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- Tasks: Deliver engaging training sessions and assessments for End of life services colleagues.
- Company: Join a community-focused Co-op dedicated to serving local needs across the south of England.
- Benefits: Enjoy 31 days leave, life insurance, and access to financial wellbeing tools.
- Why this job: Make a real impact by enhancing end of life care while developing your training skills.
- Qualifications: IT literate, great communicator, organised, and empathetic; no prior funeral industry experience needed.
- Other info: Full training provided; travel to various sites required.
The predicted salary is between 30000 - 42000 £ per year.
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As our End of life services Trainer, you\’ll be supporting the delivery of individual and group training/assessment sessions across our End of life services sites to ensure all colleagues are working in accordance with policies & procedures to deliver the best end of life care, support, and experience.
This role will involve travel to our sites across the south.
What you\’ll get..
- 31 days leave (including bank holidays), rising to 36 with service
- Life Insurance
- EAP (including 24/7 access to virtual GP and annual health check)
- Financial Wellbeing tools
What to expect..
- Support and deliver engaging virtual and classroom-based training sessions to all End of life services colleagues.
- Facilitate new starter training.
- Carry out regular colleague assessments of key skills to ensure a consistent high standard.
- Provide training support where a skills gap has been identified.
- Support and engage with the Academy design team to enhance and develop training courses.
- Maintain standards in line with KPIs, policies, legislation, and industry compliance.
- Spend time working within the End of life services operations.
What we\’re looking for..
- IT literate and a competent user of MS Office.
- Great communication skills with the ability to adapt to different learning styles.
- Organised with strong attention to detail.
- High level of understanding, empathy, and compassion.
- Confident in delivering training in group settings or on a one-to-one basis.
- Hold a full UK driving license (access to your own vehicle).
Training..
- Previous experience within the funeral industry is not required, as we’ll provide full training.
- Travel to other sites will be required.
About Us
We’re an independent Co-op, operating across the south of England, running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds, and a Starbucks franchise. We’re owned by our members, have over 4,000 colleagues, and a purpose of working together for the benefit of our communities. We are committed to sustainable business and a fair, fresh approach for all. Join our team to serve local communities and put people first.
Successful candidates will undergo a DBS check as part of compliance requirements.
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Trainer employer: Southern Co-op
Contact Detail:
Southern Co-op Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer
✨Tip Number 1
Familiarise yourself with the End of Life services sector. Understanding the nuances and challenges faced in this field will help you connect better with your potential colleagues and demonstrate your commitment to providing compassionate care.
✨Tip Number 2
Showcase your communication skills by preparing to discuss how you adapt your training style to meet different learning needs. Think of examples where you've successfully engaged diverse groups, as this will resonate well with our focus on tailored training.
✨Tip Number 3
Highlight any experience you have in delivering training or assessments, even if it's outside the funeral industry. This will demonstrate your ability to facilitate learning and maintain high standards, which is crucial for this role.
✨Tip Number 4
Be prepared to discuss your organisational skills and attention to detail. Consider sharing specific strategies you use to manage multiple training sessions or assessments, as this will show that you can handle the demands of the role effectively.
We think you need these skills to ace Trainer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Trainer position. Highlight key skills such as communication, organisation, and empathy in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job. Emphasise any previous training or teaching roles, even if they are not directly related to the funeral industry.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering training and supporting colleagues. Mention your adaptability to different learning styles and your commitment to high standards in training.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Trainer role.
How to prepare for a job interview at Southern Co-op
✨Show Your Empathy
As a Trainer in End of Life services, demonstrating empathy and compassion is crucial. Be prepared to share examples from your past experiences where you've shown understanding and support, especially in sensitive situations.
✨Highlight Your Communication Skills
Effective communication is key in this role. During the interview, showcase your ability to adapt your communication style to different audiences. You might want to discuss how you've successfully delivered training or facilitated discussions in the past.
✨Demonstrate Organisational Skills
Being organised with strong attention to detail is essential for this position. Prepare to discuss how you manage your time and resources effectively, perhaps by sharing specific tools or methods you use to stay organised during training sessions.
✨Familiarise Yourself with Training Techniques
Since you'll be delivering both virtual and classroom-based training, it’s beneficial to know various training techniques. Brush up on different learning styles and be ready to explain how you would tailor your training approach to meet diverse needs.
