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- Tasks: Join our Maintenance Team to keep our hotel running smoothly and guest-ready.
- Company: Thistle Express Swindon is a 3* hotel for savvy travellers, centrally located in Swindon.
- Benefits: Enjoy great staff areas, wholesome meals, pension schemes, and access to your earned salary before payday.
- Why this job: Make a real difference in guest experiences while developing your skills in a supportive environment.
- Qualifications: A keen eye for detail and practical maintenance skills; experience is a bonus but not essential.
- Other info: We celebrate diversity and encourage applicants from all backgrounds to apply.
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Contract: Full TimePayment: HourlySalary: £14.00 per hour
Thistle Express Swindon is a 3* hotel aimed at the savvy, value conscious traveller. The hotel has 95 bedrooms and is in a great central location on Fleming Way only 8 minutes from the main train station and next to the main shopping hub.
What you’ll be doing
As a Maintenance Team Member, you’ll be at the heart of keeping our beautiful hotel running smoothly. From fixing minor issues to ensuring key equipment and spaces are guest-ready, you’ll play a vital role in creating a safe, comfortable, and extraordinary experience for everyone who visits.
Working closely with the Maintenance Team Leader, you’ll tackle daily challenges with a proactive and hands-on approach, keeping the hotel in top condition. Whether it’s routine maintenance or responding to an urgent repair, your work will make a real difference.
- Carrying out planned and reactive maintenance across the hotel, ensuring all areas are well-maintained.
- Resolving maintenance requests quickly to minimize disruption to guest experiences.
- Conducting routine inspections to keep everything safe, efficient, and compliant.
- Supporting larger projects and refurbishments as part of a dynamic team.
- Maintaining tools and equipment to the highest standard.
What you’ll bring
- A keen eye for detail and pride in delivering high-quality work.
- Practical maintenance skills and the ability to solve problems efficiently.
- A genuine passion for creating a positive guest experience.
- Experience in maintenance or a similar role is a bonus but not essential – we’ll support you in developing your skills.
- A strong commitment to safety and compliance.
What you’ll get in return
As well as all the things you\’d expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests.
In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done.
Career Development & Growth – We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential.
Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include:
- Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it
- Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you
- Refer a Friend – Earn up to £1000 when friends join our team
- Interest-Free Loans – Season ticket loans to make commuting easier
Mental & Physical Well-being – We’re here to support your well-being, whenever and wherever you need it.
- On-Site Mental Health First Aiders
- 24/7 Employee Assistance Line – Free, confidential advice
- Be Well Platform – Our Online fitness and wellness resources
- Gym Discounts & Cycle to Work Scheme
Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture.
- ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition
- Social & Seasonal Events – Fun, inclusive celebrations
- People Council – A platform for every voice
- Paid Volunteering Days – Give back to causes close to you
At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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Maintenance Team Member employer: Thistle
Contact Detail:
Thistle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Team Member
✨Tip Number 1
Familiarise yourself with common maintenance tasks and tools used in hotel settings. This knowledge will not only help you during the interview but also demonstrate your proactive approach to the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've tackled maintenance issues in the past. This will highlight your ability to think on your feet and resolve challenges efficiently.
✨Tip Number 3
Research Thistle Express Swindon and understand their commitment to guest experience. Being able to discuss how your maintenance work contributes to a positive environment will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace Maintenance Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant maintenance experience and skills. Emphasise any practical maintenance skills you possess, as well as your attention to detail and problem-solving abilities.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for creating a positive guest experience. Mention specific examples of how you've tackled maintenance challenges in the past or how you can contribute to the hotel's smooth operation.
Highlight Safety Commitment: Since safety and compliance are crucial in this role, be sure to mention any relevant training or certifications you have. Discuss your commitment to maintaining a safe environment for guests and staff alike.
Show Enthusiasm for Development: Express your eagerness to grow within the company. Mention how you value career development opportunities and how you look forward to utilising the resources provided by the hotel to enhance your skills.
How to prepare for a job interview at Thistle
✨Show Your Practical Skills
Be prepared to discuss your hands-on maintenance experience. Even if you don't have extensive experience, highlight any relevant skills or DIY projects that demonstrate your ability to solve problems efficiently.
✨Emphasise Attention to Detail
Since the role requires a keen eye for detail, share examples of how you've ensured high-quality work in previous positions. This could include routine inspections or how you’ve tackled maintenance requests promptly.
✨Demonstrate a Guest-Centric Approach
The hotel values creating a positive guest experience, so be ready to explain how your work contributes to guest satisfaction. Share any past experiences where your efforts directly improved a customer's stay.
✨Prepare for Safety and Compliance Questions
Given the importance of safety in this role, review common safety protocols and compliance standards in maintenance. Be ready to discuss how you prioritise safety in your work and any relevant training you've received.
