At a Glance
- Tasks: Join our team as a Food & Beverage Assistant, serving guests and creating memorable experiences.
- Company: Apex Hotels values trust, passion, friendliness, and teamwork in a welcoming environment.
- Benefits: Enjoy 29 days holiday, gym access, training, and discounts for you and your family.
- Why this job: Be part of a fun, friendly team where your personality shines and skills grow.
- Qualifications: No experience needed; just bring your enthusiasm and a customer service attitude!
- Other info: Structured training provided, with opportunities for recognition and career growth.
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You will receive a warm welcome into the Apex family on joining us as a Food and Beverage Assistant in Bath. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. We encourage you to bring your own unique personality to the role and being yourself whilst working as part of the Food and Beverage Team as we believe it is our personality, style and friendliness that makes Apex Hotels
You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:
- 29 days holiday
- Training and development from day one
- Employee events and celebrations
- Inhouse company interactive employee communication APP
- Entry to our state-of-the-art gym and pools
- Healthy meals to enjoy while you\’re working.
- Access to an external Employee Assistance Programme
- Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
- £ referral bonus when your friends or family join the team.
- Contributions to a pension plan.
Following your first successful 3 months, you’ll also receive ……
- Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
- Involvement in our employee of the quarter and annual recognition schemes
- Long service recognition
- Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
- 50% discount in our restaurants
- Cycle to Work Scheme
- Discounted room rates for employees, friends, and family
- Spa treatments and product discounts
- Life Assurance cover
Starting your Journey:
As a Food and Beverage Assistant, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food and drink, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately the service provided to our guests that enhances their stay. You will enjoy chatting to our guests, offering help and assistance, you will be great at multi-tasking, you will be efficient at solving guest enquiries with a smile and your infectious personality!
Joining the dedicated Food and Beverage department, you will:
- Be involved in a varied role, working across bar, restaurant, conference and room service facilities.
- Greet our guests when they arrive with a friendly hello and your infectious smile.
- Create great customer service and a friendly, welcoming environment in order to promote guest loyalty
- Gain knowledge of our menus offerings and food and alcohol standards
- Receive \’on the job\’ and distinct Food and beverage training
On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Food and Beverage Assistant. With this in mind, we are looking for a Food and Beverage Assistant who:
- Uses initiative
- has a customer service attitude
- has the ability to multi-task and organise a variable work load
- provides excellent attention to detail
- holds a genuine desire to provide a Warmer Welcome to our guests
We encourage you to bring your true self to work – we recruit for attitude and train for skill. We’ll provide great training and development opportunities, allowing you to flourish in a fun and fulfilling career, reaching your dreams and aspirations.So, whatever your vibe, our family can never be too big, there’s a place here for you. We have one ask – that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
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Food & Beverage Assistant employer: Apex Hotels
Contact Detail:
Apex Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Show your personality! Since Apex Hotels values individuality, think about how you can express your unique traits during the interview. Whether it's through your enthusiasm for food and drink or your approach to customer service, let your true self shine.
✨Tip Number 2
Familiarise yourself with the menu offerings. Knowing the food and drink options will not only impress your interviewers but also demonstrate your genuine passion for the role. Consider visiting the hotel or checking their website to get a feel for what they offer.
✨Tip Number 3
Prepare to discuss teamwork. Since the role emphasises collaboration, think of examples from your past experiences where you've successfully worked as part of a team. This will show that you align with their family values of teamwork and friendliness.
✨Tip Number 4
Practice your customer service skills. Be ready to share how you would handle various guest scenarios, showcasing your ability to multi-task and solve problems efficiently. This will highlight your readiness for the fast-paced environment of a Food and Beverage Assistant.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Food & Beverage Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Your Personality: Since the company values personality and friendliness, make sure to convey your unique character in your cover letter. Share anecdotes that demonstrate your customer service skills and ability to create a welcoming environment.
Highlight Relevant Experience: If you have previous experience in food and beverage roles or customer service, be sure to include this in your CV. Use specific examples to illustrate your attention to detail and ability to multi-task effectively.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Apex Hotels
✨Show Your Personality
Apex Hotels values individuality, so don’t be afraid to let your personality shine during the interview. Share your unique experiences and how they shape your approach to customer service.
✨Demonstrate Your Passion for Food and Drink
Since the role revolves around food and beverage, express your enthusiasm for the industry. Talk about your favourite dishes or drinks and why you enjoy them, showing that you have a genuine interest in what you’ll be serving.
✨Highlight Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Discuss situations where you went above and beyond to ensure a guest's satisfaction, as this aligns with the company's focus on creating a warm welcome.
✨Emphasise Teamwork and Multi-tasking Abilities
The role requires working in a team and managing multiple tasks. Be ready to discuss your experience in collaborative environments and how you handle busy situations while maintaining attention to detail.