At a Glance
- Tasks: Help customers and enhance their shopping experience in a dynamic team environment.
- Company: Join Tesco, a leading retailer committed to customer satisfaction and community support.
- Benefits: Enjoy flexible hours, 20+ days holiday, discounts, and wellbeing services.
- Why this job: Be part of an inclusive culture, learn new skills, and enjoy career growth opportunities.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn.
- Other info: Guaranteed minimum of 12 hours per week with flexible scheduling options.
Social network you want to login/join with:
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Client:
Location:
Chester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
Job Views:
5
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Tesco UK • Chester City • Apply by 19-May-2025
About the role
Availability Window
- Mon: 11:00 – 15:00
- Wed: 12:00 – 16:00
- Thu: 09:00 – 17:00
- Sat: 13:00 – 17:00
Pay Rate: Starting from £12.87/hour, increasing to £14.08 inside the M25. Additional payments may apply depending on location.
It’s our policy to offer new colleagues a minimum of 12 guaranteed hours each week. Your contracted hours will be scheduled within the available times, with 3 weeks’ notice of shifts. We support flexibility, so if your availability closely matches the advertised times, we’d love to hear from you.
Customer Focus
Customers are at the heart of everything we do. This role involves helping serve shoppers better every day, working with a diverse team, and embracing variety and challenges that make the job exciting.
- Assist customers and improve their shopping experience.
- Meet great people, learn new skills, and be part of an inclusive team.
- Enjoy stability, flexibility, and career progression opportunities.
What’s in it for you
- Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus Bank holidays).
- Request flexible working from day one.
- 10% off and 15% at pay weekend, saving up to £2,000 annually with the Colleague Clubcard, plus an additional card for family.
- Access to free wellbeing services supporting mind, body, and life.
- Exclusive deals on handsets and SIMs, shareable with family and friends.
- Life cover of five times your pay and a pension with up to 7.5% matching contributions.
- Flexible benefits including discounts, shares, and cycle-to-work schemes.
- Uniform provided and policies supporting all life moments.
- Access to colleague networks for support and community.
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Tesco Colleague - Phone Shops - Chester Superstore employer: Tesco UK
Contact Detail:
Tesco UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tesco Colleague - Phone Shops - Chester Superstore
✨Tip Number 1
Familiarise yourself with Tesco's values and customer service approach. Understanding their commitment to customer satisfaction will help you demonstrate how you can contribute to enhancing the shopping experience during your interview.
✨Tip Number 2
Be prepared to discuss your availability in detail. Since the role requires specific hours, showing that you can be flexible and align with their scheduling needs will make you a more attractive candidate.
✨Tip Number 3
Highlight any previous experience in retail or customer service roles. Even if it's not directly related, showcasing your ability to work in a team and handle customer interactions will set you apart from other applicants.
✨Tip Number 4
Research the Chester Superstore location and its community. Being knowledgeable about the local area and its customers can help you connect better during your interview and show your genuine interest in the role.
We think you need these skills to ace Tesco Colleague - Phone Shops - Chester Superstore
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Tesco is looking for in a colleague. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience and skills relevant to the role. Emphasise customer service experience, teamwork, and any flexible working arrangements you've had.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and Tesco as a company. Mention specific examples of how you can contribute to improving the shopping experience for customers.
Check Your Availability: Ensure your availability aligns with the hours mentioned in the job description. Be clear about your flexibility in your application, as this is important for scheduling shifts.
How to prepare for a job interview at Tesco UK
✨Understand the Role
Make sure you thoroughly read the job description and understand what being a Tesco Colleague entails. Familiarise yourself with customer service expectations and the importance of teamwork in this role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you handled difficult situations and improved customer satisfaction, as this is crucial for the role.
✨Demonstrate Flexibility
Since the role requires availability during specific hours, be ready to discuss your flexibility. Mention any previous experiences where you adapted to changing schedules or worked in varied environments.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, and career progression within Tesco. This shows your genuine interest in the role and helps you assess if it's the right fit for you.