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For Companies At a Glance
- Tasks: Lead the front of house team, ensuring exceptional guest experiences daily.
- Company: Join Harbour Hotels, a prestigious collection of luxury hotels in stunning locations.
- Benefits: Enjoy competitive pay, flexible hours, and exclusive staff discounts.
- Why this job: Be part of a celebrated hotel group known for its vibrant culture and commitment to excellence.
- Qualifications: Previous hospitality experience is preferred, but a passion for service is key.
- Other info: Opportunity for career growth within a dynamic and supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally excit…
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Front of House Manager employer: Harbour Hotel Southampton
Contact Detail:
Harbour Hotel Southampton Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Familiarise yourself with Harbour Hotels' unique offerings, such as their HarSPA brand and various restaurant concepts. This knowledge will help you demonstrate your enthusiasm for the role and show that you're genuinely interested in what they do.
✨Tip Number 2
Network with current or former employees of Harbour Hotels to gain insights into the company culture and expectations for a Front of House Manager. This can provide you with valuable information that you can use during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing front of house operations, focusing on how you've enhanced guest experiences in previous roles. Be ready to share specific examples that highlight your leadership skills and customer service excellence.
✨Tip Number 4
Stay updated on the latest trends in the hospitality industry, particularly in luxury hotels. Being knowledgeable about current trends will allow you to engage in meaningful conversations during interviews and showcase your commitment to the field.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Understand the Role: Read the job description for the Front of House Manager position carefully. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in hospitality management or customer service roles. Use specific examples to demonstrate how your skills align with the requirements of the role.
Showcase Your Passion: Express your enthusiasm for working in a luxury hotel environment. Mention why you are drawn to Harbour Hotels specifically and how you can contribute to their reputation for excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your formatting is consistent and professional.
How to prepare for a job interview at Harbour Hotel Southampton
✨Know the Company Inside Out
Before your interview, make sure to research Harbour Hotels thoroughly. Understand their values, the unique features of their properties, and their restaurant concepts. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Front of House Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed staff, resolved conflicts, or improved customer service. Highlighting these skills will show that you're ready for the challenges of the role.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with difficult guests or managing a busy front desk. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress to Impress
First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview to reflect the high standards of Harbour Hotels. A polished appearance will convey your seriousness about the position and your understanding of the industry.
