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- Tasks: Learn to deliver top-notch customer service in a fast-paced environment.
- Company: Join TrustFord, Europe's largest Ford dealership with a proud history and bright future.
- Benefits: Enjoy 33 days holiday, a £3,000 retention bonus, and discounts on services.
- Why this job: Kickstart your career with comprehensive training and a fun, supportive team culture.
- Qualifications: Customer-focused individuals with attention to detail and a desire for growth.
- Other info: Opportunity for real job security and progression in the Aftersales department.
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We love what we do, we’re proud of our brand and excited for the future.
TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas.
We are looking for an Apprentice Aftersales Advisor to join the team. The successful candidate will learn to deliver an efficient reception service ensuring a high standard of customer satisfaction. Join us, and you\’ll soon discover that we\’ll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days\’ holiday, and other great benefits, we\’ll give you the rewards you deserve. And a friendly, local team that makes life at work fun. We\’ll innovate, grow, and set the benchmark for our industry.
- Are you customer focused?
- Do you have sharp attention to detail?
- Are you capable of working in a fast-paced environment?
- Are you looking for a career in the Aftersales department?
Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if it\’s a career you\’re looking for and not just a job, then your journey starts here.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- £3,000 retention bonus paid after 5 years of service
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Pension Scheme & Life Assurance
- Discount on Service, Bodyshop, and Parts
- 1 day each year to volunteer for a charity of your choice
- Cycle to work purchase scheme
- Access to Perks at Work discount website
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Apprentice Aftersales Advisor employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Aftersales Advisor
✨Tip Number 1
Familiarise yourself with TrustFord and the Ford brand. Understanding their values, history, and customer service approach will help you connect with the team during interviews and show your genuine interest in the company.
✨Tip Number 2
Highlight any previous customer service experience you have, even if it's informal. Being able to demonstrate your ability to handle customer queries and maintain satisfaction is crucial for an Aftersales Advisor role.
✨Tip Number 3
Prepare to discuss how you manage working in fast-paced environments. Think of examples from past experiences where you successfully juggled multiple tasks while maintaining attention to detail.
✨Tip Number 4
Show enthusiasm for learning and development. Since this is an apprenticeship, expressing your eagerness to grow within the company and take advantage of the training opportunities will set you apart from other candidates.
We think you need these skills to ace Apprentice Aftersales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Apprentice Aftersales Advisor position. Tailor your application to highlight how your experiences align with these requirements.
Craft a Strong CV: Create a CV that showcases your customer service experience, attention to detail, and ability to work in fast-paced environments. Use bullet points for clarity and ensure it is well-structured and easy to read.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to join TrustFord and how you can contribute to their team. Be sure to convey your passion for customer care.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Trust Ford
✨Show Your Customer Focus
As an Apprentice Aftersales Advisor, demonstrating your customer service skills is crucial. Prepare examples of how you've provided excellent service in the past, whether in a job or a volunteer role. This will show that you understand the importance of customer satisfaction.
✨Highlight Attention to Detail
In this role, attention to detail is key. Be ready to discuss situations where your keen eye for detail made a difference. This could be anything from catching a mistake in a report to ensuring a customer's needs were fully met.
✨Prepare for a Fast-Paced Environment
TrustFord operates in a dynamic setting, so it's important to convey your ability to thrive under pressure. Think of examples where you've successfully managed multiple tasks or worked in a busy environment, and be prepared to share these during your interview.
✨Express Your Career Aspirations
This position is about more than just a job; it's a career opportunity. Be clear about your long-term goals and how this role fits into your career path. Showing enthusiasm for growth and development will resonate well with the interviewers.
