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For Companies At a Glance
- Tasks: Engage with customers, provide product advice, and create memorable experiences.
- Company: Join Rituals, a brand dedicated to spreading joy and beauty through luxury products.
- Benefits: Enjoy training, competitive bonuses, employee discounts, and wellbeing initiatives.
- Why this job: Be part of a vibrant team, grow your career, and make a positive impact on customers.
- Qualifications: Experience in retail or hospitality, strong customer service skills, and attention to detail.
- Other info: Role starts mid-July; bring your energy and humour!
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
Share your talents
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
The role will be projected to start mid July.
Bring all of you
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On Top Of That, You Have
- Relevant experience in a similar position within retail or hospitality.
- A customer-service mentality and team-player’s work ethic.
- Decision making and problem-solving skills.
- Good attention to detail, organised and structured.
All your information will be kept confidential according to EEO guidelines.
Benefits of working at Rituals
- Training and development opportunities
- Competitive bonus scheme
- Rituals employee discount
- Quarterly product allowance
- Numerous wellbeing initiatives and EAP
- Company & Team Events
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Sales Advisor - Aberdeen (8 hours) employer: Rituals UK & Ireland (B Corp™)
Contact Detail:
Rituals UK & Ireland (B Corp™) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor - Aberdeen (8 hours)
✨Tip Number 1
Familiarise yourself with Rituals' product range and brand values. Understanding the products inside out will help you engage customers effectively and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your customer engagement skills. Role-play scenarios with friends or family to enhance your ability to connect with customers, listen to their needs, and provide tailored recommendations that create memorable experiences.
✨Tip Number 3
Showcase your enthusiasm for the role by preparing questions to ask during the interview. This demonstrates your genuine interest in the position and helps you understand how you can contribute to the store's success.
✨Tip Number 4
Network with current or former employees of Rituals if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Sales Advisor - Aberdeen (8 hours)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what a Sales Advisor at Rituals entails. Focus on the key responsibilities and required skills, such as customer engagement and product knowledge.
Tailor Your CV: Highlight relevant experience in retail or hospitality in your CV. Emphasise your customer service skills and any previous roles where you successfully engaged with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to create memorable customer experiences. Use specific examples from your past work to demonstrate your skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Rituals UK & Ireland (B Corp™)
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Rituals and its products during the interview. Share why you love the brand and how it aligns with your personal values. This will demonstrate your genuine interest and help you connect with the interviewers.
✨Prepare Customer Interaction Scenarios
Think of examples from your past experiences where you successfully engaged with customers. Be ready to discuss how you listened to their needs and provided tailored solutions. This will showcase your customer-service mentality and problem-solving skills.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well in a team, especially in a retail or hospitality setting. Discuss how you’ve collaborated with colleagues to achieve common goals, as this role requires working closely with the Store Manager and Assistant Store Manager.
✨Demonstrate Attention to Detail
Since the role involves maintaining store standards and visual merchandising, be prepared to talk about how you ensure attention to detail in your work. Share specific examples of how you’ve kept a workspace organised and tidy in previous roles.
