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- Tasks: Lead a dynamic team, manage operations, and ensure top-notch service for our customers.
- Company: Gopuff is revolutionising retail by delivering everyday essentials quickly and conveniently.
- Benefits: Enjoy weekly pay, holiday and sick pay, plus a fun work environment with snacks!
- Why this job: Join a vibrant team that values positivity and innovation in a fast-paced setting.
- Qualifications: Experience in retail or warehouse environments; strong work ethic and team spirit required.
- Other info: Flexible shifts available; must be ready to work during operational hours from 7am to 3am.
The predicted salary is between 28800 - 43200 £ per year.
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Junior Operations Supervisor, Manchester
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Client:
Location:
Manchester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
46bdea1f3839
Job Views:
14
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Overview: Gopuff is looking for a Junior Operations Supervisor to join the Operations team. Directly reporting to a Site Leader, JOSs play an essential role at Gopuff that requires drive, perseverance, positivity, and enthusiasm for the challenge. The Senior Operations Associate role is a core part of the Site leadership team with responsibility to ensure high operational standards at our MFCs to deliver timely and accurately for our customers.
Customers turn to Gopuff to provide their everyday essentials—day and night, rain or shine. We\’re assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn\’t hurt if you like snacks.
You will be responsible for leading the team during your shift:
- Leading: showing the warehouse team how it’s done, leading by example and being responsible for the management of Staff on shift. Training new team members and being confident on process and product
- Picking and packing: accurately pick and pack items on a per order basis for dispatch to customers
- Delivery Partners: Support with managing the Delivery Partners to ensure a slick delivery experience
- Issue resolution: Contacting customers for substituted or out-of-stock items
- Goods Inbound: Receive product from vendors, ensuring physical count matches purchase order/invoice, and resolving discrepancies
- Stock management: Put away products to inventory locations and conduct cycle counts to minimise out-of-stock products. Manage waste and compliance and our partnership with TooGoodToGo
- Warehouse management: keep the warehouse compliant, clean, organised and aligned with Operating Standards
- Health and Safety: Supporting Onsite Health & Safety compliance and testing
About You:
- You have experience working in a restaurant, retail or warehouse environment
- General working knowledge of basic web-based software applications (e.g. Microsoft Office, Google Workspace)
- Strong work ethic, punctual, responsible and honest
- Organised, team-oriented, positive attitude and helpful
- Flexible and available to cover shifts during operational hours (7am – 3am)
- Holiday & Sick Pay
- Weekly pay cycle (Get paid weekly!)
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At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.
And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.
Like what you’re hearing? Then join us on Team Blue.
Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.
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Junior Operations Supervisor employer: Gopuff
Contact Detail:
Gopuff Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Operations Supervisor
✨Tip Number 1
Familiarise yourself with Gopuff's operations and values. Understanding their commitment to customer service and operational excellence will help you align your responses during interviews, showcasing how your experience fits into their culture.
✨Tip Number 2
Highlight any relevant experience in fast-paced environments like retail or warehouses. Be ready to share specific examples of how you've successfully managed teams or resolved issues, as this role requires strong leadership and problem-solving skills.
✨Tip Number 3
Demonstrate your flexibility and willingness to work varied shifts. Since the role requires covering operational hours from 7am to 3am, showing that you're adaptable and can handle different schedules will make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss your knowledge of health and safety compliance. This is crucial for the Junior Operations Supervisor role, so being able to articulate your understanding of these standards will set you apart from other applicants.
We think you need these skills to ace Junior Operations Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Junior Operations Supervisor position. Tailor your application to highlight relevant experiences that align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in operations, retail, or warehouse environments. Use bullet points to make it easy to read and focus on achievements that demonstrate your leadership and organisational skills.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific experiences that showcase your ability to lead a team, manage stock, and resolve issues effectively. Make sure to convey your positive attitude and work ethic.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Gopuff
✨Show Your Leadership Skills
As a Junior Operations Supervisor, you'll be leading a team. Be prepared to discuss your previous experiences in leadership roles, even if they were informal. Share examples of how you've motivated others and handled challenges.
✨Demonstrate Your Problem-Solving Abilities
Gopuff values quick thinking and issue resolution. Think of specific instances where you've successfully resolved problems in a fast-paced environment. Highlight your ability to stay calm under pressure and find effective solutions.
✨Familiarise Yourself with the Company Culture
Research Gopuff's mission and values. Understanding their commitment to customer service and operational excellence will help you align your answers with what they are looking for. Show enthusiasm for their vision and how you can contribute.
✨Prepare Questions for Your Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about team dynamics, training opportunities, or how success is measured in the position. This not only helps you gauge if it's the right fit but also demonstrates your proactive nature.
