At a Glance
- Tasks: Create personalised shopping experiences and provide exceptional customer service.
- Company: Join UGG, a part of Deckers Brands, dedicated to transforming lives through passion and love for our products.
- Benefits: Enjoy competitive pay, discounts, perks, and opportunities for growth and development.
- Why this job: Be part of a dynamic team, promote sustainability, and engage with customers who love UGG.
- Qualifications: Retail experience preferred; excellent communication skills and a high school diploma required.
- Other info: This is a seasonal role lasting 2-5 months, perfect for students looking for flexible work.
Seasonal Sales Associate page is loaded## Seasonal Sales Associateremote type: In Storelocations: Cheshire Oaks, United Kingdomtime type: Part timeposted on: Posted Todaytime left to apply: End Date: October 8, 2025 (7 days left to apply)job requisition id: 19383**Seasonal****Part-Time Sales Associate, UGG – Cheshire Oaks About UGG At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG. We’re driven by a clear mission: to bring the UGG brand to life through every interaction and evolve industry ideas by delivering experiences our customers’ desire. As a member of the Deckers Family, you represent our brands and deliver unique, personalized shopping experiences. Description As an UGG Sales Associate, you create personalized shopping experiences for our customers that drive brand loyalty. You understand the importance our modeling our Service Training Program and you greet customers promptly and courteously as they enter the store. You ensure that all customer questions are addressed accurately and responded to before they leave. You provide exceptional service from start to finish, including effectively communicating our return policy. You maintain a positive, cheerful attitude with customers and team members and promote the store and brand image in all interactions including adhering to a dress code. You provide exceptional customer service to both our in-store customers and those who call on the phone. Core Competencies Ensure the highest level of customer service possible Prioritise brand and product knowledge training in customer interactions Communicate effectively with customers, team members, management, and corporate stakeholders Contribute to a team and cooperate to achieve goals Multi-task in a fast-paced environment Respond to problem situations with professionalism Who You Are A natural communicator who conveys the UGG and Deckers Brands vision and mission A motivated team player and self-starter You have a problem solving mindset and approach challenges with agility We Would Love to Hear From People With: Previous Retail experience is a plus What We Will Give You Extras, perks & volunteering opportunities – Being a valued member of the UGG and Deckers Brands team means more than just a paycheck. From generous discounts to community-based programs, we offer a variety of cool extras. Growth and Development; Deckers Brands was built on the idea of pursuing passion. That’s why we offer extensive opportunities and support for personal and professional development including a Global Mentorship Program Uniform Allowance 60% discount off the Deckers Brands’ (UGG, HOKA, Teva) online, and 30% instore discount. Equal Employment Opportunity Diversity and inclusion are key to our success. We are proud to be an equal opportunity employer and our employees are people with different strengths, experiences and backgrounds who share a passion for our brands. We welcome qualified applicants embracing their race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, mental or physical disability, medical condition and all of the other beautiful parts of your identity. #DeckersEMEA** #J-18808-Ljbffr
Seasonal Sales Associate employer: Deckers Brands
Contact Detail:
Deckers Brands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Sales Associate
✨Tip Number 1
Familiarise yourself with the UGG brand and its products. Understanding their sustainability initiatives and product offerings will help you engage customers effectively and demonstrate your passion for the brand.
✨Tip Number 2
Practice your customer service skills. Since the role focuses heavily on creating personalised shopping experiences, consider role-playing scenarios with friends or family to enhance your communication and problem-solving abilities.
✨Tip Number 3
Be prepared to discuss your previous retail experience in detail. Think of specific examples where you provided excellent customer service or worked as part of a team, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Show enthusiasm and a positive attitude during any interactions with the hiring team. Your energy can make a significant difference, especially in a customer-facing role like this one, so let your personality shine through!
We think you need these skills to ace Seasonal Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and customer service skills. Emphasise any previous roles where you created personalised shopping experiences or worked in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the UGG brand and your understanding of their mission. Mention specific examples of how you've provided exceptional customer service in the past.
Highlight Key Competencies: In your application, focus on the core competencies mentioned in the job description, such as effective communication, teamwork, and problem-solving skills. Use specific examples to demonstrate these abilities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Deckers Brands
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for UGG and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and help you connect with the interviewers.
✨Highlight Customer Service Skills
Since the role focuses heavily on customer experience, be prepared to discuss your previous retail experience. Provide specific examples of how you've gone above and beyond to assist customers and create memorable shopping experiences.
✨Demonstrate Teamwork
As a Sales Associate, you'll be part of a team. Be ready to talk about your ability to work collaboratively with others. Share instances where you contributed to a team goal or helped a colleague, showcasing your team spirit.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of scenarios from your past experiences where you successfully resolved issues or adapted to changes, and be ready to share those stories.