Duty Manager

Duty Manager

Oswestry Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee daily restaurant operations and ensure exceptional guest experiences.
  • Company: Join Prezzo, a vibrant restaurant chain focused on meaningful careers and team support.
  • Benefits: Enjoy 50% off food, free meals on shift, and career development opportunities.
  • Why this job: Make a real impact while growing your leadership skills in a supportive environment.
  • Qualifications: Previous supervisory experience in hospitality and strong communication skills required.
  • Other info: Celebrate achievements together and enjoy your birthday off!

The predicted salary is between 24000 - 36000 £ per year.

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Duty Manager at Prezzo

As a Duty Manager at Prezzo, you will play a pivotal role in overseeing the daily operations of the restaurant, ensuring everything runs smoothly, and providing an exceptional experience for our guests. Working alongside the General Manager, you’ll be instrumental in leading your team, enhancing performance, and driving the overall success of the business.

At Prezzo, we believe in creating better careers for everyone—offering opportunities for growth, development, and recognition in a supportive and rewarding environment. We are more than just a restaurant chain; we are a place where people build meaningful careers.

You’ll have the responsibility and autonomy to manage the operations of your restaurant, collaborating with the General Manager to build a high-performing team while honing the leadership skills necessary for your next career milestone.

Prezzo is a place where you can learn, lead, and love what you do, in an environment where everyone is valued, encouraged, and supported to grow. Whether you’re supporting other team members, enhancing guest experiences, or finding new ways to improve what we do, you’ll be making a real impact every day.

We celebrate achievements confidently, proudly, joyfully—and always together.

Our Person

We’re looking for someone who is:

  • Passionate about hospitality and committed to delivering outstanding guest experiences.
  • A strong, people-focused leader who can develop and inspire a high-performing team.
  • Business-savvy, able to balance customer satisfaction with operational efficiency and profitability.
  • Adaptable and proactive, making real-time decisions in a fast-paced environment.
  • Focused on excellence—whether in service, cleanliness, compliance, or team engagement.

How We Work

We thrive in a fast-paced environment, adapting quickly to challenges and making real-time decisions to enhance service and performance. Every guest interaction is approached with care, ensuring it is engaging, personalised, and exceeds expectations. Collaboration is key—we work closely as a team, across both restaurant and support centre to align with operational, commercial, and guest-focused goals, ensuring we deliver excellence in everything we do. Working in an exciting, evolving business, you’ll be adaptable, proactive, and ready to take on new challenges to support both your own career growth and that of your team.

Experience We Value

  • Previous experience in a supervisory or team leader role, ideally in hospitality.
  • A positive attitude and strong communication skills.
  • Comfortable working in a fast-paced environment.
  • Ability to support and guide a team.
  • Understanding of health & safety and food safety basics.
  • Passion for great service and guest experience.
  • Willingness to learn and develop in a leadership role.

Prezzo Perks: What’s in it for you?

  • TRONC and Commission Schemes – earn more as you drive success!
  • 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
  • Your birthday off!
  • Employee Assistance Programme & GP appointment helpline.
  • Voluntary Bupa dental cover and health cash plan.
  • Grow with us—Career development opportunities & internal progression pathways.

Apply Now!

Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!

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Duty Manager employer: Prezzo

At Prezzo, we pride ourselves on being more than just a restaurant chain; we are a community that fosters meaningful careers in a vibrant and supportive environment. As a Duty Manager, you will enjoy a wealth of benefits including competitive TRONC and commission schemes, generous discounts, and opportunities for career development, all while working alongside a passionate team dedicated to delivering exceptional guest experiences. Join us in a fast-paced setting where your leadership skills will be nurtured, and every day presents a chance to make a real impact.
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Contact Detail:

Prezzo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager

✨Tip Number 1

Familiarise yourself with Prezzo's values and culture. Understanding their commitment to exceptional guest experiences and team collaboration will help you align your approach during interviews and discussions.

✨Tip Number 2

Highlight your leadership experience in hospitality settings. Be ready to share specific examples of how you've successfully managed teams and improved service quality in fast-paced environments.

✨Tip Number 3

Prepare to discuss how you handle real-time decision-making. Think of scenarios where you've had to adapt quickly to challenges, as this is crucial for the Duty Manager role at Prezzo.

✨Tip Number 4

Show your passion for hospitality by discussing your favourite guest experience stories. This will demonstrate your commitment to delivering outstanding service, which is a key aspect of the role.

We think you need these skills to ace Duty Manager

Leadership Skills
Customer Service Excellence
Team Development
Operational Management
Business Acumen
Adaptability
Proactive Decision-Making
Communication Skills
Health and Safety Knowledge
Food Safety Awareness
Problem-Solving Skills
Time Management
Conflict Resolution
Performance Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Duty Manager at Prezzo. Familiarise yourself with their expectations regarding leadership, guest experience, and operational efficiency.

Tailor Your CV: Highlight your relevant experience in hospitality and any supervisory roles you've held. Emphasise your leadership skills, ability to work in fast-paced environments, and commitment to excellent guest service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully led teams or improved guest experiences in previous positions.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Prezzo

✨Show Your Passion for Hospitality

Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create exceptional guest experiences in your previous roles.

✨Demonstrate Leadership Skills

Prepare to discuss your experience in leading teams. Highlight instances where you inspired or developed team members, and be ready to explain your approach to managing a diverse group of individuals in a fast-paced environment.

✨Understand Operational Efficiency

Be prepared to talk about how you balance customer satisfaction with operational efficiency. Discuss any strategies you've implemented in the past that improved service delivery while maintaining profitability.

✨Emphasise Adaptability

Since the role requires quick decision-making in a dynamic setting, share examples of how you've successfully adapted to unexpected challenges. This will demonstrate your proactive nature and readiness to thrive in a fast-paced environment.

Duty Manager
Prezzo
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  • Duty Manager

    Oswestry
    Full-Time
    24000 - 36000 £ / year (est.)

    Application deadline: 2027-07-14

  • P

    Prezzo

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