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For Companies At a Glance
- Tasks: Lead and inspire the team to create unforgettable guest experiences.
- Company: Join Slug And Lettuce, part of the UK's largest pub and bar operator.
- Benefits: Enjoy 25% off food and drink, discounts at retailers, and early wage access.
- Why this job: Be part of a vibrant team in a lively atmosphere that celebrates togetherness.
- Qualifications: Must be 18 or over due to alcohol sales; experience in hospitality preferred.
- Other info: We support inclusivity and offer adjustments during recruitment for disabilities.
The predicted salary is between 24000 - 36000 £ per year.
Location – George
Front of House Team Leader
About Us
Stonegate Group is the UK’s largest operator of pubs, bars, and late-night venues, including Slug & Lettuce, Be At One, and Popworld, to name a few. We’re proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms—including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.
The Opportunity
We are looking for an experienced Front of House Team Leader who can lead, motivate and encourage the wider team to deliver an amazing guest experience at George.
Can you…
- Work alongside the management team to bring our shared vision to life.
- Help maintain smooth operations and consistency.
- Foster a warm and welcoming environment where guests feel comfortable and valued.
A Little Bit About Us…
Each pub has its own story, character, and loyal locals, but they all share the same welcoming spirit. Whether it’s top-notch sports screenings, quiz nights, or DJs keeping the party going, there’s always something happening. At most of our pubs, you’ll find proper pub grub – with big, juicy burgers and classic fish and chips being firm favourites. And when it comes to pouring a cracking pint, we’ve got it nailed. We serve up real value, a great atmosphere, and a pub experience that’s worth every penny. Here at The George, we are the heart of the community. From the locals that have been drinking here for 40 years to the office workers that frequent at lunch times. It’s the true heart of the East End, with a diverse mix of people at any given time. We offer live music and quality food. The George really is the hidden gem of the Isle of Dogs.
What\’s in it for you?
- Reward Card via the MiXR App – 25% off food and drink for you and ALL your friends across our Managed Pubs
- Stonegate Xtra Rewards – Online benefits portal offering discounts across the High Street and other retailers for Team Leaders
- VIP entry to our Pubs and Bars
- Stonegate Hotel Discounts
- Flexible working
- Corporate Discounted Rates at David Lloyd and PureGym
- Discounted Dental Insurance
- Stream – Early access to your earned wages
- Award winning development programmes
To be considered for the Front of House Team Leader position at George you must be 18 or over as the roles involves the sale of alcohol.
If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. Please contact George directly.
Front of House Team Leader employer: Stonegate Group
Contact Detail:
Stonegate Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader
✨Tip Number 1
Familiarise yourself with the Slug and Lettuce brand and its values. Understanding their mantra of 'Be Together. Get Together. Out Together.' will help you align your approach to leading the team and enhancing guest experiences.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific situations where you fostered a positive environment and improved service delivery.
✨Tip Number 3
Research the local area around Dean Park Crescent and understand the clientele that frequents Slug and Lettuce. This knowledge will help you demonstrate how you can enhance the guest experience tailored to their preferences.
✨Tip Number 4
Prepare to discuss how you would handle challenges in a busy front-of-house environment. Think about scenarios involving guest complaints or team conflicts, and be ready to share your strategies for maintaining smooth operations.
We think you need these skills to ace Front of House Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Leader position. Tailor your application to highlight your relevant experience in leading teams and delivering excellent guest experiences.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles, particularly those related to hospitality and team leadership. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to motivate and manage a team.
Write a Strong Cover Letter: In your cover letter, express your passion for the hospitality industry and your alignment with the company's values. Mention specific examples of how you've successfully led teams and created welcoming environments for guests in past roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality sector.
How to prepare for a job interview at Stonegate Group
✨Show Your Leadership Skills
As a Front of House Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Share specific examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Emphasise Guest Experience
Since the role focuses on delivering an amazing guest experience, be prepared to discuss how you would create a warm and welcoming environment. Think of ways you've enhanced customer satisfaction in previous roles and be ready to share those stories.
✨Understand the Company Culture
Familiarise yourself with Slug And Lettuce's mantra of 'Be Together. Get Together. Out Together.' Reflect on how this philosophy aligns with your own values and be ready to explain how you can contribute to fostering that culture within the team.
✨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the role and the company. This shows your genuine interest and helps you assess if the company is the right fit for you. Ask about team dynamics, training opportunities, or how success is measured in the role.
