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- Tasks: Join our team as a Parts Sales Executive, driving sales and building customer relationships.
- Company: TPS is part of the Volkswagen Group, providing quality parts to independent garages and bodyshops.
- Benefits: Enjoy a motivating workplace with opportunities for learning and development.
- Why this job: Be part of a rapidly growing company with a focus on customer service and teamwork.
- Qualifications: We're looking for self-starters with sales experience and excellent communication skills.
- Other info: Work in a dynamic environment with a supportive team and clear sales targets.
The predicted salary is between 28800 - 43200 £ per year.
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TPS provides independent garages and bodyshops with the high-quality Genuine Parts and products which customers need to ensure they can service and repair Volkswagen Group vehicles. TPS is part of the Volkswagen Group along with Audi, SEAT, ŠKODA, Volkswagen passenger cars and Commercial Vehicles. TPS is a national network of TPS Centres with a 1,500-strong national workforce and a management team that prides itself on creating an environment that offers our people a motivating and inclusive workplace where they are recognised and rewarded and are encouraged to go on a journey of Learning and Development.
Nationally launched as a new brand concept in 2006, TPS is based on an Agency Model; this means that Centres stock and sell on behalf of Volkswagen Group UK. TPS has continued to experience rapid growth both financially and in the number of Centres opened nationwide.
What will you be doing?
As a Parts Sales Executive you will be working with the Sales Manager and team to deliver and achieve the business plan and sales objectives of the Centre
- Achieve personal KPI‘s and revenue objectives with target customers
- Accurately identify parts to meet the customer sales requirements
- Utilise all product promotions effectively to achieve specific targets set
- Identify and leverage potential sales opportunities within customer base
- Maintain own product knowledge and awareness of competitor activity
- Build strong working relationships with customers through regular contact with them on the phone and via face to face visits
- Provide a high level of service to customers – through understanding their requirements, responding to requests, progressing orders and providing expert advice
- Provide timely communication to customer on their credit status
- Assist, liaise with and support the TPS Centre team to ensure good working relationships and delivery of excellent customer service
- Work with the Sales Manager and others to achieve sales targets and provide a joined-up approach to sales
- Handle incoming calls and customer enquiries within KPI’s, using the approved greeting
- Ensure the proper and accurate use of all systems to search and order parts
- Complete all required documentation accurately and promptly
- Deal with all cash and credit card transactions in line with TPS Guidelines in the Operations Manual
What are we looking for?
- A self-starter with a proven track record in building strong relationships and achieving sales targets in a B2B environment
- Confident and capable communicator with proven experience of selling in a fast paced and/or telesales environment
- Passion for providing a great customer service experience
- Excellent communication skills both verbally and written with the ability to build strong relationships with all key stakeholders
- A team player with the drive and determination to achieve individual and sales targets on a weekly & monthly basis
- Excellent attention to detail and accurate record-keeping
- IT literate, preferably with a good working knowledge of MS Excel
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Parts Sales Executive - Slough employer: MSX - TPS
Contact Detail:
MSX - TPS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Executive - Slough
✨Tip Number 1
Familiarise yourself with the Volkswagen Group and its brands, especially Audi, SEAT, and Å KODA. Understanding their products and services will help you engage more effectively with potential customers and demonstrate your knowledge during interviews.
✨Tip Number 2
Network within the automotive industry, particularly with professionals who have experience in B2B sales. Attend industry events or join relevant online forums to connect with others and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss specific sales achievements from your previous roles. Be ready to share examples of how you've met or exceeded targets, as this will showcase your ability to deliver results in a similar environment.
✨Tip Number 4
Demonstrate your customer service skills by preparing scenarios where you've successfully resolved customer issues or built strong relationships. This will highlight your commitment to providing excellent service, which is crucial for the Parts Sales Executive role.
We think you need these skills to ace Parts Sales Executive - Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly in a B2B environment. Emphasise any achievements related to meeting sales targets and building customer relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively. Mention specific examples of how you've successfully achieved sales objectives in the past.
Highlight Product Knowledge: In your application, demonstrate your understanding of the automotive industry and the importance of genuine parts. Mention any relevant experience or knowledge about Volkswagen Group vehicles or similar products.
Showcase Team Collaboration: Illustrate your ability to work as part of a team in your application. Provide examples of how you've collaborated with colleagues to achieve sales targets or improve customer service.
How to prepare for a job interview at MSX - TPS
✨Know Your Products
Familiarise yourself with the range of Genuine Parts and products offered by TPS. Understanding the specifics of Volkswagen Group vehicles will help you answer questions confidently and demonstrate your expertise during the interview.
✨Demonstrate Sales Experience
Be prepared to discuss your previous sales experience, particularly in a B2B environment. Highlight specific examples where you've successfully achieved sales targets and built strong customer relationships.
✨Showcase Customer Service Skills
Emphasise your passion for providing excellent customer service. Share examples of how you've gone above and beyond to meet customer needs, as this role requires a high level of service and communication.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing scenarios that simulate customer interactions. Practice handling inquiries and objections effectively, showcasing your ability to build rapport and provide expert advice.
