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- Tasks: Join our team as an Administrator, supporting mental health professionals and managing schedules.
- Company: Kent and Medway NHS provides vital mental health services to 1.8 million people.
- Benefits: Enjoy professional development opportunities and a supportive work environment in the Garden of England.
- Why this job: Make a positive impact while working with passionate colleagues in a caring atmosphere.
- Qualifications: Must be organised, adaptable, and proficient in Microsoft Office; training provided for specific systems.
- Other info: Flexible hours and a chance to contribute to meaningful healthcare services.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
Kent and Medway NHS & Social Care Partnership Trust
Location:
Maidstone, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
2637b4e425e9
Job Views:
7
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Job overview
The Thanet Mental Health Together Team seeks an Administrator!
Calling all organized and motivated individuals, the Thanet Mental Health Team is searching for a dynamic Administrator to join their friendly team based in Ramsgate, Kent.
About the Opportunity:
This role offers you the chance to be part of a supportive team providing crucial support to a dedicated clinical team. You\’ll work alongside Consultant Psychiatrists, Community Mental Health Nurses, Occupational Therapists, and other healthcare professionals.
What You\’ll Do:
- Be the friendly voice answering phones and responding to inquiries.
- Manage the team\’s schedule, efficiently booking appointments.
- Prepare and meticulously maintain clinical records and correspondence.
- Administrative tasks like organizing meetings and interpreters.
Who You Are:
- A self-starter with a go-getter attitude and a forward-thinking approach.
- Flexible and adaptable, thriving in a fast-paced environment.
- Exceptionally organized with a keen eye for detail.
- Proficient in Microsoft Office applications with strong IT skills.
Do you want a rewarding role where you can make a positive impact? Apply Today!
Main duties of the job
The varied role of the Administrator will include:
- Supporting the team to action work requests via the admin generic inbox, including the processing of referrals on the patient administration system (Rio)
- Diary Management and booking clinic appointments.
- Having contact with patients, carers, relatives, and other external stakeholders.
- Typing letters and reports via BigHand (audio) and/or copy typing.
- Using the patient record system RIO (training provided).
- Taking and screening phone calls and managing the admin mailbox.
- Organising and minuting meetings.
- Reception cover.
The successful applicant must exhibit empathy and compassion, have a professional and flexible attitude, like being part of a team, have initiative, good communication, and interpersonal skills, can prioritize workloads, and can work under pressure at times to agreed timescales. An effective approach is required to ensure an efficient and high standard of service to our patients.
Working for our organisation
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
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Receptionist/Admin Assistant employer: Kent and Medway NHS & Social Care Partnership Trust
Contact Detail:
Kent and Medway NHS & Social Care Partnership Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist/Admin Assistant
✨Tip Number 1
Familiarise yourself with the Kent and Medway NHS & Social Care Partnership Trust's values and mission. Understanding their commitment to compassionate care will help you align your responses during interviews and demonstrate that you're a good fit for their team.
✨Tip Number 2
Network with current or former employees of the Trust on platforms like LinkedIn. Engaging with them can provide valuable insights into the work culture and expectations, which can be beneficial when preparing for interviews.
✨Tip Number 3
Brush up on your IT skills, particularly with Microsoft Office and any specific software mentioned in the job description, like RIO and BigHand. Being proficient in these tools will not only boost your confidence but also show your readiness for the role.
✨Tip Number 4
Prepare examples of how you've demonstrated empathy and effective communication in previous roles. The ability to connect with patients and colleagues is crucial in this position, so having real-life scenarios ready can set you apart from other candidates.
We think you need these skills to ace Receptionist/Admin Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Receptionist/Admin Assistant position. Tailor your application to highlight how your skills and experiences align with what the Kent and Medway NHS & Social Care Partnership Trust is looking for.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in administrative roles. Emphasise your organisational skills, proficiency in Microsoft Office, and any experience with patient administration systems, as these are crucial for the role.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention specific examples of how you have demonstrated empathy, flexibility, and strong communication skills in previous positions, as these traits are essential for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is vital for an administrative position.
How to prepare for a job interview at Kent and Medway NHS & Social Care Partnership Trust
✨Show Your Organisational Skills
As a Receptionist/Admin Assistant, being organised is key. Prepare examples of how you've managed schedules or handled multiple tasks efficiently in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Demonstrate Empathy and Compassion
Since you'll be interacting with patients and healthcare professionals, it's important to convey your understanding and compassion during the interview. Share experiences where you've shown empathy in previous roles, especially in challenging situations.
✨Familiarise Yourself with Relevant Software
The role requires proficiency in Microsoft Office and experience with patient record systems like RIO. Brush up on these tools before the interview and be ready to discuss your experience with similar software.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you had to prioritise tasks or manage difficult conversations, and be ready to explain your thought process and outcomes.
