At a Glance
- Tasks: Welcome guests and ensure they have a great stay at our hotel.
- Company: Join Premier Inn, the UK's leading hospitality business with a focus on customer service.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast for two.
- Why this job: Be part of a diverse team that values your unique background and offers clear career paths.
- Qualifications: No specific qualifications required; just bring your friendly personality and passion for service.
- Other info: Flexible working options available; we encourage applications from under-represented groups.
We\’re currently recruiting in our Redhill Reigate Premier Inn. Working 24 hours per week, paying up to £13.06 per hour.
Receptionist – Redhill Reigate Premier Inn Hotel.
Come and be a Receptionist at Premier Inn in Redhill Reigate. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in – be it a warm smile or joining up with the housekeeping team to get rooms perfect.
PAY RATE:
Up to £13.06 per hour
CONTRACT TYPE:
HOURS:
24 hours a week – guaranteed hours to plan your week around
LOCATION:
Redhill Reigate Premier Inn , Brighton Road, Salfords, Redhill RH1 5BT
Why you’ll love it here:
Training and support:We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card:Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us
What you’ll do:
Join our team at Redhill Reigate Premier Inn as a Receptionist, and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation.
Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this.
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Receptionist employer: Premier Inn
Contact Detail:
Premier Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your responses during any interviews or conversations with the hiring team.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, gaining experience in a hospitality setting can give you the confidence to shine as the friendly face of the hotel.
✨Tip Number 3
Network with current or former employees of Premier Inn. They can provide valuable insights into the company culture and what it takes to succeed as a Receptionist, which can be beneficial during your application process.
✨Tip Number 4
Be prepared to discuss how you handle challenging situations with guests. Think of examples from your past experiences that demonstrate your problem-solving skills and ability to maintain a positive attitude under pressure.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant customer service experience and skills. Emphasise any previous roles where you interacted with guests or clients, showcasing your friendly personality.
Craft a Personal Cover Letter: Write a cover letter that reflects your enthusiasm for the role at Premier Inn. Mention why you want to work there specifically and how your skills align with their values of customer service and inclusivity.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, teamwork, and problem-solving. These are crucial for a Receptionist role, so provide examples of how you've used these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is important in a customer-facing role.
How to prepare for a job interview at Premier Inn
✨Show Your Personality
As a Receptionist, your personality is key! Make sure to let your fun and friendly side shine through during the interview. Smile, be approachable, and engage with the interviewer as if they were a guest.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it's resolving a complaint or going the extra mile for a guest, showcasing these experiences will highlight your suitability for the role.
✨Familiarise Yourself with the Company
Research Premier Inn and its values before the interview. Understanding their commitment to inclusivity and customer satisfaction will help you align your answers with what they are looking for in a candidate.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.