is creating software trusted by over 90% of leading industrial companies.
IT Apprentice Role
Join our team as an IT Apprentice to support the End User Services team. You will assist in end user services, desktop support, and customer support, gaining hands-on experience and foundational skills in IT services such as hardware and software troubleshooting.
Responsibilities
- Assist with hardware and software installation, configuration, and troubleshooting.
- Support onboarding and offboarding of employees from an IT support perspective.
- Help end-users resolve IT-related issues onsite and remotely.
- Maintain IT documentation and asset inventory.
- Participate in system upgrades, testing, and deployment.
- Perform basic network troubleshooting.
- Support MS Teams-based meetings and conference rooms.
- Research and suggest improvements in IT processes.
- Develop a basic understanding of computer systems, mobile devices, and networking.
- Familiarity with Windows and/or Mac OS environments.
- Demonstrate strong problem-solving and communication skills.
- Work independently and as part of a team.
- Show willingness to learn and adapt in a fast-paced environment.
Benefits (UK)
Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, and education assistance.
Benefits may vary by country, but packages are similarly comprehensive.
Application Process
Interested? Submit your cover letter and CV through our application portal. We are committed to recruiting and retaining people with disabilities; please inform us in advance if you need support during your application.
Find out more: aveva.com/en/about/careers/hiring-process
About AVEVA
AVEVA is a global leader in industrial software with over 6,500 employees across more than 40 countries. Our solutions support industries like energy, infrastructure, chemicals, and minerals, focusing on safety, efficiency, and sustainability.
We are dedicated to sustainability and inclusion, with ambitious 2030 targets: sustainability-report.aveva.com/
Learn more: aveva.com/en/about/careers/
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IT End User Services Apprentice employer: AVEVA
Contact Detail:
AVEVA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT End User Services Apprentice
✨Tip Number 1
Familiarise yourself with the specific technologies and software mentioned in the job description, such as Windows and Mac OS environments. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved IT-related issues in the past. Be ready to discuss these scenarios during your interview to highlight your practical experience.
✨Tip Number 3
Research AVEVA's products and services to understand their impact on the industry. Being knowledgeable about the company will allow you to ask insightful questions and show that you're invested in their mission.
✨Tip Number 4
Practice your communication skills, especially in a technical context. Since the role involves supporting end-users, being able to explain complex IT concepts in simple terms will be crucial for your success.
We think you need these skills to ace IT End User Services Apprentice
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the IT End User Services Apprentice role. Familiarise yourself with the skills required, such as hardware and software troubleshooting, and how they relate to your own experiences.
Tailor Your CV: Customise your CV to highlight relevant experiences and skills that align with the job description. Emphasise any previous IT support roles, coursework, or projects that demonstrate your problem-solving abilities and technical knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of AVEVA that attract you, and explain how your background makes you a suitable candidate for the apprenticeship.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in an IT role.
How to prepare for a job interview at AVEVA
✨Research AVEVA
Before your interview, take some time to learn about AVEVA and its role in the industrial software sector. Understanding their products and values will help you align your answers with what they are looking for.
✨Showcase Your Problem-Solving Skills
As an IT Apprentice, you'll need strong problem-solving abilities. Prepare examples from your past experiences where you've successfully resolved technical issues or helped others with IT-related problems.
✨Demonstrate Your Willingness to Learn
Since this is an apprenticeship, showing enthusiasm for learning is crucial. Be ready to discuss how you adapt to new technologies and your eagerness to develop your skills in IT services.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team, the role, and opportunities for growth within AVEVA to show your genuine interest.
