Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, keep shelves stocked, and maintain a welcoming store environment.
- Company: Join Southern Co-op, a community-focused retailer that values people and relationships.
- Benefits: Enjoy 20% discount, 31 days leave, healthcare plans, and more perks.
- Why this job: Make a real impact in your community while gaining valuable experience and career growth.
- Qualifications: A passion for customer service and a team-oriented attitude are essential.
- Other info: Flexible part-time hours with opportunities for training and development.
Social network you want to login/join with:
Customer Service Assistant – Be the Friendly Face of Your Community
Looking for a part-time role that’s full of variety and purpose? Join our retail team where no two days are the same, and every shift is a chance to make someone’s day.
Our stores are more than just places to shop – they’re community hubs where neighbours catch up, friendships are made, and support is always close at hand. As a Customer Service Assistant, you won’t just help things run smoothly – you’ll be playing a vital role in people’s daily lives, especially for those who need us most.
We would love you to have…
- A genuine enthusiasm for great customer service
- A team player who’s always ready to help
- A willingness to get stuck into tasks like: Helping customers with queriesKeeping shelves stocked and looking greatServing on the checkoutKeeping the store clean, safe and welcoming
But this role is more than what happens in-store. We’re all about community – so we’re looking for someone who’s ready to get involved and make a difference.
Why Southern Co-op?
Southern Co-op offers a lot more than just a job. As we are completely owned by our members, we put people first — and it’s no different for our colleagues. You’ll be part of a great team and also get the chance to grow your career – whether this is an internal course or an apprenticeship, we’re here to support your choices.
You’ll have instant access to a huge selection of benefits, including 20% colleague discount, 31 days of annual leave (incl bank holidays), healthcare plans, employee assistance programme, generous shopping discounts, NEST pension, cycle-to-work scheme, colleague referral scheme and much more.
#J-18808-Ljbffr
Customer Service Assistant employer: Southern Co-op
Contact Detail:
Southern Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for customer service during any interactions you have with us. Whether it's in a casual conversation or during an interview, let your passion shine through. This role is all about making someone's day, so demonstrating your genuine interest in helping others will set you apart.
✨Tip Number 2
Familiarise yourself with our community initiatives and values. Being able to discuss how you can contribute to our mission of supporting the community will show that you're not just looking for a job, but that you genuinely want to be part of something bigger.
✨Tip Number 3
Prepare to share examples of teamwork and collaboration from your past experiences. As a Customer Service Assistant, being a team player is crucial, so having specific stories ready will demonstrate your ability to work well with others and contribute positively to our store environment.
✨Tip Number 4
Be ready to discuss your flexibility and willingness to take on various tasks. This role involves a variety of responsibilities, so showing that you're adaptable and eager to help wherever needed will make you a strong candidate for the position.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Southern Co-op is looking for in a Customer Service Assistant. Highlight key responsibilities and required skills, such as enthusiasm for customer service and teamwork.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills. Emphasise any previous customer service roles or experiences that demonstrate your ability to help others and work in a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your desire to contribute to the community. Mention specific examples of how you've made a difference in previous roles or situations.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Southern Co-op
✨Show Your Enthusiasm
Make sure to express your genuine enthusiasm for customer service during the interview. Share examples of how you've gone above and beyond to help customers in previous roles or experiences.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Be prepared to discuss times when you collaborated with others to achieve a common goal or helped a colleague out.
✨Know the Community
Research the community aspect of the company. Be ready to talk about how you can contribute to making the store a welcoming hub for locals and how you can engage with customers beyond just transactions.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific customer queries or situations. Think through some common scenarios and how you would approach them, showcasing your problem-solving skills.
