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- Tasks: Join our London team as a Hire & Events Technician, coordinating and supporting exciting events.
- Company: proAV is a leading global audio-visual integrator, delivering top-notch AV services worldwide.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for professional growth.
- Why this job: Be part of a dynamic team, enhance your skills, and make an impact in the events industry.
- Qualifications: Minimum two years' corporate experience with strong knowledge of AV systems and excellent communication skills.
- Other info: Work on diverse projects across London and occasionally nationally, with a focus on client satisfaction.
The predicted salary is between 30000 - 42000 ÂŁ per year.
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Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
About The Role
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Hire & Events Technician to be a key part of our London team, representing proAV, taking full responsibility for providing onsite coordination and technical assistance to support and deliver scheduled events including set-up, de-rig and operation of third-party equipment, for in-person and hybrid events as required.
This is an exciting opportunity for an exceptional, experienced Hire & Events Technician to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.
Key Responsibilities
- Attend pre-production meetings and site surveys.
- Travel to multiple client sites, across London and on occasion nationally, to install stand-alone AV equipment.
- Direct & manage third party suppliers, to ensure services align with client expectations.
- Work closely with proAV Event Managers and Site Contacts to ensure event scopes are delivered to the highest of standards.
- Provide a consistent white glove service.
- Managing technical logistics alongside client teams.
- Ability to provide workarounds in the event of equipment failure.
- Escalation of technical concerns or issues to proAV Event Managers.
- Ability to multi-task, work under pressure and to strict, event deadlines.
- Presentable and able to liaise with senior executives in a calm and professional manner, both face to face and via the telephone.
- Provide audio visual support to other areas of the business when required.
- Post event reporting to highlight production improvements and enhancements to service.
- Provide general AV assistance as and when required.
Desirable Skills
- Minimum of two years’ corporate experience.
- Knowledge of Audio-Visual systems and technologies.
- Knowledge of Event audio, video and lighting equipment, both digital and analogue.
- Ability to multitask and work under pressure to strict deadlines.
- Remain client facing and calm under pressure at all times.
- Have excellent communication, time management, presentation and organizational skills.
- Be enthusiastic and self-motivated.
- Be able to establish productive relationships with people at all levels.
- Ability to use own initiative appropriately.
- Customer focused and strong ability to deal with individuals on all levels in a friendly, welcoming and helpful manner.
Hours of work
40 hours per week, 9 hours a day on a rotational shift basis between 7am-7pm, including an hour unpaid break, Monday-Friday.
About You
About Us
proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.
From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.
We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.
From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.
Equality, Diversity & Inclusion
proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.
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Hire & Events Technician employer: proAV Limited
Contact Detail:
proAV Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire & Events Technician
✨Tip Number 1
Familiarise yourself with the latest audio-visual technologies and equipment. Being knowledgeable about both digital and analogue systems will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 2
Network with professionals in the AV and events industry. Attend local events or join online forums to connect with others who can provide insights or even refer you to job openings, including those at proAV.
✨Tip Number 3
Prepare for scenario-based questions that may arise during interviews. Think of examples from your past experiences where you successfully managed technical issues or provided exceptional client service under pressure.
✨Tip Number 4
Showcase your ability to multitask and manage logistics effectively. Be ready to discuss specific instances where you coordinated multiple aspects of an event, as this is crucial for the Hire & Events Technician role.
We think you need these skills to ace Hire & Events Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in audio-visual systems and event management. Emphasise any previous roles where you provided technical support for events, as well as your ability to manage third-party suppliers.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Hire & Events Technician role at proAV. Mention specific experiences that demonstrate your ability to work under pressure, manage logistics, and provide excellent customer service.
Showcase Technical Skills: Clearly outline your knowledge of both digital and analogue audio-visual equipment in your application. Include any certifications or training that may be relevant to the role, as this will strengthen your candidacy.
Prepare for Potential Questions: Think about how you would respond to questions regarding your experience with equipment failure and providing workarounds. Be ready to discuss examples of how you've maintained professionalism while liaising with clients and senior executives.
How to prepare for a job interview at proAV Limited
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of audio-visual systems and technologies. Be prepared to discuss specific equipment you've worked with and how you've handled technical issues in the past.
✨Demonstrate Your Client-Facing Skills
Since this role involves liaising with clients and senior executives, practice how you present yourself. Use examples from your previous experience to illustrate how you've maintained professionalism and calmness under pressure.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially regarding equipment failures or logistical challenges. Think of past experiences where you successfully managed such situations and be ready to share them.
✨Highlight Your Teamwork and Communication Skills
This position requires collaboration with event managers and third-party suppliers. Be ready to discuss how you’ve effectively communicated and worked within a team to deliver successful events.
