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- Tasks: Engage with clients, resolve queries, and build strong relationships.
- Company: Join a leading fuel card company with a strong reputation since 1983.
- Benefits: Enjoy a competitive salary, bonus scheme, and discounts on fuel and services.
- Why this job: Perfect for those passionate about customer service and career growth in a dynamic environment.
- Qualifications: Strong customer service skills and experience in business-to-business relationships required.
- Other info: No cold calling involved; own transport needed due to location.
The predicted salary is between 21000 - 25000 £ per year.
Sales Support Executive
A£24,720 plus bonus
Dover, Kent
Mon – Fri 9:00 – 17:00
Own Transport required due to location
NO COLD CALLING
* Contributory Company Pension
* Bonus scheme
* Discount on Fuel, MOT and Car Services
* Are you motivated by delivering great customer service?
* Does developing client accounts and maximising their potential appeal to you?
* Do you want to work for a successful company who will heavily invest in your career development through regular training and coaching?
* Would you like to work in a role that has come about due to business growth?
On offer for the Internal Sales Support Executive is the opportunity to work for a renowned and respected nationwide sales company in an exciting role where no two days are the same. Our client is the market leader in the fuel card industry. They have been trading since 1983 and are constantly expanding and improving.
Your Skills:
* Excellent customer service/customer retention background
* Good experience of customer liaison by phone and email
* Experience in business to business relationships
* Negotiation and Account Management
The Internal Sales Support Executive role would suit a keen individual with excellent customer service skills looking to take the next step in their career and develop their existing skills.
Responsibilities:
* Building client relationships with dedicated accounts
* Speaking with clients and resolving queries
* Identifying clients who are not using their account to the maximum and upselling where appropriate.
In this role you will use every engagement, be it by phone or email with the clients as an opportunity to positively represent the business.
To find out more, please call Jane on # 200 329
Westin Par values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.
Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies, we are acting as an Employment Agency
Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion.
Do not hesitate to Apply about this or any other roles.
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Sales Support Executive employer: Sterling Cross
Contact Detail:
Sterling Cross Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive
✨Tip Number 1
Familiarise yourself with the fuel card industry and our company’s position within it. Understanding the market trends and competitors will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Be ready to share specific examples of how you've successfully managed client relationships and resolved issues, as this role heavily relies on those skills.
✨Tip Number 3
Showcase your ability to upsell and identify opportunities for account growth. Think of instances where you've successfully increased sales or improved customer satisfaction through proactive engagement.
✨Tip Number 4
Demonstrate your enthusiasm for career development. Research our training and coaching programmes, and be prepared to discuss how you envision growing within the company and contributing to its success.
We think you need these skills to ace Sales Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills in account management or negotiation. Use specific examples that demonstrate your ability to build client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Sales Support Executive role. Mention how your background aligns with the responsibilities outlined in the job description, particularly your experience in business-to-business relationships.
Showcase Your Communication Skills: Since the role involves liaising with clients via phone and email, emphasise your strong communication skills. Provide examples of how you've successfully resolved client queries in the past.
Highlight Your Motivation: Convey your motivation for delivering excellent customer service and your desire to develop within the company. Mention any relevant training or coaching experiences that have prepared you for this role.
How to prepare for a job interview at Sterling Cross
✨Showcase Your Customer Service Skills
Since the role heavily focuses on delivering great customer service, be prepared to share specific examples of how you've successfully handled customer queries or resolved issues in the past. Highlight your ability to build rapport and maintain relationships.
✨Demonstrate Your Negotiation Experience
The position requires experience in negotiation and account management. Be ready to discuss situations where you've negotiated terms or upsold products/services, showcasing your ability to maximise client accounts effectively.
✨Research the Company
Familiarise yourself with the company’s history, values, and market position, especially in the fuel card industry. This will not only show your interest but also help you tailor your responses to align with their goals and culture.
✨Prepare Questions for the Interviewer
Having thoughtful questions ready demonstrates your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about training opportunities, team dynamics, or how success is measured in this role.
