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- Tasks: Help international students with enrolment, visa advice, and travel prep.
- Company: Join Study Group, a global leader in international education.
- Benefits: Enjoy a competitive salary, bonuses, and a supportive work environment.
- Why this job: Make a real impact on students' futures while working in a diverse team.
- Qualifications: Knowledge of overseas education systems and customer service experience required.
- Other info: Fluency in Spanish or Arabic is a plus; apply ASAP!
The predicted salary is between 24000 - 32000 £ per year.
Contract type:Full Time (37.5 Hours) – Permanent
Location: Brighton Head Office
Salary:up to£32,000 per annum (plus bonus)
As the Direct Student Sales Advisor, you would be responsible for providing outstanding customer service and sales support to international students as they make their final steps towards beginning their course. This would involve offering advice on visa requirements, travel preparation, and course information. Additionally, you would need to ensure that all conditions for enrolment are met, so these students can begin their course seamlessly. You will need to be friendly, helpful, and professional in all interactions with students to ensure that they are receiving the best possible service.
ABOUT THE ROLE
- Support students who have confirmed their place at their study centre choice, including providing advice on all aspects of the next steps to start their course
- Provide information to students on clearing remaining academic or other application criteria, visa application, accommodation options, destination information
- Present and prepare student arrival workshops and student networking events
- Work alongside admissions and campus staff to assist in a smooth transition to the study centre for the student
- Supporting Student Enrolment Advisors with the required tasks needed for their confirmed students
- Maximising conversion rates from confirmation to arrival
ABOUT YOU
- Knowledge of overseas education systems
- Knowledge of the Student Visa Regulations (Tier 4)
- Outstanding Customer-service oriented approach
- Experience in using Salesforce CRM
- Tertiary educated, preferably with relevant experience
- Excellent attention to detail and communication skills
- Fluency in written and spoken English.
- Spanish or Arabic would be advantageous
ABOUT US
Study Group is a leading international education provider that is dedicated and passionate about helping students around the world, creating a brighter future and reaching their full potential. With university partnerships and a variety of face-to-face, online, and hybrid study programmes, we can provide students with the resources and guidance they need to succeed. Our global network of offices and university partnerships ensure that students receive the best educational services available. Additionally, our Insendi platform enables us to deliver innovative, accessible, and intuitive digital learning experiences with the most advanced digital tools available.
ORGANISATIONAL COMPLIANCE
Study Group is proud of its high standards in safeguardingand recognisesits importance in enabling the best possible student experience and outcomes. Forsuccessful applicants the following checks will be conducted- Criminal Background Check (country specific), x2 References, ID and Right to Work checks as well as Education Verification.
We are proud to be an equal opportunity employer and we strive to create a diverse and inclusive workplace. We are committed to providing equal opportunities for all individuals, regardless of race, gender, religion, nationality, or any other factor. We believe that the best person for the job should be selected based on skills and experience alone. Your information will be kept confidential and stored securely. Please see ourPrivacy Policy.
We adopt a rolling recruitment process meaning that we review applications as they are submitted. To avoid disappointment, please ensure that you apply ASAP.
Do you have the right to work in the country the role is based in?*
Please provide any and all details of friends or family members currently working in the business or close relationships with existing employees or employers within Study Group. If none please state \’N/A\’.*
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Direct Student Sales Advisor employer: Study Group
Contact Detail:
Study Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Direct Student Sales Advisor
✨Tip Number 1
Familiarise yourself with the UK student visa regulations, especially Tier 4. Understanding these requirements will not only help you in your role but also impress us during the interview process.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully assisted clients or students in the past. We value a friendly and professional approach, so be ready to discuss your experiences.
✨Tip Number 3
If you have experience with Salesforce CRM, make sure to highlight it. Familiarity with this tool can set you apart from other candidates, as it’s essential for managing student interactions effectively.
✨Tip Number 4
Network with current or former employees of Study Group if possible. They can provide insights into our culture and expectations, which can be incredibly beneficial during your application process.
We think you need these skills to ace Direct Student Sales Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Direct Student Sales Advisor position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: Emphasise any previous experience in customer service, sales, or education sectors. Mention specific examples where you provided outstanding service or supported students, especially in an international context.
Showcase Your Skills: Make sure to showcase your knowledge of overseas education systems and student visa regulations. If you have experience using Salesforce CRM, mention it explicitly as it is a key requirement for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your passion for helping students and your understanding of their needs. Use this opportunity to express your enthusiasm for the role and how you can contribute to the team at Study Group.
How to prepare for a job interview at Study Group
✨Know Your Stuff
Familiarise yourself with the overseas education systems and Student Visa Regulations (Tier 4). Being knowledgeable about these topics will show your expertise and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Highlight your friendly, helpful, and professional approach, as this role heavily relies on building rapport with international students.
✨Demonstrate Attention to Detail
Since the role involves ensuring all conditions for enrolment are met, be ready to discuss how you manage details in your work. Share specific instances where your attention to detail made a difference.
✨Practice Your Communication Skills
Fluency in English is essential, but if you speak Spanish or Arabic, mention it! During the interview, practice clear and concise communication, as this will reflect your ability to assist students effectively.
