Duty Manager

Duty Manager

Oswestry Full-Time 24000 - 36000 £ / year (est.) No home office possible
P

At a Glance

  • Tasks: Oversee daily restaurant operations and ensure exceptional guest experiences.
  • Company: Join Prezzo, a vibrant restaurant chain focused on meaningful careers and team support.
  • Benefits: Enjoy 50% off food, free meals on shift, and career development opportunities.
  • Why this job: Make a real impact while growing your leadership skills in a supportive environment.
  • Qualifications: Previous supervisory experience in hospitality and strong communication skills required.
  • Other info: Celebrate achievements together and enjoy your birthday off!

The predicted salary is between 24000 - 36000 £ per year.

Duty Manager – Prezzo Italian
“Put Your Heart into It”
£ per hour (£ per hour when Manager on Shift) – plus tronc/tips, commission, & perks!

Are you ready to step up in hospitality and take on extra responsibility while still being part of the restaurant floor team? At Prezzo Italian, we’re looking for a Duty Manager to bridge the gap between our Waiting Staff and Management team.

This is more than a job – it’s your chance to develop leadership skills, learn the business, and lead shifts with confidence while delivering unforgettable guest experiences.

What You’ll Do

  • Act as keyholder and take responsibility for opening and closing the restaurant.
  • Lead service during shifts when the GM/Assistant Manager is not present.
  • Deliver Hospitality Magic by setting the tone for service on the floor.
  • Support smooth handover between shifts and maintain communication with managers.
  • Assist with cashing up, compliance paperwork, and stock checks.
  • Step into a leadership role during busy periods, motivating and guiding the team.
  • Respond to guest feedback with professionalism and positivity.
  • Champion HEART values and act as a role model to newer team members.
  • What We’re Looking For

  • Experience in a hospitality team role ( server, bartender, supervisor).
  • Confidence to lead a team during busy service.
  • Strong communication and people skills.
  • Basic understanding of compliance, cashing up, and health & safety.
  • Flexible, reliable, and eager to grow into leadership.
  • Passion for food and hospitality.
  • Why Join Prezzo Italian?

  • Structured training and clear career pathways to Assistant Manager and beyond.
  • Competitive pay, tronc/tips, commission and recognition for your achievements.
  • Flexible shifts and a supportive workplace culture.
  • Perks that matter: free meals on shift, 50% staff discount (25% friends & family), birthday day off, wellbeing support, and exclusive hospitality rewards.
  • Be part of a team-first business where teamwork makes the magic.
  • Ready to join a team that thrives on pride, pace, and purpose – and discover a place where your heart makes the magic? Apply now and discover where you truly belong.

    Duty Manager employer: Prezzo

    At Prezzo, we pride ourselves on being more than just a restaurant chain; we are a community that fosters meaningful careers in a vibrant and supportive environment. As a Duty Manager, you will enjoy a wealth of benefits including competitive TRONC and commission schemes, generous discounts, and opportunities for career development, all while working alongside a passionate team dedicated to delivering exceptional guest experiences. Join us in a fast-paced setting where your leadership skills will be nurtured, and every day presents a chance to make a real impact.
    P

    Contact Detail:

    Prezzo Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Duty Manager

    Tip Number 1

    Familiarise yourself with Prezzo's values and culture. Understanding their commitment to exceptional guest experiences and team collaboration will help you align your approach during interviews and discussions.

    Tip Number 2

    Highlight your leadership experience in hospitality settings. Be ready to share specific examples of how you've successfully managed teams and improved service quality in fast-paced environments.

    Tip Number 3

    Prepare to discuss how you handle real-time decision-making. Think of scenarios where you've had to adapt quickly to challenges, as this is crucial for the Duty Manager role at Prezzo.

    Tip Number 4

    Show your passion for hospitality by discussing your favourite guest experience stories. This will demonstrate your commitment to delivering outstanding service, which is a key aspect of the role.

    We think you need these skills to ace Duty Manager

    Leadership Skills
    Customer Service Excellence
    Team Development
    Operational Management
    Business Acumen
    Adaptability
    Proactive Decision-Making
    Communication Skills
    Health and Safety Knowledge
    Food Safety Awareness
    Problem-Solving Skills
    Time Management
    Conflict Resolution
    Performance Management

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at Prezzo. Familiarise yourself with their expectations regarding leadership, guest experience, and operational efficiency.

    Tailor Your CV: Highlight your relevant experience in hospitality and any supervisory roles you've held. Emphasise your leadership skills, ability to work in fast-paced environments, and commitment to excellent guest service.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully led teams or improved guest experiences in previous positions.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Prezzo

    Show Your Passion for Hospitality

    Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in your previous roles.

    Demonstrate Leadership Skills

    Prepare to discuss your experience in leading teams. Highlight instances where you inspired or developed team members, and be ready to explain your approach to managing a diverse group of individuals in a fast-paced environment.

    Understand Operational Efficiency

    Be prepared to talk about how you balance customer satisfaction with operational efficiency. Discuss any strategies you've implemented in the past that improved service delivery while maintaining profitability.

    Emphasise Adaptability

    Since the role requires quick decision-making in a dynamic setting, share examples of how you've successfully adapted to unexpected challenges. This will demonstrate your proactive nature and readiness to thrive in a fast-paced environment.

    Duty Manager
    Prezzo
    Location: Oswestry

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    P
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >